Renntech is finally making parts for w204s!
07-23-2008, 11:14 PM
#26
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speaking of warranty issue.. AZN, you are right about something. My dealer pulled that on me the other day. Since I have the car lowered and put on 19" rims, they are blaming any shock/spring/wheel issue on aftermarket parts. 1st, i had some aligment problem and they said they won't cover it now since the springs are aftermarket and was possibly caused by it. So i told the service advisor that I actually reported the problem before I put on the spring and wheels. so he had no choice but to fix it for me. Then a week later, i heard some funny noise coming from the bottom of the car whenever I drive slowly on uneven pavement. I once again took it in to the dealer. They took the car and made me waited 2 hours. When the car was ready, they told me no charge because they didn't do anything, NOTHING!!!!! the statement on the work paper says "confirm noise coming from the rear of the car as customer complained, next step- to take off springs and shocks to do further diagnosis (not covered by ext warranty)" So, they made me waited 2 hours for them to drive the car for 5 minutes to hear the noise. And once again without even doing any further investigation to find out what the real problem is, they blamed it on the aftermarket springs and wheels. So the next day, i took it to the place the installed the springs for me. Guess what! it took them 10 minutes to find out what the problem is. They found a little rock got stuck in the groove somewhere which cause the noise. It was not even related to the shock, the spring, the wheels or anything!! i was so pissed that i actually called my service advisor and bxtched at him for 10 minutes. anyway, that's my story.... be careful when installing aftermarket part.
07-24-2008, 04:10 AM
#27
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2008 Arctic White C300 Sport 6M
speaking of warranty issue.. AZN, you are right about something. My dealer pulled that on me the other day. Since I have the car lowered and put on 19" rims, they are blaming any shock/spring/wheel issue on aftermarket parts. 1st, i had some aligment problem and they said they won't cover it now since the springs are aftermarket and was possibly caused by it. So i told the service advisor that I actually reported the problem before I put on the spring and wheels. so he had no choice but to fix it for me. Then a week later, i heard some funny noise coming from the bottom of the car whenever I drive slowly on uneven pavement. I once again took it in to the dealer. They took the car and made me waited 2 hours. When the car was ready, they told me no charge because they didn't do anything, NOTHING!!!!! the statement on the work paper says "confirm noise coming from the rear of the car as customer complained, next step- to take off springs and shocks to do further diagnosis (not covered by ext warranty)" So, they made me waited 2 hours for them to drive the car for 5 minutes to hear the noise. And once again without even doing any further investigation to find out what the real problem is, they blamed it on the aftermarket springs and wheels. So the next day, i took it to the place the installed the springs for me. Guess what! it took them 10 minutes to find out what the problem is. They found a little rock got stuck in the groove somewhere which cause the noise. It was not even related to the shock, the spring, the wheels or anything!! i was so pissed that i actually called my service advisor and bxtched at him for 10 minutes. anyway, that's my story.... be careful when installing aftermarket part.
I guess I'm not the only one with an arsemunch dealer. They're everywhere! Sorry to hear that.
08-04-2008, 02:21 PM
#28
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2014 Ghibli S Q4 & 2008 C350
Is the group buy local? I would think about getting in if I can mail them my ECU. I'm still debating which tune to go with, but it would be tough to beat $450....
08-04-2008, 02:25 PM
#29
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I am not sure if i want to take the chance.
08-04-2008, 02:27 PM
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2014 Ghibli S Q4 & 2008 C350
08-04-2008, 04:15 PM
#31
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15 Mercedes C400, 12 Mercedes C250 coupe
u should be somewhat aware and prepared for a dealer to not encourage aftermarket parts.
I use to work help desk back in college and there was a standard laptop and i use to get the question "why can't i just buy my own".
Well supporting every vendor, would be just impossible, costly and time consuming. this is similar with the dealer, it gives them additional variables, sure it was just a rock, but theres an argument that it COULD have been the aftermarket parts which they just don't support. We just have to take that risk when we mod.
just my $0.2 but glad to hear it wasnt anything major.
I use to work help desk back in college and there was a standard laptop and i use to get the question "why can't i just buy my own".
Well supporting every vendor, would be just impossible, costly and time consuming. this is similar with the dealer, it gives them additional variables, sure it was just a rock, but theres an argument that it COULD have been the aftermarket parts which they just don't support. We just have to take that risk when we mod.
just my $0.2 but glad to hear it wasnt anything major.
08-04-2008, 05:02 PM
#32
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'08 C350 Sport
