Service B sounds like a rip off. Any Help?
10-11-2010, 02:42 PM
#1
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Service B sounds like a rip off. Any Help?
I took my car in for service and he told me it cost around $500. So I said whatever I'll just get it over with. When I spoke to my SA a couple hours later, he told me I had to replace my brakes in the front and back. That included the brake pads, brake rotors, and brake fluid. He quoted me at $1800 for all of that. Seems a bit high to pay that much for brakes. For that price, could I be looking to upgrade the brakes?
Is there another way I can go without paying that much?
I only have 19,110 miles on the car.
Is there another way I can go without paying that much?
I only have 19,110 miles on the car.
10-11-2010, 03:47 PM
#4
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99 W210 E55
I took my car in for service and he told me it cost around $500. So I said whatever I'll just get it over with. When I spoke to my SA a couple hours later, he told me I had to replace my brakes in the front and back. That included the brake pads, brake rotors, and brake fluid. He quoted me at $1800 for all of that. Seems a bit high to pay that much for brakes. For that price, could I be looking to upgrade the brakes?
Is there another way I can go without paying that much?
I only have 19,110 miles on the car.
Is there another way I can go without paying that much?
I only have 19,110 miles on the car.
10-11-2010, 04:01 PM
#5
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'09 C300 4Matic Sport
You only have 19K miles and they're telling you to replace your brake pads AND rotors!? Unless you're a REAL aggressive driver I'd say they are trying to rip you off. Under normal driving conditions there is NO way you need to replace pads AND rotors.
Side question: Does it void the warranty or can you be penalized under your lease if you don't go to a MB dealer to get the service done (e.g. go to jiffy lube for an oil change instead.)
Side question: Does it void the warranty or can you be penalized under your lease if you don't go to a MB dealer to get the service done (e.g. go to jiffy lube for an oil change instead.)
10-11-2010, 04:17 PM
#6
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You only have 19K miles and they're telling you to replace your brake pads AND rotors!? Unless you're a REAL aggressive driver I'd say they are trying to rip you off. Under normal driving conditions there is NO way you need to replace pads AND rotors.
Side question: Does it void the warranty or can you be penalized under your lease if you don't go to a MB dealer to get the service done (e.g. go to jiffy lube for an oil change instead.)
Side question: Does it void the warranty or can you be penalized under your lease if you don't go to a MB dealer to get the service done (e.g. go to jiffy lube for an oil change instead.)
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10-11-2010, 04:53 PM
#9
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they didn't. I had to take the car in for service b. Then my SA called me and told me they have to be changed. I told him not to touch them because I want to see if I can get better brakes for that price or if I can buy the brakes and everything I need and take it to a local mechanic.
10-11-2010, 04:57 PM
#10
Super Member
I have emailed my SA at MB Laguna Niguel several times and I cant even get him or the "Service BDC Supervisor" to quote me on a B3 service. They have made an appointment for me to come in, but ignore my request for quote.
10-11-2010, 05:38 PM
#11
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C
I took my car in for service and he told me it cost around $500. So I said whatever I'll just get it over with. When I spoke to my SA a couple hours later, he told me I had to replace my brakes in the front and back. That included the brake pads, brake rotors, and brake fluid. He quoted me at $1800 for all of that. Seems a bit high to pay that much for brakes. For that price, could I be looking to upgrade the brakes?
Is there another way I can go without paying that much?
I only have 19,110 miles on the car.
Is there another way I can go without paying that much?
I only have 19,110 miles on the car.
10-11-2010, 05:45 PM
#12
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99 W210 E55
tranny service reg 600 bux he got it for me for 299... i caleed every delaer in so cal the lowest i got was 429 in glendale...
10-11-2010, 07:24 PM
#13
MBWorld Fanatic!
SA's make commissions on the services they sell you. I was just told that by a long time Mercedes-Benz/AMG owner. I was pissed that he was paying less than me for the same services. I hate dealerships.
10-11-2010, 07:52 PM
#14
Super Moderator
Full B service including transmission flush & change & brake fluid change out is $580 in SA. Provided own engine oil.
Last edited by Glyn M Ruck; 10-11-2010 at 07:55 PM.
10-11-2010, 08:22 PM
#16
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I hate them too. They always try to find a way to steal money from people. No wonder we have a reminder on the car. It's a reminder to us that they need to take money to look at the car and tell you whats wrong but not fix it.
10-11-2010, 09:18 PM
#17
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2010 W204
RIP OFF!!! This is the moment when I would think of BMW free mainteance. Even people say the cost of the BMW free mainteance has been included in the MSRP, it is still better ( or cheaper) than MB's service. Maybe I would trade in for a M3 or 5 series if i have to face the same situtaion as you in 2 years. I just hate the dealership when they are trying to rip you off like you are all idiots.
10-11-2010, 09:21 PM
#18
Senior Member
Just had service B performed at 45,000 miles (it was a little past due). I had a coupon for $275.00. But I did need the transmission fluid change which was another $300.00.
I still have 50% of my brakes left with 45,000 miles on the car. I was glad to hear that.
I still have 50% of my brakes left with 45,000 miles on the car. I was glad to hear that.
10-12-2010, 12:58 AM
#22
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2018 GLC 300 4Matic
ive come to realize that the services are bull****. i paid $600 for service b in february (dont ask, im an idiot and not doing that again) and its really just an oil change with a lot of checks. most dealerships give u a 27 point inspection for free when u do an oil change or bring ur car in for any work done and its pretty much the same inspection included in the a/b service. i am thinking that from now on i should jus go there to change my oil and check everything out myself but i jus have to figure out how i will reset the fss counter on my dash.
10-12-2010, 10:46 AM
#23
ive come to realize that the services are bull****. i paid $600 for service b in february (dont ask, im an idiot and not doing that again) and its really just an oil change with a lot of checks. most dealerships give u a 27 point inspection for free when u do an oil change or bring ur car in for any work done and its pretty much the same inspection included in the a/b service. i am thinking that from now on i should jus go there to change my oil and check everything out myself but i jus have to figure out how i will reset the fss counter on my dash.
