Dealer gets busted ! $6500 rock.
03-29-2012, 08:29 PM
#4
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2003 C230 Kompressor
His accountant is less than $110/hr? I know tommy can appreciate how ridiculous that is.
Although, I will say that a few years ago I had my service rep tell me that I needed a new right rear coil spring. I took it to my indy shop, they had a service tech, shop manager, and shop owner look at it and say there's nothing wrong with it.
Although, I will say that a few years ago I had my service rep tell me that I needed a new right rear coil spring. I took it to my indy shop, they had a service tech, shop manager, and shop owner look at it and say there's nothing wrong with it.
03-29-2012, 09:23 PM
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2002 C230K, 2013 BMW 328, 2015 BMW X5
His accountant is less than $110/hr? I know tommy can appreciate how ridiculous that is.
Although, I will say that a few years ago I had my service rep tell me that I needed a new right rear coil spring. I took it to my indy shop, they had a service tech, shop manager, and shop owner look at it and say there's nothing wrong with it.
Although, I will say that a few years ago I had my service rep tell me that I needed a new right rear coil spring. I took it to my indy shop, they had a service tech, shop manager, and shop owner look at it and say there's nothing wrong with it.
Last time I went to a stealer. Except for when they went through the free oil change phase a few years ago.
Ed
03-30-2012, 12:08 AM
#6
LOL I've actually had that, a rock stuck in the track of the roof. This is why I lubed the roof myself every spring, the fear of this crazy expensive repair.
I have not heard of a single good Mercedes dealer in Vancouver - unless you're spending 6 figures. I think this dealer had a 722 in the front window for the longest time.
I have not heard of a single good Mercedes dealer in Vancouver - unless you're spending 6 figures. I think this dealer had a 722 in the front window for the longest time.
03-30-2012, 12:10 AM
#7
I don't know why people pay so much for service that is significantly less than what you get from Mr Lube for a fraction of the price.
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03-30-2012, 05:13 AM
#8
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I remember the dealer wanted to sell me front AND rear pads at around 25K.
The front pads still had a few thousand miles, but the rear pads were fine.
Every time I went in after that, I'd ask, how are my rear brakes?
They'd so, oh they're fine. And I be 'really? Cause you know you said they were bad 10, 20, 50K Miles ago and they've never been replaced?
How can this be? Can you EXPLAIN this to me, because I Really don't understand how that could be true?!
I mean, unless you tried to sell me service I didn't need, and you wouldn't do that would you?
Ha...A holes.
Oh and they wanted $360 for each axle just for pads, no rotors.
And the wheels were already off to be rotated as part of my free services under 50K miles,
so all they had to do was slip out the old pads and put in the new ones, about 5 minutes an
axle considering the car was already on a lift.
Gotta love Smythe.
The front pads still had a few thousand miles, but the rear pads were fine.
Every time I went in after that, I'd ask, how are my rear brakes?
They'd so, oh they're fine. And I be 'really? Cause you know you said they were bad 10, 20, 50K Miles ago and they've never been replaced?
How can this be? Can you EXPLAIN this to me, because I Really don't understand how that could be true?!
I mean, unless you tried to sell me service I didn't need, and you wouldn't do that would you?
Ha...A holes.
Oh and they wanted $360 for each axle just for pads, no rotors.
And the wheels were already off to be rotated as part of my free services under 50K miles,
so all they had to do was slip out the old pads and put in the new ones, about 5 minutes an
axle considering the car was already on a lift.
Gotta love Smythe.
Last edited by C230 Sport Coup; 03-30-2012 at 05:16 AM.
03-30-2012, 05:18 AM
#9
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If they hear it whining they think it needs replacement.
Got this last time I went in for a free oil change on the FB coupon.
IS HE CERTIFIED? Well not in mineralogy sir.
Got this last time I went in for a free oil change on the FB coupon.
At 95k miles, I had just had my S/C rebuilt and ported. I took it in for my last service that was available on my extended warranty. They told me, "your S/C needs to be replaced."
Last time I went to a stealer. Except for when they went through the free oil change phase a few years ago.
Ed
Last time I went to a stealer. Except for when they went through the free oil change phase a few years ago.
Ed
03-30-2012, 02:11 PM
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2013 UFO
One of the reasons why I don't trust the dealerships. Quoted me 1k on something they said had to do with my transmission and my mechanic told me was an easy fix. Also got it done in under 45 minutes. The shifter cable was disconnected. Best part is he didn't charge me because I help him out when I can and he is also my neighbor.
03-30-2012, 03:20 PM
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2012 CLS63
there's just no excuse to be that stupid.......wow......
thanx for sharing this.....going to forward it to the guy who sold me my cars (the salesman)
thanx for sharing this.....going to forward it to the guy who sold me my cars (the salesman)
03-30-2012, 11:46 PM
#13
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I remember a story here of someone who was charged for more hours than there is in a day, and they weren't even open.
So he got billed like 40 hours, and they had the car for less than 24, and it was a sunday and no one worked on it that day.
So he got billed like 40 hours, and they had the car for less than 24, and it was a sunday and no one worked on it that day.
One of the reasons why I don't trust the dealerships. Quoted me 1k on something they said had to do with my transmission and my mechanic told me was an easy fix. Also got it done in under 45 minutes. The shifter cable was disconnected. Best part is he didn't charge me because I help him out when I can and he is also my neighbor.
03-31-2012, 01:09 AM
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Audi A4 Quattro 2013
They want me to replace my read windcreen because the radio causes static interference when I turn on the window demister. The entire windscreen. But if may be an extended warranty job and if it is, I'll let them replace it. If I need to pay for it, I'll get independent advice for sure.
PS
The first time I was there I paid for a camber kit install. The kit was installed as requested (no probs there) but the car still pulled left. They said I needed 2 new tyres at the front. Took it to the non-benz dealer I bought the car from. Turned out they didnt align the wheels properly after putting in the camber kit.
PS
The first time I was there I paid for a camber kit install. The kit was installed as requested (no probs there) but the car still pulled left. They said I needed 2 new tyres at the front. Took it to the non-benz dealer I bought the car from. Turned out they didnt align the wheels properly after putting in the camber kit.
03-31-2012, 05:44 AM
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Yeah, I love when he says, would you like to photocopy the rock?
04-01-2012, 12:47 AM
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2005 C Wagon (No snickering please!)
I buy my tires from my dealer. They match Costco prices and do a good job of balancing them. They also torque the bolts properly to the correct spec, and the car comes back clean.
I noticed a slow leak, and asked my wife to take it to the dealer to get it fixed. She called me and said the service writer told her she needed 3 new tires because the "walls were cracked." I told her to have them put on. She waited and when the bill came she called me. I faxed a copy of the bill to the service manager for the tires that were put on just four months ago. He called me and said the bill was taken care of. The writer did not see that paperwork in the file. I said "Thanks, and you will align the new tires please?"
I wonder who got the four month old tires with the cracked sidewalls?
I noticed a slow leak, and asked my wife to take it to the dealer to get it fixed. She called me and said the service writer told her she needed 3 new tires because the "walls were cracked." I told her to have them put on. She waited and when the bill came she called me. I faxed a copy of the bill to the service manager for the tires that were put on just four months ago. He called me and said the bill was taken care of. The writer did not see that paperwork in the file. I said "Thanks, and you will align the new tires please?"
I wonder who got the four month old tires with the cracked sidewalls?
04-02-2012, 12:36 AM
#18
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Scambating sweetness!
I buy my tires from my dealer. They match Costco prices and do a good job of balancing them. They also torque the bolts properly to the correct spec, and the car comes back clean.
I noticed a slow leak, and asked my wife to take it to the dealer to get it fixed. She called me and said the service writer told her she needed 3 new tires because the "walls were cracked." I told her to have them put on. She waited and when the bill came she called me. I faxed a copy of the bill to the service manager for the tires that were put on just four months ago. He called me and said the bill was taken care of. The writer did not see that paperwork in the file. I said "Thanks, and you will align the new tires please?"
I wonder who got the four month old tires with the cracked sidewalls?
I noticed a slow leak, and asked my wife to take it to the dealer to get it fixed. She called me and said the service writer told her she needed 3 new tires because the "walls were cracked." I told her to have them put on. She waited and when the bill came she called me. I faxed a copy of the bill to the service manager for the tires that were put on just four months ago. He called me and said the bill was taken care of. The writer did not see that paperwork in the file. I said "Thanks, and you will align the new tires please?"
I wonder who got the four month old tires with the cracked sidewalls?
