problems at 7k
Thread Starter
Junior Member
Joined: Sep 2007
Posts: 42
Likes: 5
From: NJ
2015 C300, 2008 C300(sold)
problems at 7k
After 4 months and 7k miles my c300 breaks down 100 miles from home with smoke pouring from the engine bay and the head/tail lights flickering so it gets towed to the nearest dealer. I go there the next day to pick up a loaner so I could get back home and to work... and was denied and told I'd have to pay. What kind of warranty is this? Luckily I had someone in the area to pick me up and let me stay at their house but I'm stranded 100 miles from home. The few times my Audi broke down I got a free loaner without questions. How much is it really costing MB to give me a loaner for a few days until it's fixed, especially after paying 40k for the car to begin with? I've never owned a Mercedes in the past, so is this normal practice after a breakdown? Can I get a rental car and hotel and submit the bill to MBUSA?
Super Member
Joined: Nov 2007
Posts: 923
Likes: 1
From: North Jerzeee
Lexus IS 350 F Sport
Oh geez of all times when they should offer you a loaner is this time ...breaking down that far from home and they dont give you a loaner 
pleasseee im from jersey as well and i would love to know which dealer this is so i can avoid them like the Black Plauge !!
pleasseee im from jersey as well and i would love to know which dealer this is so i can avoid them like the Black Plauge !!
Trending Topics
Member
Joined: Jan 2008
Posts: 149
Likes: 0
From: New York
'08C300 White w P2,MM,Pano
MB World Stories
The Best of Mercedes & AMG
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)
Verdad Gallardo
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun
Verdad Gallardo
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Verdad Gallardo
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
Out Of Control!!
Joined: Sep 2005
Posts: 18,414
Likes: 6
From: West Michigan
2007 E63
Out Of Control!!
Joined: Sep 2005
Posts: 18,414
Likes: 6
From: West Michigan
2007 E63
Instead I get a ride to wherever I want within reasonable distance in a VW Passat...
Member
Joined: Oct 2007
Posts: 219
Likes: 1
From: NYC
2016 C400 4Matic
After 4 months and 7k miles my c300 breaks down 100 miles from home with smoke pouring from the engine bay and the head/tail lights flickering so it gets towed to the nearest dealer. I go there the next day to pick up a loaner so I could get back home and to work... and was denied and told I'd have to pay. What kind of warranty is this? Luckily I had someone in the area to pick me up and let me stay at their house but I'm stranded 100 miles from home. The few times my Audi broke down I got a free loaner without questions. How much is it really costing MB to give me a loaner for a few days until it's fixed, especially after paying 40k for the car to begin with? I've never owned a Mercedes in the past, so is this normal practice after a breakdown? Can I get a rental car and hotel and submit the bill to MBUSA?
Out Of Control!!
Joined: Sep 2005
Posts: 18,414
Likes: 6
From: West Michigan
2007 E63
MBWorld Fanatic!
Joined: Oct 2007
Posts: 1,828
Likes: 1
From: United States
2008 R350 & 2008 C300
In the rare event that a breakdown caused by a warranty-covered condition occurs more than 100 miles from your home, take comfort. If the breakdown leaves your Mercedes-Benz inoperable or unsafe to drive and requires overnight repairs at an authorized MB Retail Center, we'll reimburse you up to $300 per day (for up to three days) for documented expenses*.
* Eligible expenses include meals, lodging and substitute transportation while your Mercedes-Benz is being repaired.
http://www.mbusa.com/care/client-car...nterruption.do
Being 100 miles from home you qualify for everything listed above, I have taken them up on this once in a 2002 C class and had no problems with it, just call benz. 1-800-FOR-MERCEDES (1-800-367-6372)
* Eligible expenses include meals, lodging and substitute transportation while your Mercedes-Benz is being repaired.
http://www.mbusa.com/care/client-car...nterruption.do
Being 100 miles from home you qualify for everything listed above, I have taken them up on this once in a 2002 C class and had no problems with it, just call benz. 1-800-FOR-MERCEDES (1-800-367-6372)
Thread Starter
Junior Member
Joined: Sep 2007
Posts: 42
Likes: 5
From: NJ
2015 C300, 2008 C300(sold)
I forgot to mention the service center is closed weekends so I'm calling tomorrow to find out what's wrong. I could smell something burning under the hood and wires had to be crossed because the head and taillights wouldn't shut off unless I opened and closed the door. My Audi had one problem after another so if this is going to be the case with the Benz I'm getting rid of it, I can't afford a rental car everytime something happens. At least with the Audi they gave me a loaner each time.
Member
Joined: Feb 2008
Posts: 148
Likes: 0
From: yorba linda, orange county california
2008 C-300/ 19' maya MRS black wheels H@R Springs//powerchipped//Brabus Trunk spoiler//HID Fogs//
wow!!!
i live in orange county and when i get my oil changed at mercedes and i have class in an hour they give me a loaner, and im only 19!!!! the sevice department and people at mercedes of anaheim hills and even fletcher jones mercedes are great! sorry to say you just kinda have a ****ty service center and dealership, i would for shure send a bill to those f***ers cuz thats not even cool, dont pay for anything cuz it should all be under warranty!!!!!!
