Service B [ Vancouver ]
#1
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The Service B cost in North Vancouver was approx $700
I also needed the two year brake fluid changed ($160).
I had both fog lights replaced after one burnt out.
Total cost for Service B after 2 years + 27,500 km = $860.00 CAN [ same US$ ]
The service was great for sure. It was seamless. Valet service. I received a B-Class as a loaner for a day and I have to honestly say it's the worst mercedes I've ever driven. What were they thinking!
Happy to have my C350 back. It's operating better than day 1.
I also needed the two year brake fluid changed ($160).
I had both fog lights replaced after one burnt out.
Total cost for Service B after 2 years + 27,500 km = $860.00 CAN [ same US$ ]
The service was great for sure. It was seamless. Valet service. I received a B-Class as a loaner for a day and I have to honestly say it's the worst mercedes I've ever driven. What were they thinking!
Happy to have my C350 back. It's operating better than day 1.
#2
Super Member
Did they give you a check off list / actual of all the stuff the manual says should be done? Did they actually lube door hinges etc. Just curious...
#3
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2011 E350 4 Matic
The Service B cost in North Vancouver was approx $700
I also needed the two year brake fluid changed ($160).
I had both fog lights replaced after one burnt out.
Total cost for Service B after 2 years + 27,500 km = $860.00 CAN [ same US$ ]
The service was great for sure. It was seamless. Valet service. I received a B-Class as a loaner for a day and I have to honestly say it's the worst mercedes I've ever driven. What were they thinking!
Happy to have my C350 back. It's operating better than day 1.
I also needed the two year brake fluid changed ($160).
I had both fog lights replaced after one burnt out.
Total cost for Service B after 2 years + 27,500 km = $860.00 CAN [ same US$ ]
The service was great for sure. It was seamless. Valet service. I received a B-Class as a loaner for a day and I have to honestly say it's the worst mercedes I've ever driven. What were they thinking!
Happy to have my C350 back. It's operating better than day 1.
Yeah the B class is something else, this time i got the B turbo, which drives alright, drive the B class "manual" and in that mode it isnt too bad but looks like cr*p.
Last edited by 2nice4me; 05-12-2010 at 01:09 AM.
#4
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C350 Sport Saks 5th Avenue Edition; 2008 Tahoe LTZ
Next time, it might be worth it for you to make the drive down to Seattle to Phil Smart Mercedes. I paid less than $500 for my service B and $80 for brake fluid change.
#6
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w204 C300 4matic- Calcite White
whoah! That's was expensive.. I was considering getting A1 at the dealers and they said the price should be all the same across the four dealers but when I called they were all different. Boundary MB seems to be the cheapest one though. Anyways, decided to get the services done at Advanced auto instead for half the price quoted by the dealer HAH!
Yes, B class is a stupid car.. I had it for a few days as a curtesy car and after the rainfall, opened the sunroof (more like folded), all the rain flew into the car, yuck! Don't want to drive it again...
Yes, B class is a stupid car.. I had it for a few days as a curtesy car and after the rainfall, opened the sunroof (more like folded), all the rain flew into the car, yuck! Don't want to drive it again...
#7
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2011 E350 4 Matic
If the half price is for oil change, brake fluid and cabin filter then that sounds fine but i rather pay a bit more knowing that everything was done correctly (at least I would expect that)
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#8
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w204 C300 4matic- Calcite White
I don't think they have the diagnostic tools etc. I'm just getting oil change done there instead of doing the full service a because there isn't much to be done other than the oil change. However service b is more in depth so I would do it at the dealer as well.
#9
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2010 C300 4matic Special Edition
#10
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w204 C300 4matic- Calcite White
They are located in Richmond, I don't really have anyone as my oil change is not until next Friday-but the place was recommended by someone on this forum.
#11
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MB C230 4Matic
how much is service A in bc
im in kamloops here service A is 250
dont know if it is cheaper in van, if it is ill just come down to do it, i pretty much come down every other week anyway
im in kamloops here service A is 250
dont know if it is cheaper in van, if it is ill just come down to do it, i pretty much come down every other week anyway
#12
Service A was about $350 CAN @ Boundary MB.
I'll probably get my next service done in richmond as suggested. Service B was a major one and there were slight issues with the car [ 3rd time I requested the squeeky folding mirrors to be fixed, so they ordered new motors for it after being unsuccessful the last 2 attempts ].
I'll probably get my next service done in richmond as suggested. Service B was a major one and there were slight issues with the car [ 3rd time I requested the squeeky folding mirrors to be fixed, so they ordered new motors for it after being unsuccessful the last 2 attempts ].
#14
To all of you who get the service done in independent shops while still under warranty: Are you daft? MB technicians love to sell work whether it's warranty or not. When they go over the checklists they look for the most common problem points (that's the whole point of a service sheet) and spot the potential trouble before you complain about it. They simply request a shop foreman to approve the additional work (few other brands have shop foremen or shop managers whose job description includes keeping the techs honest) and guess what... you get proper maintenance.
Most Mercedes-Benz dealers are not like your neighborhood Honda dealers where techs are forbidden to up-sell warranty work. Mercedes service managers must hit specific warranty sales targets as well as specific retail (you pay) and internal (new & used vehicle prep) sales targets. So you think you're saving a few bucks? Wait until your car breaks-down after it run out of warranty and you'll regret not having given the dealership the opportunity to keep your car properly maintained. You may also influence a warranty decision when maintenance records are requested (ever experienced flooding due to the independents not knowing which drains to keep absolutely clean?).
MB dealerships are constantly running mystery shoppers in order to ensure the work specified in the service sheets is done as it is supposed to be done, and also to ensure that all work and processes comply with the ISO 9000 standards, which attempts to ensure high quality service and, at the very least, ensures traceability in case something goes wrong (are independent shops regulated like that? I doubt it)
What makes you all think that independent techs will do better than factory trained techs? specially when even they (MB techs) get challenged by all the complexity of these vehicles. Save your money.. maintain it at the dealership.
Last edited by royslate; 09-14-2010 at 03:03 AM. Reason: Added material and corrected typos
#15
Like I always say: Being able to buy a Mercedes-Benz doesn't mean you can afford it.
#16
Seattle service anyone?
Anyone made the trip down to Seattle from Vancouver to save on serving costs? It seems it might be worth while on larger services if you can tie it in with some other business.
#18
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2010 C300
Phoned around a few places to get the prices for service B, and discovered the local dealers do vary in price as opposed to what one of the dealers said where everybody has equal prices. Found a local shop that I've used before (MB EuroMotors) that I've had great experiences with, and they are about half the price of the main dealers. Will be taking my car there for the B service + brake fluid and will report back.
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