C-Class (W203) 2001-2007, C160, C180, C200, C220, C230, C240, C270, C280, C300, C320, C230K, C350, Coupe

Driver's window stoped working...I am officially pissed off at MB

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Jun 3, 2002 | 10:25 AM
  #1  
wizkid's Avatar
Thread Starter
Senior Member
 
Joined: Dec 2001
Posts: 431
Likes: 2
Ford Pinto
Driver's window stoped working...I am officially pissed off at MB

This was our first and probably last MB. 2002 C240.

With 24,000 miles and ~9 months behind us, this car sucks as far as the windows go.

They never work right and the sunroof has broke.

We have taken the car in 5 or 6 times for this problem and they eventually crap out. This time the drivers window won't even budge. I am glad it stopped working while the window was up.

This car has gone in for more problems than the last three cars we have owned combined. That includes a toyota paseo with 10 years and many 100,000's on it. A 1999 Z28 Camaro and 2001 Dodge Dakota.

Any advice on this? I am pissed and need to vent.

Eric
Reply
Old Jun 3, 2002 | 10:39 AM
  #2  
Buellwinkle's Avatar
MBWorld Fanatic!
 
Joined: Nov 2001
Posts: 6,211
Likes: 2
From: Laguna Niguel, CA
It's a Mercedes, it's going to break and break often, the nature of the beast. Enjoy the loaners and relax. Check with an local lemon law attorney and see if that will ease your pain.

BTW, was your car made in Brazil, those seem to be the more reliable ones.
Reply
Old Jun 3, 2002 | 11:25 AM
  #3  
galaxygrrl's Avatar
MBWorld Fanatic!
 
Joined: Jan 2002
Posts: 1,607
Likes: 0
From: On a hill overlooking San Francisco Bay
c230k, black, auto, c2 (let the sunshine in), Bose, leather, and CD
I had window problems too. 5 or 6 times. Read your state's lemon law and file. There had been lots of talk on lemon laws, just do a search.

Good luck.

Beth
Reply
Old Jun 3, 2002 | 03:44 PM
  #4  
FrankW's Avatar
MBworld Guru
20 Year Member
Photogenic
Photoriffic
Shutterbug
 
Joined: Apr 2002
Posts: 22,058
Likes: 18
From: Diamond Bar, CA
W206 PHEV AMG
i just don't get how does the faulty window switch makes a car lemon? it's not like you can't drive the car. i thought lemon law only works if you have MAJOR mechnical problems with the car, by MAJOR i mean the engine, transmission, etc, or something like the doors won't stay close and it might open while driving stuff like that...can someone explain?

TIA

Frank
Reply
Old Jun 3, 2002 | 03:52 PM
  #5  
tommy's Avatar
Out Of Control!!
 
Joined: Nov 2001
Posts: 10,067
Likes: 11
From: Westwood, NJ
2004 Civic Si. FWD for the Win!
Frank, these two are lemon happy

The window regulators have been known to be very touchy on Benzes (though not as bad as VW).

Maybe take it in to a different dealer. Do you know what they've done to it so far?

Well, a Toyota Paseo will hold up longer, as it's a Toyota, and also a very simple car; the more complex cars have more that can go wrong - simple law of averages.

I don't really know the specifics of lemon laws, but if wizkid has had the SAME PROBLEM a bunch of times, and they still didn't fix it, then he might be entitled to money or a new car, but I don't know if he's had the exact same problem several times or not, since he didn't post what has gone wrong.

Cars get problems; you've got to allow the manufacturers to attempt to get the problem fixed, and enjoy the free loaners, like Buell said.
Reply
Old Jun 3, 2002 | 04:06 PM
  #6  
Buellwinkle's Avatar
MBWorld Fanatic!
 
Joined: Nov 2001
Posts: 6,211
Likes: 2
From: Laguna Niguel, CA
Originally posted by FrankW
i just don't get how does the faulty window switch makes a car lemon? it's not like you can't drive the car. i thought lemon law only works if you have MAJOR mechnical problems with the car, by MAJOR i mean the engine, transmission, etc, or something like the doors won't stay close and it might open while driving stuff like that...can someone explain?

TIA

Frank
It's simple, the law in CA says that if you bring the car in 4 times in 18 months for the same problem or 30 days in the shop for any combination of problems then you are entitled to compensation. The law specified that they can award twice the value of the car plus all legal costs. The problem must impact the safety, usability or value of the car. To me, having windows that don't open affect all three. I received an award in trial from Infiniti because the A/C didn't blow cold enough and I did it without an attorney. How's that Frank! A trip to the dealer for repairs is a trip to the dealer, it doesn't matter to me if it's a window switch or transmission. But like Beth, we enjoy the thrill of not knowing what's going to break next. It's like keeping score on a football game, the rules are complex but you enjoy it anyway!
Reply
Old Jun 3, 2002 | 04:21 PM
  #7  
Jim Banville's Avatar
MBWorld Fanatic!
 
Joined: May 2002
Posts: 1,823
Likes: 1
From: GA
'06 Lexus GS300 RWD, '07 Camry SE V6 auto, '91 190E 2.6 auto
I owned 4 Ford Expeditions (From a '99 XLT to '01 Eddie Bauer) and everyone has had problems with the window regulators.

Whizkid, what exactly do you mean when you say...
They never work right
They were broke when you bought the car? Where they still broken each time you picked it up from being fixed? Did they replace the same part each time? Have you tried another dealer/repairer?

Jim
Reply
Old Jun 3, 2002 | 04:28 PM
  #8  
galaxygrrl's Avatar
MBWorld Fanatic!
 
Joined: Jan 2002
Posts: 1,607
Likes: 0
From: On a hill overlooking San Francisco Bay
c230k, black, auto, c2 (let the sunshine in), Bose, leather, and CD
I would just say that six times is a bit much to get something fixed. Don't you think? That's all.

Tommy or FrankW, either one of you ever made six different visits to the dealer for the same problem?

Last edited by galaxygrrl; Jun 3, 2002 at 06:16 PM.
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Old Jun 3, 2002 | 04:59 PM
  #9  
viper's Avatar
Super Member
 
Joined: Dec 2001
Posts: 756
Likes: 1
From: Canada
Re: Driver's window stoped working...I am officially pissed off at MB

Originally posted by wizkid
This was our first and probably last MB. 2002 C240.

With 24,000 miles and ~9 months behind us, this car sucks as far as the windows go.

Any advice on this? I am pissed and need to vent.

Eric
Yes get a grip on yourself. So you have a window problem and your obviously incompetent dealer can't fix it properly. Big deal.
Say good-bye to this dealer and find another one. I bet if the original dealer fixed it right the first time you would not be here ranting and raving. Right ?
Reply
Old Jun 3, 2002 | 05:54 PM
  #10  
ahost's Avatar
Almost a Member!
 
Joined: Jan 2002
Posts: 52
Likes: 0
From: Honolulu
MB C320
Lemon Law

With respect to Lemon laws, it probably depends on the state. Here (Hawaii) the law states that the problem should SUBSTANTIALLY impair the use, market value, or safety of the car. I had many minor problems with my car, some took more than 4 times to fix (some are still not fixed), but still I don't believe the 'SUBSTANTIAL' is satisfied. That is of course a question of judgement.
Reply
Old Jun 3, 2002 | 06:19 PM
  #11  
galaxygrrl's Avatar
MBWorld Fanatic!
 
Joined: Jan 2002
Posts: 1,607
Likes: 0
From: On a hill overlooking San Francisco Bay
c230k, black, auto, c2 (let the sunshine in), Bose, leather, and CD
Re: Re: Driver's window stoped working...I am officially pissed off at MB

Originally posted by viper


Yes get a grip on yourself. So you have a window problem and your obviously incompetent dealer can't fix it properly. Big deal.
Say good-bye to this dealer and find another one. I bet if the original dealer fixed it right the first time you would not be here ranting and raving. Right ?
I would say that is fair. You need to try a few different dealers. Then, if you still have problems, do what you need to do.
Reply
Old Jun 3, 2002 | 08:14 PM
  #12  
vinmanc32's Avatar
Super Member
20 Year Member
 
Joined: Nov 2001
Posts: 500
Likes: 1
From: NYC
C32 AMG, C300 Sport
Are there any other problems?

Im not minimizing the window thing at all because there is no excuse for you to be at the dealer 5 or 6 times for the same thing. But that could be my misunderstanding. Were there other problems you had with it?
Reply
Old Nov 23, 2002 | 08:06 PM
  #13  
wizkid's Avatar
Thread Starter
Senior Member
 
Joined: Dec 2001
Posts: 431
Likes: 2
Ford Pinto
Sorry I let this go for so long. The email reply thing must not have been checked.

We have had two window regulators replaced in the driver door. The window also acts up on auto down. It will go down 4" or so and then come back up. Very weird.

Auto up and down rarely work on the back right door. They have replaced the regulator in that door too. The window came off track before that and they replaced something in there as it was stuck in the "down" position for a weekend!

THe back left window has had a regulator replaced.

The only window in the car that has not been touched is the front passenger side window (excluding the back and front windows of course).

We rarely have passengers besides the two of us so it is not like the back windows and doors are getting used all the time.

The sun roof has stoped working (in the open position) and also broke on the inside and stayed stuck in the almost closed position.

That sums up the windows problems. I won't go into the other stuff. We are looking foward to our next purchase. An S or E class is in our future. I hope they have better build quality.

Eric
Reply
Old Nov 23, 2002 | 08:52 PM
  #14  
BlackC230Coupe's Avatar
Former Vendor of MBWorld
 
Joined: Feb 2002
Posts: 12,403
Likes: 21
From: South Florida
Fast Cars!
my mom had 2 E320's. 1 E430 and a ML430 and my dad had a SL500 and the windows broke constently on all of the cars. Alot of the times they got stuck down to, which is not to good. I remember once we called the dealer for the ML430s windows that were broken and they sent a roadside assistence car to out house and he fixed it there. So big deal mercedes was not know to have such good window reliability. Right now knock on wood the windows on my C230 and CLK430 have never broken. My sister has a 02' VW jetta and she just got a letter in the mail stating that the car has power window failure.
Reply
Old Nov 23, 2002 | 10:52 PM
  #15  
FrankW's Avatar
MBworld Guru
20 Year Member
Photogenic
Photoriffic
Shutterbug
 
Joined: Apr 2002
Posts: 22,058
Likes: 18
From: Diamond Bar, CA
W206 PHEV AMG
don't know about the other model, but the ML has problems with the window switch, not the window itself. after you lowered the ML's driverside window and it doesn't come back up, what you need to do is to pull the switch really hard to make it work. The MB service guy told us to not worry about breaking the switch because they will get it replaced under warranty.
Reply
Old Nov 24, 2002 | 01:37 AM
  #16  
BlackC230Coupe's Avatar
Former Vendor of MBWorld
 
Joined: Feb 2002
Posts: 12,403
Likes: 21
From: South Florida
Fast Cars!
Originally posted by FrankW
don't know about the other model, but the ML has problems with the window switch, not the window itself. after you lowered the ML's driverside window and it doesn't come back up, what you need to do is to pull the switch really hard to make it work. The MB service guy told us to not worry about breaking the switch because they will get it replaced under warranty.
a cupple times on the ML it was just the window switch for us to, but a cupple other times it was a problem in the door.
Reply
Old Nov 24, 2002 | 10:52 AM
  #17  
taylor192
Guest
 
Posts: n/a
Re: Driver's window stoped working...I am officially pissed off at MB

Originally posted by wizkid
This was our first and probably last MB. 2002 C240.

With 24,000 miles and ~9 months behind us, this car sucks as far as the windows go.

They never work right and the sunroof has broke.

We have taken the car in 5 or 6 times for this problem and they eventually crap out. This time the drivers window won't even budge. I am glad it stopped working while the window was up.

This car has gone in for more problems than the last three cars we have owned combined. That includes a toyota paseo with 10 years and many 100,000's on it. A 1999 Z28 Camaro and 2001 Dodge Dakota.
The driver's side window in my Camry stopped working several times, I think you just got a bad car and some bad service, try another dealer.

Sorry to everyone here, but this kinda stuff disgusts me, a few simple window problems and someone is crying "lemon lemon", come on, these cars have more electronics than you could possibly imagine, things will break.

Do you go crying to Microsoft everytime Windows crashes?

If you don't like it, switch to something else, otherwise appreciate everything else you get and learn that with all the pluses, there are a few minuses, and if you get the great service that MB offers then the few minuses become less of an aggrevation. Take your Toyota in for service and see the difference.
Reply
Old Nov 24, 2002 | 11:18 AM
  #18  
Outland's Avatar
MBWorld Fanatic!
 
Joined: May 2002
Posts: 2,916
Likes: 1
From: The blue white rock, third out.
2002 C230 Coupe(M111)
Originally posted by FrankW
i just don't get how does the faulty window switch makes a car lemon? it's not like you can't drive the car. i thought lemon law only works if you have MAJOR mechnical problems with the car, by MAJOR i mean the engine, transmission, etc, or something like the doors won't stay close and it might open while driving stuff like that...can someone explain?

TIA

Frank
Thank you Frank for puting this in prespective.

Let me lay this list of problems on you...leaked and burned oil....antifreeze mixed in with said oil, replaced front calipers TWICE. New Rotors-twice, third time turned down. Clutch went out. Ignition switch broke in my driveway...making me very late for work and without a car for several days. Dealer gave me NOTHING for a loaner. Now THAT is a lemon.

Name the car company? It was a freaking HONDA! An ACCORD no less!

All cars have problems...get over it. Why not sue Mercedes? There's an idea....just like the idiots who are suing McDonalds for making them and their kids fat.

I remember a few months back someone screaming about how there autoexpress button stopped working...just once, and they were already talking lemon. Did they try resyncing the switch? Nope...just got on the net and started *****ing.

What would do if you had one of those Lexi with the seizing V-6's?

As others have said, find another stealer.
Reply
Old Nov 24, 2002 | 04:49 PM
  #19  
c200k uk's Avatar
Member
 
Joined: Nov 2002
Posts: 76
Likes: 0
i'v had endless probs with my merc too.

my almost 4 year old integra type-R has done 40k and not even a single visit to the garage apart from service time, thats what i call "reliability" !
Reply
Old Nov 25, 2002 | 08:58 AM
  #20  
bagwell's Avatar
MBWorld Fanatic!
 
Joined: Nov 2001
Posts: 1,990
Likes: 0
From: Houston,TX-moving to The Woodlands,TX SOON!!!
Toyota Tacoma & Lexus IS250
Originally posted by c200k uk
i'v had endless probs with my merc too.

my almost 4 year old integra type-R has done 40k and not even a single visit to the garage apart from service time, thats what i call "reliability" !
yep my first and last MB too...but I'll enjoy it until the warranty expires...going back to more reliable/less problematic Japanese cars...Lexus or Acura....heard the new GS300 will be out for 2004/5.
Reply
Old Nov 25, 2002 | 09:30 AM
  #21  
MarkL's Avatar
MBWorld Fanatic!
 
Joined: Nov 2001
Posts: 1,230
Likes: 0
From: Gaithersburg, MD
2002 C240 6-spd (ret)
Re: Re: Driver's window stoped working...I am officially pissed off at MB

Originally posted by taylor192

...If you don't like it, switch to something else, otherwise appreciate everything else you get and learn that with all the pluses, there are a few minuses, and if you get the great service that MB offers then the few minuses become less of an aggrevation. Take your Toyota in for service and see the difference.
I can't help it, and maybe I've been lucky, but I'll say it again, my 2002 C240 is just about flawless -- one problem w/ the steering wheel lock motor. Except for that, my car was in once for "A" service in 13K miles. There are so many small details that MB has put in our cars for convenience you probably haven't noticed them all. A lot of thought and engineering goes into MB's, even our "lowly" C-Classes, and now Buell will say "over-engineered, under built", or something like that.

To Wizkid with the broken windows, it seems your dealer is simply replacing the regulators without any type of "scientific" diagnosis. The window going partially down and then back up means there is something binding -- not necessarily a regulator issue.

Sorry for the rant, but please, if you're not happy, please get something other than a Mercedes when you next buy a car -- you'll be much happier!
Reply
Old Nov 25, 2002 | 10:18 AM
  #22  
Jim Banville's Avatar
MBWorld Fanatic!
 
Joined: May 2002
Posts: 1,823
Likes: 1
From: GA
'06 Lexus GS300 RWD, '07 Camry SE V6 auto, '91 190E 2.6 auto
Okay, let's read about Hondas/Acuras that never break down...
sunroof squeak
seatbelt problem
transmission
navigation computer
another bad transmission
leaks
warped rotors
LOTS o' tranny problems
I could go on and on and on....

My '02 C240 has had a couple minor problems fixed the first time by the dealer. We'll be trading up to an E class in a year or so
Reply
Old Nov 25, 2002 | 11:38 AM
  #23  
Outland's Avatar
MBWorld Fanatic!
 
Joined: May 2002
Posts: 2,916
Likes: 1
From: The blue white rock, third out.
2002 C230 Coupe(M111)
Originally posted by Jim Banville
Okay, let's read about Hondas/Acuras that never break down...
sunroof squeak
seatbelt problem
transmission
navigation computer
another bad transmission
leaks
warped rotors
LOTS o' tranny problems
I could go on and on and on....

My '02 C240 has had a couple minor problems fixed the first time by the dealer. We'll be trading up to an E class in a year or so
Ive had NO problems at all with my C230.

BTW, if you go to the Lexus Boards, there's a laundry list of complaints as well.
Reply
Old Nov 25, 2002 | 12:13 PM
  #24  
taylor192
Guest
 
Posts: n/a
Originally posted by Outland
BTW, if you go to the Lexus Boards, there's a laundry list of complaints as well.
If you go to any board there's a list of complaints.

BUT... if you go to the same boards you'll find a lot of "wish lists" and mods, cause a lot of people aren't truely happy with their cars as they are driven off the lot. Sure they are reliable, but not always fun or comfortable to drive.

You gotta take the pluses with the minuses!

I'm sure my C230K has some of the squeaks and rattkes that others complain of, if I turned down the music long enough I'd probably hear them.
Reply
Old Nov 25, 2002 | 12:26 PM
  #25  
trench's Avatar
MBWorld Fanatic!
 
Joined: Nov 2001
Posts: 2,465
Likes: 0
From: SF Bay Area
2002 C230 K
Re: Re: Driver's window stoped working...I am officially pissed off at MB

Originally posted by taylor192
Do you go crying to Microsoft everytime Windows crashes?
No, because this is the response:

"Hello, Microsoft. Can you please remain on hold the rest of the day?"



Cheers, BT
Reply


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 12:33 PM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE