I'm pretty sure it's a failed dial.... Yay for CPO
Comand "mouse" refusing to read rotation input.
Thread Starter
Junior Member
Joined: Jun 2011
Posts: 21
Likes: 0
From: Temecula, CA
2010 C300, 1971 911E Targa
Comand "mouse" refusing to read rotation input.
Yesterday I was driving and noticed the mouse (or dial), wouldn't accept any input when I rotated the thing. The up, down, side to side and diagonal worked fine but not the spinning. Anyone ever have this problem? Thanks in advance.
Junior Member
Joined: Apr 2011
Posts: 41
Likes: 0
From: Naples, FL
c350sport
Yup. My daughters broke mine when fighting over which station to listen to! They spun it too hard and it stopped working. I told the dealership it just stopped working and they fixed it under warranty...
MBWorld Fanatic!
Joined: Feb 2004
Posts: 3,986
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From: SEATTLE WASHINGTON USA
'08 C300 Lux Barolo Red Beige Leather P2 MM 18" wheels '84 944
Sure. Mine has done this a time or two during startup but cured itself with no further action.
Junior Member
Joined: Dec 2011
Posts: 29
Likes: 1
From: Raleigh
C350
Mine was working fine this morn when putting in directions, then about 20min later the spin input did not respond. the direction toggle works fine also pressing it works but the spinning, negative. I cut the car off for abt 10 sec, no joy. Just waiting now to see if it corrects itself.
Junior Member
Joined: Jan 2012
Posts: 24
Likes: 0
From: Windermere, Florida
Mercedes C350
Happen to me and never returned to its normal functionality. Dealership replaced under warranty. They told me that's happens a lot with the c class. I only had 37,000 on the car when it happen so I use it a lot less. They told me it short circuits. Hope that helps
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Junior Member
Joined: Mar 2012
Posts: 27
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From: Portland, OR
2001 E55, 2016 ML350, 1974 240D
I can't understand why they wouldn't make a small team to go over parts revisions. When there is a known product fault the manufacture should fix it so when i pay them to have it replaced, I get the corrected one...
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Junior Member
Joined: Dec 2011
Posts: 29
Likes: 1
From: Raleigh
C350
and even though this is off topic, I keep asking the dealer abt updated software and it's like I'm talking to a bunch of idiots b/c they have no idea that there is on or that you can even update anything other than the maps 
!
