How does ME CONNECT actually connect?
07-15-2020, 11:41 AM
#1
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2019 C-300
How does ME CONNECT actually connect?
I just bought a 2019 C300 ... love the car but very confused about Mercedes Me Connect. This car does not have COMAND/Navigation, and so it is not equipped for in-car wifi hotspot (not without buying a Harman Spark attachment). Before figuring these things out, I errantly subscribed to an ATT data service which I later learned was not useable because of the car's lack of built in wifi hotspot. I dumped the ATT data service and got a refund ..., but I have a remaining question ...
How does Mercedes Me Connect actually communicate with my car when I start the engine or lock the doors with the app? Does it require cel service, wifi, blutooth? Certainly it is not blutooth or wifi ... so, is it a cel-based service?
Any input appreciated.
How does Mercedes Me Connect actually communicate with my car when I start the engine or lock the doors with the app? Does it require cel service, wifi, blutooth? Certainly it is not blutooth or wifi ... so, is it a cel-based service?
Any input appreciated.
07-15-2020, 12:08 PM
#2
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2019 C63CS
Yes, the car has an LTE communications module called HERMES. In the USA and most other markets, the service is included free of charge for the first 3 years. After that you can extend it, but have to pay a monthly subscription. It's all handled through the Mercedes Me connect portal. That's where you can control the services and see when they expire.
https://www.me.mercedes-benz.com/
https://www.me.mercedes-benz.com/
