Defective steering
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Joined: May 2006
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Defective steering
I recently brought in my 06 C350 Sport to the dealer because there was a loud buzzing sound when I would turn the steering wheel. It would be really bad upon initial start up in the morning and on u-turns or sharp right turns bu seemed OK on the highway when making lane changes. I thought it might be the power steering pump but the next day the SA called me and said that complete rack and pinion steering system had to be replaced. The car had about 10k miles on it. I asked if this was a common problem and he said no. The brakes also developed a minor pulsation when braking and I assume it is a warped rotor. Anyway while the car was sitting at the dealership waiting for the parts I went ahead and traded it in for an 07 E350 sport. The C350 is definitely faster due to the size of the car. Anyone else experience the same issue?
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Joined: Jan 2006
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I don't know why I do it but I always ask that same question and I always get that same response. No matter what the problem I'll say "is it normal to leave a creeper sticking out of the sunroof and a ratchet wedged into the radiator?" and they say "never seen it before...we have some forgetful people round here".
I might mentioned this here before but when the CLS came out the tech's were having some issues with the tranny sticking in park. Their fix=rubber mallet. Voila, problem solved.
I try not to ask if it's a common problem but something always lets those words slip out.
How do you like that E350?
I might mentioned this here before but when the CLS came out the tech's were having some issues with the tranny sticking in park. Their fix=rubber mallet. Voila, problem solved.
I try not to ask if it's a common problem but something always lets those words slip out.
How do you like that E350?
MBWorld Fanatic!
Joined: Dec 2005
Posts: 2,158
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From: asdfasdf
One with 4 wheels
I almost want to believe MB SA's and tech's are trained to give ridiculous and vague automated responses to whatever we can throw at them.
Example:
You: "My engine block has melted, and the car is utterly useless now, I demand a new engine!"
SA: I'm sorry sir, but your engine melting during normal operations is within MB's factory specs. Would you like a nice latte from the cafe inside?
God, I hate MB service. World-Class Service my ****.
Example:
You: "My engine block has melted, and the car is utterly useless now, I demand a new engine!"
SA: I'm sorry sir, but your engine melting during normal operations is within MB's factory specs. Would you like a nice latte from the cafe inside?
God, I hate MB service. World-Class Service my ****.
Almost a Member!
Joined: Mar 2006
Posts: 36
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From: Toronto
2002 C230 coupe
I've had the power steering pump replaced twice, both time it was under warrranty, not sure if they replaced the whole rack and pinion column. It sounds like you have the same problem, whenever I would make a tight turn or was parking the car there would always be a "grinding" noise. My car has 90 000 km and that has been the only major thing that has gone wrong with the car. Everything else was minor.
MBWorld Fanatic!
Joined: Mar 2006
Posts: 2,090
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From: SF Bay Area, CA
2006 E55 and 2002 E320
I recently brought in my 06 C350 Sport to the dealer because there was a loud buzzing sound when I would turn the steering wheel. It would be really bad upon initial start up in the morning and on u-turns or sharp right turns bu seemed OK on the highway when making lane changes. I thought it might be the power steering pump but the next day the SA called me and said that complete rack and pinion steering system had to be replaced. The car had about 10k miles on it. I asked if this was a common problem and he said no. The brakes also developed a minor pulsation when braking and I assume it is a warped rotor. Anyway while the car was sitting at the dealership waiting for the parts I went ahead and traded it in for an 07 E350 sport. The C350 is definitely faster due to the size of the car. Anyone else experience the same issue?
In any case, good luck and enjoy the E350. The E350 is perhaps the best car in the world in terms of price, performance, practicality, and safety. Believe it or not, but the difference in the weight between the C350 and the E350 is minimal, only around 100 to 200 pounds!
In any case, enjoy and happy motoring. Mercedes-Benz service is worthless compared to Lexus service. I'm almost thinking of acquiring a Lexus as my next automobile.
