Command Head Unit Repeatedly Turns On/Off
Thread Starter
Member
Joined: Oct 2005
Posts: 170
Likes: 13
From: Southern California
2020 E 350; 2022 E450 Coupe; 2005 Porsche Cayenne; 1975 Porsche 911 Carrera 3.0
Command Head Unit Repeatedly Turns On/Off
I’m cross posting this thread from the general W204 Forum to increase visibility;
https://mbworld.org/forums/c-class-w...estarting.html
Basically, all of a sudden the Command Head Unit cycles on/off every 10 minutes or so. In addition, sometimes when it is on, the buttons do not respond (preset stations, changing audio source, and the round selector near the gear selector).
Anyone have any ideas what’s wrong? I’m considering swapping for an aftermarket head unit, but hate to lose the backup camera, and steering wheel controls.
thanks for your help
EDIT: Correction, currently it is cycling On/off every 3-4 minutes...
Are there any aftermarket head units that incorporate all the features of the OEM headunit?
https://mbworld.org/forums/c-class-w...estarting.html
Basically, all of a sudden the Command Head Unit cycles on/off every 10 minutes or so. In addition, sometimes when it is on, the buttons do not respond (preset stations, changing audio source, and the round selector near the gear selector).
Anyone have any ideas what’s wrong? I’m considering swapping for an aftermarket head unit, but hate to lose the backup camera, and steering wheel controls.
thanks for your help
EDIT: Correction, currently it is cycling On/off every 3-4 minutes...
Are there any aftermarket head units that incorporate all the features of the OEM headunit?
Last edited by RNajarian; Mar 11, 2020 at 11:28 AM.
Member
Joined: Oct 2016
Posts: 200
Likes: 27
2012 E63 AMG
This happened to many forum members simultaneously, including me. I've tried everything. Obviously it has to be something global, such as a GPS fault or system software upgrade, or we just hit a magic date that causes an error.
Newbie
Joined: Mar 2020
Posts: 12
Likes: 13
2012 C63
My 2012 C63 started doing it yesterday around noon.Same thing Freezes, shut down and reboots itself every 5 minutes or so and works fine for another 5 minutes and does it again. Called my local dealer. my service tech said he had 60 voicemails about it by 10:30 CST this morning. Hopefully this gets resolved quickly.
MBWorld Fanatic!
Joined: Sep 2018
Posts: 3,247
Likes: 935
From: New Orleans Area
2015 E400 Sedan
kinda crappy if a GPS issue causes your car radio to go wonky....and reboot all the time...
What happens if you are in a long tunnel? or underdeck on ferry or on a car train?
What happens if you are in a long tunnel? or underdeck on ferry or on a car train?
Newbie
Joined: Mar 2020
Posts: 12
Likes: 13
2012 C63
UPDATE!!!!
Called a dealer this morning in Massachusetts because a member posted about them. Mercedes of Westwood. They just called me back and said that the problem is Sirius XM related. I was told that they submitted an updated yesterday and it did not download correctly causing the system to act incorrectly.
Called a dealer this morning in Massachusetts because a member posted about them. Mercedes of Westwood. They just called me back and said that the problem is Sirius XM related. I was told that they submitted an updated yesterday and it did not download correctly causing the system to act incorrectly.
Thread Starter
Member
Joined: Oct 2005
Posts: 170
Likes: 13
From: Southern California
2020 E 350; 2022 E450 Coupe; 2005 Porsche Cayenne; 1975 Porsche 911 Carrera 3.0
UPDATE!!!!
Called a dealer this morning in Massachusetts because a member posted about them. Mercedes of Westwood. They just called me back and said that the problem is Sirius XM related. I was told that they submitted an updated yesterday and it did not download correctly causing the system to act incorrectly.
Called a dealer this morning in Massachusetts because a member posted about them. Mercedes of Westwood. They just called me back and said that the problem is Sirius XM related. I was told that they submitted an updated yesterday and it did not download correctly causing the system to act incorrectly.
Does the error occur with the CD player, regular radio or music stored on hard drive ?
I’m at work, I’ll see what happens on the drive home
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Thread Starter
Member
Joined: Oct 2005
Posts: 170
Likes: 13
From: Southern California
2020 E 350; 2022 E450 Coupe; 2005 Porsche Cayenne; 1975 Porsche 911 Carrera 3.0
Possible solution. . .
I called my dealer and got voicemail. Two hours later no call back yet .
I had the rather clever idea to send a refresh signal to my car, which I did.
I sat in the car for 10 minutes listening to Sirius and it did not reset. Prior to that it was resetting every 3-4 minutes. The only difference is that the car was not running...
Fingers crossed . . .
I had the rather clever idea to send a refresh signal to my car, which I did.
I sat in the car for 10 minutes listening to Sirius and it did not reset. Prior to that it was resetting every 3-4 minutes. The only difference is that the car was not running...
Fingers crossed . . .
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Newbie
Joined: Apr 2016
Posts: 6
Likes: 7
2012 E550 Cabrolet
This just started happening to me a few days ago. THE FIX: Tightened the cables that go to the main battery.
The electronics in these cars are sensitive. A weak battery will also cause strange issues. I replaced the battery about 1 year ago so I know that wasn't it.
The cables appeared tight. But I was able to get about another turn out of them. I didn't believe this would fix the issue but I tried it anyway. When for a short drive to see if the problem would come back, it didn't so I drove a lot longer. Problem solved.
Again: Electronics is the MB's are sensitive. Make sure your main battery cables are tight and make sure you have a good battery. When I had strange problems last year the battery would start the car just fine and had no apparent issues with the lights, horn etc. But I did have a problem with the HOLD function while at a stoplight - the new battery fixed this problem.
The electronics in these cars are sensitive. A weak battery will also cause strange issues. I replaced the battery about 1 year ago so I know that wasn't it.
The cables appeared tight. But I was able to get about another turn out of them. I didn't believe this would fix the issue but I tried it anyway. When for a short drive to see if the problem would come back, it didn't so I drove a lot longer. Problem solved.
Again: Electronics is the MB's are sensitive. Make sure your main battery cables are tight and make sure you have a good battery. When I had strange problems last year the battery would start the car just fine and had no apparent issues with the lights, horn etc. But I did have a problem with the HOLD function while at a stoplight - the new battery fixed this problem.
Last edited by JKwentzville; Mar 11, 2020 at 05:11 PM. Reason: Adding stuff
Thread Starter
Member
Joined: Oct 2005
Posts: 170
Likes: 13
From: Southern California
2020 E 350; 2022 E450 Coupe; 2005 Porsche Cayenne; 1975 Porsche 911 Carrera 3.0
According to a member in the general W204 forum Sirius sent a patch out and apparently everything is fixed. Some members report everything is working normally now. I will see in 1 1/2 hours when I go home
Newbie
Joined: Apr 2016
Posts: 6
Likes: 7
2012 E550 Cabrolet
Now what would the coincidence be that I tightned the battery cable, which i didn't t think was it at first, then just happned to catch the XM / Cirrus updatae.. HA HA.. Had me fooled! I really thought the cable was it..
Thread Starter
Member
Joined: Oct 2005
Posts: 170
Likes: 13
From: Southern California
2020 E 350; 2022 E450 Coupe; 2005 Porsche Cayenne; 1975 Porsche 911 Carrera 3.0
When my radio started acting up I replaced my Battery. It was on my list of things to do. It was tightened properly but the problem persisted.
However, you are correct. Bad batteries wreak havoc in our cars. Almost like they are haunted
However, you are correct. Bad batteries wreak havoc in our cars. Almost like they are haunted
