REAR BRAKE DUST NO MORE!
05-27-2009, 10:58 AM
#101
Member
Hey Guy's
FYI
Yesterday i got a Call from the service manager of the MB of cutler bay that he got the approval from the MB field rep to go ahead an change my rear pads....
and the reason for this happening was because I called MB customer service about 10 times complaining about the rear brake dust so all you guy's with 2009 don't give up and keep complaining to MB...
FYI
Yesterday i got a Call from the service manager of the MB of cutler bay that he got the approval from the MB field rep to go ahead an change my rear pads....
and the reason for this happening was because I called MB customer service about 10 times complaining about the rear brake dust so all you guy's with 2009 don't give up and keep complaining to MB...
06-01-2009, 09:44 PM
#102
Newbie
Join Date: Apr 2008
Location: Scottsdale, AZ
Posts: 14
Likes: 0
Received 0 Likes
on
0 Posts
'08 C350 Sport; '08 Infiniti G37S
I just brought my C350 in for its Service A and got them replaced. The dealer was very good about it. I have very low miles but was over the year date by two weeks and they still replaced them. Hopefully I'll see a difference - I was cleaning the wheels at least once a week.
06-19-2009, 11:10 PM
#103
MBWorld Fanatic!
Join Date: Feb 2004
Location: SEATTLE WASHINGTON USA
Posts: 3,986
Likes: 0
Received 6 Likes
on
6 Posts
'08 C300 Lux Barolo Red Beige Leather P2 MM 18" wheels '84 944
Wheel schmutz
I just brought my C350 in for its Service A and got them replaced. The dealer was very good about it. I have very low miles but was over the year date by two weeks and they still replaced them. Hopefully I'll see a difference - I was cleaning the wheels at least once a week.
It's the production date that they look at. Mine was made before the cutoff date when they changed pad material.
I also got the torque arm bushings changed. I asked so they did it.
06-20-2009, 03:41 AM
#104
MBWorld Fanatic!
06-20-2009, 04:22 PM
#105
MBWorld Fanatic!
Join Date: Feb 2004
Location: SEATTLE WASHINGTON USA
Posts: 3,986
Likes: 0
Received 6 Likes
on
6 Posts
'08 C300 Lux Barolo Red Beige Leather P2 MM 18" wheels '84 944
Torque arm bushing
"Client states when turning full lock right or left, there is a knocking noise in the front end. Excessive travel of torsion hydro bearing. Test drove vehicle and confirmed complaint. Found DTB P-B-33.152B. R&R all bottom engine compartment panels and sway bar. Replaced bearing on both torque struts. Confirmed correction."
A lot of this is standard terminology to insure warranty approval by MBUSA. I doubt that the tech heard anything at all but made the change on my say-so plus it gave him work yesterday. He also changed my rear brake pads under P-B-42.10/100B. Part number 005-420-42-20.
He also installed my new outside mirrors and investigated a rattle in the LF door when the glass is down and ordered a part.
All in all, a good day's work and I am very pleased. The service survey will reflect that.
06-20-2009, 04:33 PM
#106
06-22-2009, 03:11 PM
#107
Junior Member
Join Date: Jul 2006
Location: Lynnwood,WA
Posts: 48
Received 0 Likes
on
0 Posts
2016 AMG GT S, 2015 GL550 & 2013 ML550
I don't know where the year limit comes from. Mine were changed just today and I've had the car since 10/07.
It's the production date that they look at. Mine was made before the cutoff date when they changed pad material.
I also got the torque arm bushings changed. I asked so they did it.
It's the production date that they look at. Mine was made before the cutoff date when they changed pad material.
I also got the torque arm bushings changed. I asked so they did it.
Could you please tell me what dealership you had your pad changed? and who is your service advisor? I called Larson MB in fife, but they refused to do it under warranty because my car is over 1 year old. Thanks a lot.
06-25-2009, 11:19 PM
#108
Junior Member
Join Date: Jul 2006
Location: Lynnwood,WA
Posts: 48
Received 0 Likes
on
0 Posts
2016 AMG GT S, 2015 GL550 & 2013 ML550
Finally, I had it fixed today. The dealership did it under warranty because I called MBUSA. Thanks you guys for the information.
06-25-2009, 11:25 PM
#109
Senior Member
Join Date: Sep 2007
Location: Woodstock, GA. USA
Posts: 316
Likes: 0
Received 0 Likes
on
0 Posts
w204-C300
06-26-2009, 12:20 AM
#111
Senior Member
Join Date: Sep 2007
Location: Woodstock, GA. USA
Posts: 316
Likes: 0
Received 0 Likes
on
0 Posts
w204-C300
Thanks
06-26-2009, 12:18 PM
#112
Junior Member
Join Date: Jun 2008
Posts: 40
Likes: 0
Received 0 Likes
on
0 Posts
E46 M3
Had the pad replaced last weekend, 3 days after 1 year mark. SA said he would do the pad in good faith since I called MBUSA but would not replace my jumping wipers. You may also want to try a different dealer.
06-26-2009, 01:26 PM
#113
Member
Join Date: Dec 2008
Location: PR
Posts: 110
Likes: 0
Received 0 Likes
on
0 Posts
C350 2008
This is a known problem that has been discussed on this forum before. The indication is when backing with the front wheels full left or full right, a one-time "crack" is heard from the front suspension. Here is a quote from my work order:
"Client states when turning full lock right or left, there is a knocking noise in the front end. Excessive travel of torsion hydro bearing. Test drove vehicle and confirmed complaint. Found DTB P-B-33.152B. R&R all bottom engine compartment panels and sway bar. Replaced bearing on both torque struts. Confirmed correction."
A lot of this is standard terminology to insure warranty approval by MBUSA. I doubt that the tech heard anything at all but made the change on my say-so plus it gave him work yesterday. He also changed my rear brake pads under P-B-42.10/100B. Part number 005-420-42-20.
He also installed my new outside mirrors and investigated a rattle in the LF door when the glass is down and ordered a part.
All in all, a good day's work and I am very pleased. The service survey will reflect that.
"Client states when turning full lock right or left, there is a knocking noise in the front end. Excessive travel of torsion hydro bearing. Test drove vehicle and confirmed complaint. Found DTB P-B-33.152B. R&R all bottom engine compartment panels and sway bar. Replaced bearing on both torque struts. Confirmed correction."
A lot of this is standard terminology to insure warranty approval by MBUSA. I doubt that the tech heard anything at all but made the change on my say-so plus it gave him work yesterday. He also changed my rear brake pads under P-B-42.10/100B. Part number 005-420-42-20.
He also installed my new outside mirrors and investigated a rattle in the LF door when the glass is down and ordered a part.
All in all, a good day's work and I am very pleased. The service survey will reflect that.
In summary, if I change the rear pads with the p/n: 005-420-42-20. I want not go to dealer, the price is only $51 for the pads and is very easy to replace.
06-28-2009, 12:02 AM
#115
Almost a Member!
Join Date: Apr 2008
Location: Richmond BC Canada
Posts: 41
Likes: 0
Received 0 Likes
on
0 Posts
C350 Sport
I just finished the Service A today.
I mentioned that the breaks were squeaking and that i was not impressed with the dust. i believe the squeaking was what got it done. I returned to the dealer and front and rear pads had been changed. I will be washing the car tomorrow and will report back if the squeaking is still an issue. The work order had "replaced pads with updated parts".
I mentioned that the breaks were squeaking and that i was not impressed with the dust. i believe the squeaking was what got it done. I returned to the dealer and front and rear pads had been changed. I will be washing the car tomorrow and will report back if the squeaking is still an issue. The work order had "replaced pads with updated parts".
06-28-2009, 01:41 AM
#116
MBWorld Fanatic!
Join Date: Jun 2008
Location: San Francisco, CA
Posts: 2,073
Likes: 0
Received 85 Likes
on
69 Posts
2017 E300
forgive me if this has been posted, but what is the cutoff for the production month/year for the brake pads.
I know i probably dont meet it, because my 09 as absolutely 0 brake dust front and rear. but just curious anyways
I know i probably dont meet it, because my 09 as absolutely 0 brake dust front and rear. but just curious anyways
06-29-2009, 07:45 PM
#117
Senior Member
DTB details
SUBJECT:
Model 204.054/056/081, Up to 06/2008 Series Production
Brake Squeal and/or Excessive Brake Dust From Rear Axle
If you receive customer reports in the above model vehicles of brake squeal and or excessive brake dust from the rear axle, replace the rear brake pads with revised parts. Refer to WIS document AR42.10-P-0250CW.
Only first 12 months or 12000 miles will be covered.
Originally Posted by 6spdmanual
Model 204.054/056/081, Up to 06/2008 Series Production
Brake Squeal and/or Excessive Brake Dust From Rear Axle
If you receive customer reports in the above model vehicles of brake squeal and or excessive brake dust from the rear axle, replace the rear brake pads with revised parts. Refer to WIS document AR42.10-P-0250CW.
Only first 12 months or 12000 miles will be covered.
Originally Posted by 6spdmanual
Luis
06-30-2009, 11:20 AM
#118
Senior Member
Join Date: Jun 2009
Location: Inland Empire, CA
Posts: 396
Likes: 0
Received 0 Likes
on
0 Posts
C300, 330i, MDX
Dropped the car off this morning at the stealership. SA was non-chalant even when I showed him the TSB. Then, he called me an hour later and told me that they will replace the pads. We''ll see what happens when I pick it up later...
07-05-2009, 12:24 PM
#120
Member
Join Date: Nov 2006
Location: MIRAMAR,florida
Posts: 204
Likes: 0
Received 0 Likes
on
0 Posts
I have the 2008 C 350 sport. Irridium Silver Metalic,Multimedia Package,iPod,18" AMG wheels
I can not belive it, the problem has been cured. I finally got my dealer to do the "top secret updated brake pad" change. The brake dust coating the rear wheels is about 90% better. No idea why this info is so hard to come by, and why it is even harder to get the service department to fess up about the problem and what the fix is. As we know there, is a TSB on this issue, do not give up! get them to change out the pads if you have a "C Class" with the problem.
07-05-2009, 07:19 PM
#121
Almost a Member!
Join Date: Apr 2008
Location: Richmond BC Canada
Posts: 41
Likes: 0
Received 0 Likes
on
0 Posts
C350 Sport
It has been just over a week and approximately 700 Km. Rear dust is minimal, this is a big improvement over the previous pads. Dust on the from seems less too, but it is probably my imagination..
07-07-2009, 01:01 AM
#124
Member
Join Date: Jul 2008
Location: Jerzee
Posts: 124
Likes: 0
Received 0 Likes
on
0 Posts
C350
07-07-2009, 01:04 AM
#125
Member
Join Date: Jul 2008
Location: Jerzee
Posts: 124
Likes: 0
Received 0 Likes
on
0 Posts
C350
Yes, we all suffer from the placebo effect sometimes. I actually thought the same thing when I got my rear pads replaced.
