View Poll Results: Please rate your overall experience...
10
13
20.31%
9
18
28.13%
8
12
18.75%
7
10
15.63%
6
1
1.56%
5
5
7.81%
4
1
1.56%
3
1
1.56%
2
1
1.56%
1
2
3.13%
Voters: 64. You may not vote on this poll
Customer Satisfaction Survey
01-13-2004, 06:43 AM
#1
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Join Date: Nov 2001
Location: Central NJ
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C230K Coupe/Orion/C4/C5/CD/AMG Spoiler/V60/TeleAid, 2 MGB's
Customer Satisfaction Survey
To supplement Noble's thread....
From the day you decided on a C Class through the present....on a scale of 1-10; 10 being excellent, how has your overall experience been with your Mercedes. Please consider the sales, service, driving and ownership before filling out the poll. (MBUSA...LISTEN UP)
From the day you decided on a C Class through the present....on a scale of 1-10; 10 being excellent, how has your overall experience been with your Mercedes. Please consider the sales, service, driving and ownership before filling out the poll. (MBUSA...LISTEN UP)
Last edited by Rick; 01-13-2004 at 06:47 AM.
01-13-2004, 12:30 PM
#4
MBWorld Fanatic!
Yup, looks like 8 is the majority so far.
Love the car, but really shouldn't have to spend as much time in the shop as it has. So I gave it an 8. Still, not bad for a 1st year model.
a 9 or or 10 would have to be less time in the shop, and
never having to go in for anything after delivery except oil.
Lexus claims to do that...or maybe LExus buyers just are more tolerant?
Love the car, but really shouldn't have to spend as much time in the shop as it has. So I gave it an 8. Still, not bad for a 1st year model.
a 9 or or 10 would have to be less time in the shop, and
never having to go in for anything after delivery except oil.
Lexus claims to do that...or maybe LExus buyers just are more tolerant?
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01-20-2004, 10:13 PM
#12
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2002 C230 : 2007 C230
I voted 8. Only had 2 minor problems that were handled at "A" Service & they didn't give me a hard time about my mods. I always get an MB loaner and sometimes I even get to pick which one(Ccoupe, Csedan, ML). 
They didn't get a 10 because they don't offer cookies or a decent lounge & forget to call when the car is ready. 
They didn't get a 10 because they don't offer cookies or a decent lounge & forget to call when the car is ready.
01-20-2004, 10:14 PM
#13
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Posts: n/a
Originally posted by KWiK
I voted 8. Only had 2 minor problems that were handled at "A" Service & they didn't give me a hard time about my mods. I always get an MB loaner and sometimes I even get to pick which one(Ccoupe, Csedan, ML). They didn't get a 10 because they don't offer cookies or a decent lounge & forget to call when the car is ready.
I voted 8. Only had 2 minor problems that were handled at "A" Service & they didn't give me a hard time about my mods. I always get an MB loaner and sometimes I even get to pick which one(Ccoupe, Csedan, ML).
They didn't get a 10 because they don't offer cookies or a decent lounge & forget to call when the car is ready.
01-22-2004, 01:01 PM
#15
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Location: Houston,TX-moving to The Woodlands,TX SOON!!!
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Toyota Tacoma & Lexus IS250
Originally posted by C230 Sport Coup
Yup, looks like 8 is the majority so far.
Love the car, but really shouldn't have to spend as much time in the shop as it has. So I gave it an 8. Still, not bad for a 1st year model.
a 9 or or 10 would have to be less time in the shop, and
never having to go in for anything after delivery except oil.
Lexus claims to do that...or maybe LExus buyers just are more tolerant?
Yup, looks like 8 is the majority so far.
Love the car, but really shouldn't have to spend as much time in the shop as it has. So I gave it an 8. Still, not bad for a 1st year model.
a 9 or or 10 would have to be less time in the shop, and
never having to go in for anything after delivery except oil.
Lexus claims to do that...or maybe LExus buyers just are more tolerant?
I voted 5 - its freakin ridiculous to have to bring a car in for so many things...I don't give a crap if it is the first year of the car COMPARE IT TO THE IS300.
here's a FEW probs:
radio died(...produced a irritating thunk noise that I couldn't shut off!!!)
all seat adjustments on drivers seat failed
transmission fluid leak (when I picked it up, on the way home they had overfilled the engine oil....WTF)
replaced rear window
pax vanity light didn't work 50% of the time (I know these are really hi-tech and hard to get just right....yeah sure!)
replaced radiator and cooling fan (faulty...of course the fault msg popped up as soon as I started the car in the service driveway when I was picking up the car for other probs!)
Last edited by bagwell; 01-22-2004 at 01:11 PM.
