When the dealerships cannot fix the problem, who do I contact?
Thread Starter
Super Member
Joined: Aug 2009
Posts: 868
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From: Orlando, FL
C240
When the dealerships cannot fix the problem, who do I contact?
Hey everyone, glad to see most of you guys still around.
My mother's M class has a back-up camera issue where the camera feed will randomly not show up, leaving a fuzzy black screen. It looks like what you see when a television set not connected to a feed. I've brought it to two dealerships and left the car with them for long durations to let them diagnose the problem, but alas, they have found nothing.
I was lucky enough to have my camera one of these times that this has occurred and can provide MBUSA with proof. I would like to know, how should I contact them? Via phone? Fill out an email form on MBUSA.com?
Thanks to anyone with insight!
My mother's M class has a back-up camera issue where the camera feed will randomly not show up, leaving a fuzzy black screen. It looks like what you see when a television set not connected to a feed. I've brought it to two dealerships and left the car with them for long durations to let them diagnose the problem, but alas, they have found nothing.
I was lucky enough to have my camera one of these times that this has occurred and can provide MBUSA with proof. I would like to know, how should I contact them? Via phone? Fill out an email form on MBUSA.com?
Thanks to anyone with insight!
MBWorld Fanatic!
Joined: Jul 2008
Posts: 8,384
Likes: 800
2019 G70 6MT & 2022 Ford Maverick XL
Hey man! Long time no see on here! How is the Camry treating you?
To answer your question, when I had to contact MBUSA about my C-class cam magnets I used the form on MBUSA. They were quick to respond and added my vehicle to the recall with no fuss.
To answer your question, when I had to contact MBUSA about my C-class cam magnets I used the form on MBUSA. They were quick to respond and added my vehicle to the recall with no fuss.
Thread Starter
Super Member
Joined: Aug 2009
Posts: 868
Likes: 0
From: Orlando, FL
C240
Hey fellas! Glad I am remembered here haha. The Camry has been very reliable and is cheaper to mod, though there isn't much I've done. I do miss the c240, though. The Camry is like a boat.
We decided to let service have a go at it once more before we contact MBUSA. They've pulled up a past issue similar to ours on another vehicle and are going to replace a module of sorts as they did on the other vehicle. I'll know to use that form now, appreciate the input!
We decided to let service have a go at it once more before we contact MBUSA. They've pulled up a past issue similar to ours on another vehicle and are going to replace a module of sorts as they did on the other vehicle. I'll know to use that form now, appreciate the input!
Last edited by laneshift; Aug 15, 2012 at 12:06 AM.
