car phone sound quality
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car phone sound quality
Can anyone comment on the quality of the car phone. I have a v60 and i hear great sound in the car as far as voice quality through the car's speakers. But occasionally, i have people tell me that the they can barely understand me, with a very muffled sound on their end. I will hang up and recall and it's fine again, but it is annoying to have to do this. It happens about 20% of calls. I am wondering if it is the phone that is causing this since it is a used phone off of ebay. However, when not connected to the car it is fine. Secondly, could it be that i don't have a compensator, just antenna switch, but I am CONSTANTLY getting 4 to 5 bars of sginal w/o the compensator. Does the compensator do anything else besides boosting antenna signal that might affect voice quality? Or is this just something that is the nature of this system?
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Joined: Sep 2004
Posts: 157
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From: Michigan, USA
2018 S450, 2019 Range Rover LWB, 2015 Range Rover, 2019 S560 Cabriolet (awaiting delivery)
Originally Posted by superflysocal
it is cold these days.
Otherwise, if your car and phone are still under warranty, make this issue your dealers issue.
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Joined: Dec 2004
Posts: 972
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From: DFW
BMW M850i Gran Coupe
Originally Posted by superflysocal
Can anyone comment on the quality of the car phone. I have a v60 and i hear great sound in the car as far as voice quality through the car's speakers. But occasionally, i have people tell me that the they can barely understand me, with a very muffled sound on their end. I will hang up and recall and it's fine again, but it is annoying to have to do this. It happens about 20% of calls. I am wondering if it is the phone that is causing this since it is a used phone off of ebay. However, when not connected to the car it is fine. Secondly, could it be that i don't have a compensator, just antenna switch, but I am CONSTANTLY getting 4 to 5 bars of sginal w/o the compensator. Does the compensator do anything else besides boosting antenna signal that might affect voice quality? Or is this just something that is the nature of this system?
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W211 MOPF 2008
Wow, and I thought I was the only one with that problem!
I drive an Opel Zafira (I'm in Europe) that has a bluetooth nokia installation.
The installation is stock based i.e. the nokia bluetooth interface connects directly to the factory radio-cd through the VDA connector.
I have paired my nokia phone with the BT adaptor in the car and when I enter my ride the phone sounds are controled by the car radio (ring volume, sound volume and activation of voice dialing). There is a factory mic on the roof that pipes my voice to the BT adaptor.
Very often while driving callers complain that they can't hear me properly and I sound like a robot or with too much static or like the earth wire is disconnected (with a buzz). A redialing will clear the problem but that is not a solution. BTW when callers compain I hear them perfectly.
If I have this problem I usualy deactivate the BT and tranfer the call to my handset (but I have to stop on the side).
This tells me the problem is with the car installation. For some reason, my voice several times sounds bad.
My theory is that the noise canceling part in the BT inteface (or on the mike as it has some electronics) gets confused by the ambient sound.
So from my point of view BT is not the answer.
I drive an Opel Zafira (I'm in Europe) that has a bluetooth nokia installation.
The installation is stock based i.e. the nokia bluetooth interface connects directly to the factory radio-cd through the VDA connector.
I have paired my nokia phone with the BT adaptor in the car and when I enter my ride the phone sounds are controled by the car radio (ring volume, sound volume and activation of voice dialing). There is a factory mic on the roof that pipes my voice to the BT adaptor.
Very often while driving callers complain that they can't hear me properly and I sound like a robot or with too much static or like the earth wire is disconnected (with a buzz). A redialing will clear the problem but that is not a solution. BTW when callers compain I hear them perfectly.
If I have this problem I usualy deactivate the BT and tranfer the call to my handset (but I have to stop on the side).
This tells me the problem is with the car installation. For some reason, my voice several times sounds bad.
My theory is that the noise canceling part in the BT inteface (or on the mike as it has some electronics) gets confused by the ambient sound.
So from my point of view BT is not the answer.
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Thread Starter
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Joined: Aug 2004
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Originally Posted by amerissa
Wow, and I thought I was the only one with that problem!
I drive an Opel Zafira (I'm in Europe) that has a bluetooth nokia installation.
The installation is stock based i.e. the nokia bluetooth interface connects directly to the factory radio-cd through the VDA connector.
I have paired my nokia phone with the BT adaptor in the car and when I enter my ride the phone sounds are controled by the car radio (ring volume, sound volume and activation of voice dialing). There is a factory mic on the roof that pipes my voice to the BT adaptor.
Very often while driving callers complain that they can't hear me properly and I sound like a robot or with too much static or like the earth wire is disconnected (with a buzz). A redialing will clear the problem but that is not a solution. BTW when callers compain I hear them perfectly.
If I have this problem I usualy deactivate the BT and tranfer the call to my handset (but I have to stop on the side).
This tells me the problem is with the car installation. For some reason, my voice several times sounds bad.
My theory is that the noise canceling part in the BT inteface (or on the mike as it has some electronics) gets confused by the ambient sound.
So from my point of view BT is not the answer.
I drive an Opel Zafira (I'm in Europe) that has a bluetooth nokia installation.
The installation is stock based i.e. the nokia bluetooth interface connects directly to the factory radio-cd through the VDA connector.
I have paired my nokia phone with the BT adaptor in the car and when I enter my ride the phone sounds are controled by the car radio (ring volume, sound volume and activation of voice dialing). There is a factory mic on the roof that pipes my voice to the BT adaptor.
Very often while driving callers complain that they can't hear me properly and I sound like a robot or with too much static or like the earth wire is disconnected (with a buzz). A redialing will clear the problem but that is not a solution. BTW when callers compain I hear them perfectly.
If I have this problem I usualy deactivate the BT and tranfer the call to my handset (but I have to stop on the side).
This tells me the problem is with the car installation. For some reason, my voice several times sounds bad.
My theory is that the noise canceling part in the BT inteface (or on the mike as it has some electronics) gets confused by the ambient sound.
So from my point of view BT is not the answer.
good to know i am not the only one and it is not a MB only problem.
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From: Las Vegas, NV USA / London, UK
GL320CDI / C63 Edition 507 Coupe (EDP) / E63 S (on order) / G500 / Smart Brabus
Originally Posted by jschade
I am told by callers that fluxuations in my heater fan speed can effect the clarity/cutout of my voice. If I notice the fanspeed to be higher than normal, I will turn it down during the call and back to auto after I hang up. This is not incredibly convenient, but it is a rare function (usually the first few miles after starting the car while it is still in the "warmup" mode).
Otherwise, if your car and phone are still under warranty, make this issue your dealers issue.
Otherwise, if your car and phone are still under warranty, make this issue your dealers issue.
-s-
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Joined: May 2004
Posts: 224
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From: Connecticut, USA
'05 E500 4-Matic Wagon
I had the same problem. Was using a v60c from my earlier 02 ML500. The solution was installation of a new v60is with compatible cradle. The dealer did this at no charge. Outgoing sound is now consistently good. So good, in fact, that I'm not planning to bother with the new v710. I use Verizon. Good luck.
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Joined: Sep 2004
Posts: 157
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From: Michigan, USA
2018 S450, 2019 Range Rover LWB, 2015 Range Rover, 2019 S560 Cabriolet (awaiting delivery)
Originally Posted by scorchie
There is a setting for the car (well I saw it in a 2004 S-class) that reduces the speed of the fan when you are on the phone.
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Joined: Jun 2002
Posts: 3,559
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From: Las Vegas, NV USA / London, UK
GL320CDI / C63 Edition 507 Coupe (EDP) / E63 S (on order) / G500 / Smart Brabus
Originally Posted by jschade
Interesting. Do you recall if that setting was user programable or a setting that requires dealer programming? Haven't found such a setting on the "E". If it's user programmable, it may not be available on the "E".
-s-
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Originally Posted by scorchie
It is not user programmable, it is only on the W215/W220 as I recall (and the OP was referring to his S-class, I believe...)
-s-
-s-
MBWorld Fanatic!
Joined: Jun 2002
Posts: 3,559
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From: Las Vegas, NV USA / London, UK
GL320CDI / C63 Edition 507 Coupe (EDP) / E63 S (on order) / G500 / Smart Brabus
Originally Posted by superflysocal
yes i have 2004 w220. So is this a setting on the instrument cluster or comand?
-s-
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Originally Posted by HotWheels500
I had the same problem. Was using a v60c from my earlier 02 ML500. The solution was installation of a new v60is with compatible cradle. The dealer did this at no charge. Outgoing sound is now consistently good. So good, in fact, that I'm not planning to bother with the new v710. I use Verizon. Good luck.
