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Avoid Smythe European (Trademotion Parts)

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Old 06-22-2009, 04:44 PM
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2013 C350 Coupe, 2005 C230K Kleemann Sedan, 2013 GLK350 4matic
Avoid Smythe European (Trademotion Parts)

I have ordered parts through Smythe trademotion site before with no problems and now they want me to sent a copy of my driver's license and copy of my credit card before they can process my order.

I emailed thier customer service and told them that I was a repeat customer and that I did not wish to send my personal information via fax or mail to them. Long story short, I told them to cancel my order and that they would no longer have my business.

I then ordered my parts through a different trademotion site at a savings o over $40. (Mercedes of Annapolis).

You would think that in these lean days that a business would want to keep its repeat customers happy.

Well, that is my rant of the week.

Last edited by capt_paul; 06-23-2009 at 01:20 AM.
Old 06-22-2009, 06:08 PM
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Good for you. When businesses forget who the customer is they deserve to lose your patronage.

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