junkfoodz

I finally took my car in to the WA Mercedes Fife Dealership after researching about the IPOD amplifier...i prepared myself so that I wouldn't take the word "NO" it not a warranty item from the service rep.

I went in there after calling MBUSA...customer service says that it depends on the dealership if they will warranty it or not. I was very skeptical at first....cuz i originally purchased my car from Cali and moved to WA....i didn't think the Fife dealership in WA would warranty it and do it for free since i didn't purchase my car from them.

I went in, explained to them that the IPOD sound quality was poor, I also told them that I call MBUSA and they said to me that there was a Mercedes Service Bulletin about this...customer service look it up, saw the service bulletin...said NP, we'll take care of it NO CHARGE...(I was like HAHAHA i did it!!!)

I just picked up the car today...IPOD Amp installed and the sound quality is awesome!!!

I'm a happy camper...wish all of you luck on this one!!!

theinmoe

That's good news. Did they show anything about service techinical bulletin in your service report? My dealer did not do that for me when I went in for 3K first check up. They said I did not bring my Ipod to check. Did you bring your Ipod to service? I also gave them the Ipod amp p/n 204 870 39 94. I want to try again with the info from you.
Thanks.

junkfoodz

yeah it showed up...customer rep printed it and gave it to the tech...luckily they had the part instock....i didn't bring my IPOD in, but tested with it later....and it worked perfectly.

You should bring it in and demonstrate it...but i guess after reading the bulletin, the problem (poor quality sound related to the volume) i had described was exaclty in the bulletin...they just installed it under warranty.

Here's the Bulletin: B-P-82.85/597
Part installed: 204-870-39-94

Hopes this help.

micropower99

Ah shi*t I had to pay for mine. $50 for the part $150 for installation

Rygar71

Where can I find the bulletin: B-P-82.85/597?

Stick Girl

Take your receipts and the bulletin to the dealership or contact MB directly. I had a similar situation with my last car (Chrysler Pacifica). I paid for a repair that later became a recall/tech bulletin. Chrysler notified me and I submitted my receipts and they sent mea check for the full amount within a few weeks.

trial0r

is this just for the ipod integration or do they fix the low volume on the aux jack as well?

dalazernet

Just checking -- this is still non-MM package vehicles with ipod right? My volume is slightly lower and I would like a boost in it too, but it apparently isn't "as" low as others...

micropower99

Thanks for the tip, I'll give it a try and see what they say.

jorantes

Will this be a problem on the 2009's or was this problem resolved before production started?

I have an '09 on order... Just wanted to know if there might be any problems I should watch out for, or if it should already be fixed on the '09's

maninblack

i dont understand why would the repair not cover under the factory warrenty to begine with . if the part is defective , with or without tsb , it should be covered ?

junkfoodz

the service rep pull it up from their PC....all i did is mentioned it.

junkfoodz

The part is not defective, it plays just fine...just that the volume is lower then when playing from DVD/drives/AM-FM...etc...like i said...some dealers warranty it some don't....as you can see, some of us already had to paid for the IPOD Amp...you can search it thru other post....

peet

Would a kind person please post the text/scan of the TSB itself?

TIA!

junkfoodz

Yeah, good luck with it, hope you get the money back....you can do another mod....keep on keep on....

Egonvdv

so basically the sound without the amp is just as good as with?
my ipod output is slightly lower than the radio.
it doesn't bother me, but if the amp improves the actual sound of the ipod...

micropower99

Thanks

Egonvdv

still interested to have some feedback on above.

sound in my car is good, but can not play some songs/album REALLY loud.
(unlike radio & cd)

This is mentioned in the mercedes ipod manual as being normal,
but it's a bit annoying nontheless....

pfletch

I think that is as good as it's going to get. I had the Ipod intergration installed as part of my purchase(it wasn't on the car I purchased) and I thought I needed them to install the amp because I can't get it to really "bump" like when I play cd's. When I reviewd the work ticket for the installation it shows the amp part# as being part of the installation. It is loud enough really, just not loud enough to upset my neghbours when I feel the need.

theinmoe

How many people has been sucessful with Ipod Amp installed under warrenty, does this apply only to non MM or both.

w204_c300

just got mine installed monday under warranty

killacam7479

I have a 2009 C300 I just bought, do I already have this amp installed? Is there any way to tell if I do or not?

phranksmbz

+1 anyone know?

Star & Laurel

The service bulletin is only recommending the IPod Amplifier for vehicles with Audio 20 (Basic radio) If you have MultiMedia radio then the amplifier is not recommended.

phranksmbz

well i got the mm pkge and i turned the vol. up all the way on my settings for my nano but when i play a song on it and hit the radio button, the raido is much much louder?

Whats going on?