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Odometer reading upon delivery

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Old Jan 8, 2008 | 09:30 AM
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Odometer reading upon delivery

I recently went to the dealer to check out my car that arrived. The odometer reading on the paper works indicated 7 miles but the actual reading in my car read 13. Is it possible they used my car for test drives while they waited for me to pick it up? I'm a bit annoyed by this and was wondering if I should complain about it when I go pick up my car.
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Old Jan 8, 2008 | 10:57 AM
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Originally Posted by red309
I recently went to the dealer to check out my car that arrived. The odometer reading on the paper works indicated 7 miles but the actual reading in my car read 13. Is it possible they used my car for test drives while they waited for me to pick it up? I'm a bit annoyed by this and was wondering if I should complain about it when I go pick up my car.

that all depend on the dealer. I got 15 KM on the odometer but my paper stated 12KM. The sales guy is a friend of mine and I found out from him that he took the car to run to Gas station and also back to Garage for free "Permanent Shine" wax.
Sometimes during the delivery...they move the car around from a diff parking lot (can be across town) to the dealership lot.

In your case...that can be "test drive" car and maybe not.
the best you can do is ask the sales guy what happen to the mileage and see what he said.
maybe get some more freebie from the sales guy.

Last edited by sou98; Jan 8, 2008 at 11:19 AM.
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Old Jan 8, 2008 | 02:13 PM
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With some manufacturers, the dealer is required to do a Pre-delivery Inspection (PDI). Depending on the requirements, this includes a test drive. So in addition to making sure all of the fluids are full, the tires have the right pressure and that its clean, they also make sure that it drives smooth and that there are not any obvious issues with the vehicle prior to the owner picking them up. This could mean a 2 to 5 mile difference from the paperwork and actual odometer reading.

if you think that 7 to 15 miles might be a lot, hop over to the Corvette forum, those guys go crazy if they have any more than 1 or 2 miles on the odometer when they pick them up! Many of the new vette owners won't even let the dealer do the PDI, they're afraid that the mechanic or porter will scratch the paint or joy ride it.

but most normal people realize that the dealer needs to inspect the vehicle and make sure its in proper working order prior to delivery. A few miles descrepency between the paperwork (what the car had on it vs, what the odo doc says) shouldn't matter.

However, if it was much more than a few miles (like 50 or 100) I would make the dealer put the updated mileage on all of the related paperwork. Especially if its a lease or balloon payment. No sense in paying 18 cents a mile for each time they moved the car on the lot or used it in a test drive.
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Old Jan 8, 2008 | 02:23 PM
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yea i wouldnt sweat it, its just a few miles, unless there was damage done to the vehicle in those few miles i wouldnt even bother wasting my time going to the dealer.
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Old Jan 8, 2008 | 03:49 PM
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Originally Posted by netcruizer99
if you think that 7 to 15 miles might be a lot, hop over to the Corvette forum, those guys go crazy if they have any more than 1 or 2 miles on the odometer when they pick them up! Many of the new vette owners won't even let the dealer do the PDI, they're afraid that the mechanic or porter will scratch the paint or joy ride it.
Lol if you ever been to Bowling Green and watched them build the Vette you would laugh too. The last stage of the build is pulling the car up on a dyno and they run the **** out of it (within acceptable measures of course)

As for the mileage take a min and think about where your car has been.

#1. Its been built and pulled off the assembly line into a holding lot.
#2. Its driven off the assembly lot onto a hauler or train.
#3. Its driven off the hauler/train onto a ship.
#4. Its driven off the ship into another holding lot.
#5. Its driven from the holding lot onto another hauler for dealer delivery.
#6. Its driven off the hauler onto the dealers lot.
#7. Its driven from the lot into service for prep (removal of plastic/placement of star if needed).
#8. This is a variable depending on how long the car has been on the lot (test drives)
#9. When purchased its then given the customer prep.
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Old Jan 8, 2008 | 04:06 PM
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Originally Posted by chilledbenz
Lol if you ever been to Bowling Green and watched them build the Vette you would laugh too. The last stage of the build is pulling the car up on a dyno and they run the **** out of it (within acceptable measures of course)

As for the mileage take a min and think about where your car has been.

#1. Its been built and pulled off the assembly line into a holding lot.
#2. Its driven off the assembly lot onto a hauler or train.
#3. Its driven off the hauler/train onto a ship.
#4. Its driven off the ship into another holding lot.
#5. Its driven from the holding lot onto another hauler for dealer delivery.
#6. Its driven off the hauler onto the dealers lot.
#7. Its driven from the lot into service for prep (removal of plastic/placement of star if needed).
#8. This is a variable depending on how long the car has been on the lot (test drives)
#9. When purchased its then given the customer prep.
Exactly. It's been molested by a lot of people before you get it; so don't sweat a couple of miles. I've even seen my car at the fast food drive through with a couple of techs in it at lunch. Now that I was not pleased with. That few miles was probably just PDI at the dealer and getting you a tank of gas. I doubt anybody would only take a 5mi test drive.

The Vette story cracks me up ... like the dealers don't ever see any Vettes ever and they'd be so excited about joy riding in such rare car?!? I'm sure they've got 5 or 6 on the lot they could pick from, and probably a couple on the used lot they could abuse anytime they wanted. Isn't the small block v8 damn near bullet proof anyway?
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Old Jan 8, 2008 | 08:06 PM
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Originally Posted by oblu
...I've even seen my car at the fast food drive through with a couple of techs in it at lunch. Now that I was not pleased with.
Which dealer did you take it for servicing? Phil Smart? Barrier? Larson?

I was lucky to pick up my car the same day it arrived at the dealership. No joy rides for anyone. Some couple tried to get a salesrep to show them our car, but I had the keys so I did a "blip-blip." Too Bad, suckas!

I had 10miles on the odo at pickup.

Last edited by Rick Hunter; Jan 8, 2008 at 08:08 PM.
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Old Jan 8, 2008 | 08:38 PM
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My car had 35 Kms on the odo when I picked my car up.
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Old Jan 8, 2008 | 08:57 PM
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I had 6.5 on mine, but an exact same car right next to mine when a lady was picking it up at the same time had 22 on it! I guess the techs picked her car for their drive thru lunch....
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Old Jan 8, 2008 | 09:53 PM
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Which dealer did you take it for servicing? Phil Smart? Barrier? Larson?
BMW of Bellevue; it was my e46 convertible. I was going to someplace else for lunch in Redmond and saw it in the Arby's drive thru. Hard to miss it, since it was lowered with aftermarket 19s.

I wasn't that pissed about it until I was joking with the service advisor about it that night when I picked up the car, and I said something to the effect of, they better not have curbed my wheels ... he got all defensive and said they wouldn't be responsible for my wheels because they have to 'road test' it.

I totally don't miss BMW of Bellevue service. 4wks to get an appt, car never fixed on time, or correctly the first time. It's always, wait for 4wks, bring it in, they confirm that it's broken and then you wait another 4wks for parts so you can bring it in again; and then they screw up the repair, break something else and it starts all over again.

Can't tell that I get worked up about them huh?

Barrier Merc treats you like a king compared to BMW. I love going in there.
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Old Jan 8, 2008 | 09:59 PM
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Originally Posted by chilledbenz
Lol if you ever been to Bowling Green and watched them build the Vette you would laugh too. The last stage of the build is pulling the car up on a dyno and they run the **** out of it (within acceptable measures of course)

As for the mileage take a min and think about where your car has been.

#1. Its been built and pulled off the assembly line into a holding lot.
#2. Its driven off the assembly lot onto a hauler or train.
#3. Its driven off the hauler/train onto a ship.
#4. Its driven off the ship into another holding lot.
#5. Its driven from the holding lot onto another hauler for dealer delivery.
#6. Its driven off the hauler onto the dealers lot.
#7. Its driven from the lot into service for prep (removal of plastic/placement of star if needed).
#8. This is a variable depending on how long the car has been on the lot (test drives)
#9. When purchased its then given the customer prep.

Also to add to that list, our dealership has a seperate holding lot in which cars get shipped to, in which we then pick them up from there, drive to the shop, perform the pdi, then lastly test drive it. Not to mention the salesman will often fill up the tank before the customer gets it. As for the test drives thing, im not sure how all dealers work, but ours has a designated car for demo purposes.
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Old Jan 8, 2008 | 11:36 PM
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Originally Posted by SLR199
As for the test drives thing, im not sure how all dealers work, but ours has a designated car for demo purposes.
Thats true with most dealerships, if not all...but if I'm seriously interested in buying a certain car, I want to drive that exact car and not a demo unit, just in case there are any gremlins in it that I could detect from the test drive (doubtful but its piece of mind) so others may be doing the same thing.
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Old Jan 9, 2008 | 01:45 AM
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Originally Posted by oblu
BMW of Bellevue; it was my e46 convertible. I was going to someplace else for lunch in Redmond and saw it in the Arby's drive thru. Hard to miss it, since it was lowered with aftermarket 19s.

I wasn't that pissed about it until I was joking with the service advisor about it that night when I picked up the car, and I said something to the effect of, they better not have curbed my wheels ... he got all defensive and said they wouldn't be responsible for my wheels because they have to 'road test' it.

I totally don't miss BMW of Bellevue service. 4wks to get an appt, car never fixed on time, or correctly the first time. It's always, wait for 4wks, bring it in, they confirm that it's broken and then you wait another 4wks for parts so you can bring it in again; and then they screw up the repair, break something else and it starts all over again.

Can't tell that I get worked up about them huh?

Barrier Merc treats you like a king compared to BMW. I love going in there.
Cool... I know where NOT to take my Bimmer, and where TO take my Merc now. Thanks!
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Old Jan 11, 2008 | 03:14 PM
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[QUOTE=chilledbenz;2587643]Lol if you ever been to Bowling Green and watched them build the Vette you would laugh too. The last stage of the build is pulling the car up on a dyno and they run the **** out of it (within acceptable measures of course)QUOTE]

I watched a GTR clip on Youtube. They test each new GTR on a racetrack and then dyno them.

Mine had 16 miles on it when I picked it up and the paperwork indicated the same.
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Old Jan 11, 2008 | 03:17 PM
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A lot of car companies do things similar to the Vette. Maybach test their cars on a track loop and Ferrari actually drive their cars around the country side of the city in which they are built before they are allowed to be shipped to customers.
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Old Jan 11, 2008 | 04:56 PM
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Mine had about 50 on mine!! Guess someone was taking it for a spin before they gave it to me. :\
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Old Jan 12, 2008 | 03:43 AM
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I had just over 60. Obviously went on some test drives I would think.
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Old Jan 12, 2008 | 05:41 AM
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Mine had 22 or 23km upon delivery. Not sure what the paperwork said (where do you even check that?), but yeah, I got a full tank out of the deal. Meh, if the techs want to beat a car at the dealer, they'd probably pick a higher-end model like a 63AMG.

If you've ever been to a car factory, you'll realize that the trains are not always that close to the end of the assembly line. And yes, most dealers do a "final test" as part of PDI. They'd probably be more worried about the # people complaining if their brand new car with 1-2km on it had a cracked centre console or stuttery transmission.
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Old Jan 12, 2008 | 06:36 AM
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one of the service guy told me if the new car is under xx km, once the battery is disconnect and re-connect it will reset the xx km back to zero. I am not sure if this is true ?!?!?
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Old Jan 12, 2008 | 06:47 AM
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mine had 14 miles on it!!!
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Old Jan 12, 2008 | 07:46 AM
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Originally Posted by milsons200
one of the service guy told me if the new car is under xx km, once the battery is disconnect and re-connect it will reset the xx km back to zero. I am not sure if this is true ?!?!?
That I would be very surprised. My understanding is that even MB (at the dealership level) cannot decrease the km on a car.

With that said, it'd be pretty damn cool to get a car with 0 km on it.

The other option is to drive over 1000000km and let it roll back to 0 Ah, memories of my 1st car, that only had a 5-digit odometer...
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Old Jan 12, 2008 | 08:37 AM
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Honey's car had 15 miles on it. I think my CLK had about 12 miles on it when I picked her up.

You guys with 50 and 60 miles on the car....was the car ordered or did you pick it up off the lot. If it was just off the lot then it was probably test driven. If it was aa ordered car like ours then it shouldn't have that many miles on it.
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Old Jan 12, 2008 | 09:46 AM
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Mine had 3.5 km on it when I picked up. The car literally rolled off the delivery truck and into my hands.

My paperwork said something like 13km... I think it's standard documentation which covers the dealer for having to move the cars around.

I was under the impression that the odometer starts off in negative number, and each car goes on a treadmill (dyno'd?) as the last step before it leaves the factory. Or is that just BMW?
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Old Jan 12, 2008 | 03:25 PM
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Originally Posted by red309
I recently went to the dealer to check out my car that arrived. The odometer reading on the paper works indicated 7 miles but the actual reading in my car read 13. Is it possible they used my car for test drives while they waited for me to pick it up? I'm a bit annoyed by this and was wondering if I should complain about it when I go pick up my car.
no biggy
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Old Jan 13, 2008 | 02:46 AM
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Wow. You guys got really low mileage. My 61 sounds really bad now!!!

I wonder what they were doing in it? I was only in it, for about 5 of those miles.
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