C-320 Lemmon?
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C320
C-320 Lemmon?
I have an 18 month old 2001 C-320 purchased new from the dealer. I have had 31 service visits, MBNA has been notified and they autorized my dealer to work out terms for a replacement. Dealer tells me for a 2002 identical replacement vehicle that MBNA will pay $5k, the dealer will pay $5k and they want me to pay $5k. And this is suppost to be a "WIN/WIN" deal per the sales manager. Latest classifieds list a used c-320 at $37500 a new one runs about $41k, so my math says there is a $3500 difference. What are your thoughts and most important IS THERE ANYONE OUT THERE THAT HAS GONE THROUGH THIS!
Thanks in advance,
Charles
Thanks in advance,
Charles
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Getting MB-USA to agree to the replacement is the hardest part, IMO. Once they've admitted they should replace the car, you have them over a barrel. If they start to back-out, you can take this to consumer protection agencies, the Better Bus Bureau,and some state depts for help. You can prove their general agreement to replace the car etc. to support your case, if needed.
What gets me is that MBUSA is offering you a used 2002. Maybe you're willing to settle for that. But, I'd press for a NEW, 2003, at ZERO cost to you. You may have to pay some taxes and registrations, etc. but that should be it.
Good Luck and let us know how it works out.
What gets me is that MBUSA is offering you a used 2002. Maybe you're willing to settle for that. But, I'd press for a NEW, 2003, at ZERO cost to you. You may have to pay some taxes and registrations, etc. but that should be it.
Good Luck and let us know how it works out.
Last edited by MB-BOB; Aug 4, 2002 at 10:39 PM.
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From: Sri Lanka
I agree with MB-BOB... i would hold out for them to replace the car at no cost to you..that's how they should do it..specailly since they have already said that they would replace it... you have leverage... there are others who have gone through this.. so you should get some good input...
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From: Houston, TX
2002 C240 6 spd manual
I can certainly sympathize with you, as Audi repurchased my 2001 A4 (I then got wise and bought a Mercedes! 
) If you've had the car for 18 months, you have received some kind of use out of it (or loaner cars), and that is worth some money. Most states have a formula to quanitfy that value. I would look at the formula for your state and see if it works out better that way. As much as you would like for it to happen, you will not come out with a new car at no cost. You will come out with a new car for very minimal cost. Good luck!
) If you've had the car for 18 months, you have received some kind of use out of it (or loaner cars), and that is worth some money. Most states have a formula to quanitfy that value. I would look at the formula for your state and see if it works out better that way. As much as you would like for it to happen, you will not come out with a new car at no cost. You will come out with a new car for very minimal cost. Good luck!
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From: Honolulu
MB C320
I don't really understand the deal you were offered. 3x$5k (MB, dealer, you) is $15k but the price of a new car is $41k. How is the $15k related to the price of the car? I'm interested, because I'm in exactly the same situation, and I have asked the dealer about a 'lemon-deal', but I have not obtained an offer yet.
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C320
Reply to AHOST
Thats what is confusing to me too. In essence MBUSA and the dealer appear to be telling me that the car has depreciated $15000.00 in 18 months.
If I sold my car on the market ($37500) and turned around and paid top dollar for a new one ($41000) then I would only have to spend $3500 out of pocket.
I have researched the lemon law and consulted with an attorney over the weekend and I am totally in the right. I will find out tomorrow if there will be a court battle or not, either way I WILL get another car. It is up to mercedes if we do it the easy way or the hard way.
If I sold my car on the market ($37500) and turned around and paid top dollar for a new one ($41000) then I would only have to spend $3500 out of pocket.
I have researched the lemon law and consulted with an attorney over the weekend and I am totally in the right. I will find out tomorrow if there will be a court battle or not, either way I WILL get another car. It is up to mercedes if we do it the easy way or the hard way.
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From: D/FW Texas
C230K
Re: Reply to AHOST
Originally posted by charlesu
.....I WILL get another car. It is up to mercedes if we do it the easy way or the hard way.
.....I WILL get another car. It is up to mercedes if we do it the easy way or the hard way.
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From: SoCal
2002 C230 : 2007 C230
If you have a valid lemon law case in your state, STOP haggling with MBUSA & the dealer and call a lawyer. MBUSA will drag this out as long as they can. If the lemon law in your state is anything like here in CA, you will get another car (or your money back) and not have to pay the $5k AND MBUSA will pay your legal fees.
Call a lawyer now
Call a lawyer now
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From: Obama Land
K Car
Re: CA Lemon Law...
Originally posted by Bruce
FYI - CA Law says you must pay 1/120000 of the cost of the original car per mile of usage.
FYI - CA Law says you must pay 1/120000 of the cost of the original car per mile of usage.
I was doing the math, and a 40K car with 6k miles would cost $2000.
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From: SoCal
2002 C230 : 2007 C230
Re: CA Lemon Law...
Originally posted by Bruce
FYI - CA Law says you must pay 1/120000 of the cost of the original car per mile of usage.
FYI - CA Law says you must pay 1/120000 of the cost of the original car per mile of usage.
