zishan03

If so, did they fix it without giving you hassle? They have put a few long scrathces in my clear coat and one thats deep enough to see the white undercoat underneath.


Thanks in advance

Zishan

Natalie

Yes, my dealer has damaged my car and paid for it. They always do a walk around similar to that when you get a rental car. They mark down any damage to the vehicle before it goes into service and any marks found when you get it back can be claimed against them.

zishan03

Thanks Nat, i am gonna speak to my SA tommorrow. I can just picture him giving the lines "well it was pretty dirty when we got it" and "we cant really see everything", but its nice to hear that your dealer paid for it, gives me some hope.


Zishan

islanguam

The first day I picked up the car, it already had paint chips on the hood. My dealer is willing to take care of it, but because of the rain coming and going I have yet to take the car in.

Iceman's C230

After my first Service A I noticed that my dealer scratched my front left bumper abot 2" long. My car was sitting outside at the service bay when i noticed the scratch. The @$$ho!es at the service told me that the scratch was there and they wouldn't take any responsibility for it. After an heated argument with the service guy the manager come and agreed to get fixed.

They never did.

Outland

Dented my grille on Service A. I was pissed. Mech finally admited they dropped an oiler on the grille. Nice.

Blake P

My wheel was curbed during Service A and I made them replace it. It took a bit of arguing and a few weeks wait, but everything ended up fine.

LowCaliTi

my center woodgrain was scratched one time and they ordered me $700 worth of new parts

Deutscher_Wagen

chipped the corner of the drivers door during the first 1k~3k checkup... when I brought it to their attention, they had it professionaly painted and hooked me up with repairing a rock chip I had on the hood for free.

05Css

Yep, my dealer scratched my hood and had to paint it. Sucked, but they compensated me in other areas too.

TNblkc230wz

Nope

postoak

Just happened to me. I had my car in Tuesday and today I saw a dent in one door. I expect them to say it was there before.

Vader13

yup me too scratched my bumper..made em fix it and detail the car off site at a pro shop..what the **** is up with this???

Donald McPherso

A scratch. A few years back I put my Rover 75 for an MOT. Got a phone call my car had been written off. They tested the brakes on the rollers. Then came the emissions test. The car came off the rollers like a rampant bull and straight into the granite wall in front. They forgot to put the car in (automatic) Park.

Audi Junkie

Not able to speak directly to any specific incident, I am generally a skeptic and pro-dealership.

Curbed wheels? ....dealer did it.

Scratched bumper? ...dealer did it.

Stain on the seat? ...dealer did it.

Anything can happen, but it doesn't seem to happen in every case.