Maintenance Info
05-14-2010, 09:32 PM
#76
Senior Member
Join Date: Jan 2010
Location: Mississauga, Ont.
Posts: 283
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2007 C280 4matic Avantgarde
Here is first hand info from another place.
Mercedes Roadside Assistance (What is Free)
Hi Forum!
My name is Steve, and I am a MB Roadside assistance technician.
Mercedes Roadside Assistance comes with EVERY Mercedes vehicle, no matter how old.
It is 24/7.
They provide for free :
1) Jump start
2) Install new battery (free labor, you buy the OEM battery that they carry on the truck, so you get the full MB warranty on the battery, and a record of replacement on file at the dealer)
3) Install your spare tire (remove flat install spare)
4) Deliver a couple gallons of gas or diesel to get you to the nearest gas station.
Everything above is on Mercedes Benz's tab.
Roadside is available to do more services as well, such as lockouts, minor repairs etc, but they do require a fee.
As for lockouts, if your vehicle has an option for tele-aid, it becomes totallyworth it if you are stuck someplace with your keys locked in, to be able to have the MB satellite unlock your car for you!
Each dealer has a Roadside Tech with around a 30 mile radius of the shop.
Roadside Assistance doesn't cover towing.
Towing while under warranty is at the manufacturers discretion.
Otherwise, roadside will gladly arrange a tow for you, so you don't have to fuss with it.
The benefits of using MB roadside are great. We know about the vehicles. We have the special tools. You can stay warm and dry while somebody rescues your stranded vehicle.
Mercedes Roadside Assistance (What is Free)
Hi Forum!
My name is Steve, and I am a MB Roadside assistance technician.
Mercedes Roadside Assistance comes with EVERY Mercedes vehicle, no matter how old.
It is 24/7.
They provide for free :
1) Jump start
2) Install new battery (free labor, you buy the OEM battery that they carry on the truck, so you get the full MB warranty on the battery, and a record of replacement on file at the dealer)
3) Install your spare tire (remove flat install spare)
4) Deliver a couple gallons of gas or diesel to get you to the nearest gas station.
Everything above is on Mercedes Benz's tab.
Roadside is available to do more services as well, such as lockouts, minor repairs etc, but they do require a fee.
As for lockouts, if your vehicle has an option for tele-aid, it becomes totallyworth it if you are stuck someplace with your keys locked in, to be able to have the MB satellite unlock your car for you!
Each dealer has a Roadside Tech with around a 30 mile radius of the shop.
Roadside Assistance doesn't cover towing.
Towing while under warranty is at the manufacturers discretion.
Otherwise, roadside will gladly arrange a tow for you, so you don't have to fuss with it.
The benefits of using MB roadside are great. We know about the vehicles. We have the special tools. You can stay warm and dry while somebody rescues your stranded vehicle.
05-15-2010, 06:15 AM
#79
MBWorld Fanatic!
wait all 1, 2, 3, 4 are FREE?! to any owner?! even if it was a, say a 1986 300SD?
I want to know what happens when you're 90 miles from a dealer like me.
05-16-2010, 09:21 PM
#82
Super Member
Join Date: Feb 2010
Location: Los Angeles, CA
Posts: 732
Likes: 0
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2005 C320 Sport, 2010 C300 Sport
