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Help: Driver-side head-rest adjustment problem . . .

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Old 04-06-2002, 08:07 AM
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Help: Driver-side head-rest adjustment problem . . .

. . . I noticed this morning when I was adjusting my head-rest for the first time that the button does not actually work. I "assume" this is a defect, right? I do not think I bought the C230K option to have a nonadjustable driver's side head rest.

Apparently, both seats will drop the head rest when the seats are moved forward to allow people in the back. However, only the passenger-side head-rest will actually go down when the button is pressed when the seat is in the normal position.

This is a defect, right??????

CP

P.S. How do the local guys repair something like this. Seems you would have to remove the leather. Ouch.
Old 04-06-2002, 11:34 AM
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1997 Toyota Tacoma 4x4
It's probably either a bad switch or a bad headrest motor. If it's the switch, the door panel gets taken off. If it a headrest motor, the back cover of the seat gets removed.
Old 04-07-2002, 09:41 AM
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A quick update:

I stopped by Mercedes to pick up my documentation for registration. One of the sales guys said, yes, there was a defect in the mechanism.

Gee, "another" trip to the service department next week.

CP
Old 04-07-2002, 02:20 PM
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Had the exact same problem with my driver's seat. The switch in fact was defective and replaced and now the switch works and the headrest will drop automatically when the seat is tilted forward. It's the switch that's bad.
Old 04-07-2002, 06:27 PM
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'05 c240 4matic wagon
When you mention "switch", is that a feature of the power package? I don't have that, but on the driver side, when I move the seat forward, the headreast gets stuck on the ceiling, and I have a hard time getting it unstuck. That's embarrassing! Is there something broken, or am I doing something wrong? It should be automatic & intuitive, not requiring any special trickery to make it work right?
Old 04-07-2002, 06:38 PM
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Originally posted by columbus
When you mention "switch", is that a feature of the power package? I don't have that, but on the driver side, when I move the seat forward, the headreast gets stuck on the ceiling, and I have a hard time getting it unstuck. That's embarrassing! Is there something broken, or am I doing something wrong? It should be automatic & intuitive, not requiring any special trickery to make it work right?
My non-power driver's seat does the same thing.
Old 04-07-2002, 06:43 PM
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'05 c240 4matic wagon
There's *got* to be an easier way to live...

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