loaner car?
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Newbie
Joined: May 2003
Posts: 1
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From: Houston,TX
2003 C230
loaner car?
Got my c230K sedan 3 weeks ago, been having some problem with my driver side power seat.The problem is every other morning the seat won't move back to it's memorize position, so I tried to used the switch to move to seat forward still no go, including the seat back recline, headrest etc. Back to my question, I bought my car from mb houston north, but they don't have no loaner car available today, so I called Greenway and got the same answer, then I call star mb in houston,they said bring it in and we have loaner cars available too,so I took it in and explained the problem to the service advisor, she said she'll take care of it, but when I asked about the loaner car,she pointed me to Enterprise somewhere in the corner of the dealership and the rental guy said star will pay up to $30 per day, so if I want a corolla or chevy malibu all I have to pay is tax. I am just wondering if I take my car somewhere else in houston, will I get at least a mb or I have to settle for corolla for the rest of my mb experience?
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Joined: May 2002
Posts: 2,916
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From: The blue white rock, third out.
2002 C230 Coupe(M111)
Re: loaner car?
Originally posted by fasthomo
Got my c230K sedan 3 weeks ago, been having some problem with my driver side power seat.The problem is every other morning the seat won't move back to it's memorize position, so I tried to used the switch to move to seat forward still no go, including the seat back recline, headrest etc. Back to my question, I bought my car from mb houston north, but they don't have no loaner car available today, so I called Greenway and got the same answer, then I call star mb in houston,they said bring it in and we have loaner cars available too,so I took it in and explained the problem to the service advisor, she said she'll take care of it, but when I asked about the loaner car,she pointed me to Enterprise somewhere in the corner of the dealership and the rental guy said star will pay up to $30 per day, so if I want a corolla or chevy malibu all I have to pay is tax. I am just wondering if I take my car somewhere else in houston, will I get at least a mb or I have to settle for corolla for the rest of my mb experience?
Got my c230K sedan 3 weeks ago, been having some problem with my driver side power seat.The problem is every other morning the seat won't move back to it's memorize position, so I tried to used the switch to move to seat forward still no go, including the seat back recline, headrest etc. Back to my question, I bought my car from mb houston north, but they don't have no loaner car available today, so I called Greenway and got the same answer, then I call star mb in houston,they said bring it in and we have loaner cars available too,so I took it in and explained the problem to the service advisor, she said she'll take care of it, but when I asked about the loaner car,she pointed me to Enterprise somewhere in the corner of the dealership and the rental guy said star will pay up to $30 per day, so if I want a corolla or chevy malibu all I have to pay is tax. I am just wondering if I take my car somewhere else in houston, will I get at least a mb or I have to settle for corolla for the rest of my mb experience?
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Joined: Dec 2002
Posts: 67
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From: Philadelphia, PA
'02 C230 Kompressor Sports Coupe in Citron Green
I've never been able to get a loaner car from my dealership without at least 8 days notice. I wait in the lobby (sitting in an AMG SLK most of the time) and wait for my service appointments.
Only once did I actually schedule a loaner car for a warranty repair. I got 30 minutes away from the dealer and they called me on my cell to tell me that my car was fixed and that I can come pick it up at any time! DOE!
Loaners are free, but not always immediately available.
Only once did I actually schedule a loaner car for a warranty repair. I got 30 minutes away from the dealer and they called me on my cell to tell me that my car was fixed and that I can come pick it up at any time! DOE!
Loaners are free, but not always immediately available.
