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note 8 is not recognized by gle.

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Old Dec 1, 2017 | 05:28 PM
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umagopi99's Avatar
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GLE 350
note 8 is not recognized by gle.

I have new note 8 phone. Able to pair thru blue tooth. Make phone calls. Problem is while trying to use android auto. when i connect the phone with usb cable,comand says "no device connected". android auto is not displayed in the car's display system .any idea?
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Old Dec 5, 2017 | 03:38 AM
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Richard's Avatar
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From: Berkshire, UK
2004 SL55, 2015 A250d, 2016 GLC250d
Have you made it work with a different phone? Common errors i've found amongst our customers
a) Plugged into wrong port. One has a picture of a phone, it needs to be that one
b) Car has Audio-20 and not COMAND
c) Car is early NTG5*1 system and doesn't have the option - can be retrofitted
d) Car has CarPlay but not Android Auto - this is because Android Auto spec requires at least a 7" display and cars like SLK display too small so no Android Auto

Hope that helps
Richard
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