When the car came back from MB after the B-service, the driver's headrest was in a nearly fully extended position and would only move about 1/2" further up (and back). It would not go any lower.

Is there some way to reset this and restore full range of motion short of returning to the dealer?

Kal

 

i think you put in the up position and continue to hold the button up for 1-3 sec. then lower all the way until down hold for 1-3 sec. then back up and hold for 1-3 sec. im guessing but i would assume its about the same as resyncing the windows and roof, seats etc.

 

I got the same problem!!!!!!!!

Tomorrow I'm going to the dealer to do my first service and to check that.
But the dealer told me that possibly they have to disarm the whole seat!!!

tomorrow I will give news :p

 

My seat its already working but when I went to get the car (8pm) there was nobody to tell me what they do to it, so tomorrow I will give them a call to know what they did (I also want to know)