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V60 integration question....

Old Jun 9, 2004 | 09:12 AM
  #1  
rarenaro's Avatar
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Mercedes E500
V60 integration question....

Hi -

May have a problem - not serious though. I have the integrated v60 phone w/vcs. Phone works perfectly but one oddity. When I shut off the car and leave the phone in the cradle (say running into a store for 10 minutes) - when I come back, the phone is in some weird state. I won't re-activate in the cradle and if I take it out, I physically have to take out the battery in order for it to reset (power on). The phone does not display anything on the screen until I take the battery out to reset it. I tried playing with the car setting timeouts of the phone itself, but it does not seem to help. Any ideas?

Thanks!
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Old Jun 9, 2004 | 09:52 PM
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2004 E55 AMG Black/Charcoal/Burl Walnut
it may be a loose power connection to the cradle/handset. I had a similar problem with mine and when I took it back to the dealer, I saw them adjust a loose connection and everything has been fine since
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Old Jun 10, 2004 | 12:49 AM
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I had the exact same problem. Whatever actually caused the problem, here is what they did. So far, so good; its been behaving normally for a week:

Replace V60i cradle with V60s cradle (which apparently was not out in March).

Replace phone.
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Old Jun 10, 2004 | 08:34 AM
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Thanks. I'm bringing it in tomorrow and I'm going to have them look at it. I hope its an easy fix. Other than that, it works perfectly.

Thanks again.
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Old Jun 11, 2004 | 09:23 PM
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Update - they replaced the v60s and the problem went away. Also, there is a firmware upgrade for all v60s due out next week. He (the tech) also mentioned the v600 coming our with a new cradle. He was pretty sure it would be a retrofit - but he was not certain. He claimed about 3-4 weeks - at least that's what the bulletin said.
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