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Old 06-09-2015, 01:04 PM
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Old 08-20-2011, 07:28 PM
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COMAND Software Update

Yay, got my COMAND software update today from MB dealer!! (for best effect, say it in your best 'Special Ed' from Crank Yankers voice)

Changes: Analog clock displays in System menu; time continues to show on NAVI full-screen; in NAVI Bird-eye mode, the sky color for day and night have been updated (color gradient in day mode, stars in night mode); in AUX mode, addition of a Volume menu with two options: Standard and Boost; maybe it's my eyes, but the MB boot-up logo looks a little different too (nice different). There might be more, but that's all I've found.

From reading other threads, I knew that A2DP / bluetooth streaming wasn't going to happen, but I was still hoping. No luck. Checked the engineering menu as well, but HU Parameters still doesn't show BT Audio (like it does for our friends in the E-Class). Oh well, I'll live.

If interested, I can put up some pictures of the post-update COMAND.

Oh, and the best part is, I didn't lose my phone numbers / saved destinations, etc. They said it would take 2-3 hours and I got my car back in the promised time. Free under factory warranty, but I was told folks on CPO warranty or any extended warranty would have to pay for the software update.

Hope this is helpful.

Note to Mods: If you'd like to merge this with another thread, please feel free to do so.
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Old 08-20-2011, 07:43 PM
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nice! Ive been wanting/needing to update my COMAND just dont wanna pay and arm and a leg
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Old 08-20-2011, 07:48 PM
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Originally Posted by wnunez89 View Post
nice! Ive been wanting/needing to update my COMAND just dont wanna pay and arm and a leg
Do it before your factory warranty runs out bud!

Next on my list - a map update (maybe wait till the 2012 one comes out).. I wonder if anyone here is interested in doing another group buy. I've seen group-buy threads in the past.
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Old 08-20-2011, 08:33 PM
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So you can get the free Navigation update as long as it's before the factory warranty runs out (I believe it's 4yrs/50k miles on my 09 C300)? My vehicle is a CPO for 5yrs/100k but it's less than 3 years old with 39k, so that means I can bring in my vehicle for this free update? I was completely unaware that these updates were covered under factory warranty and I was planning on purchasing a DVD in the near future.
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Old 08-20-2011, 08:35 PM
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And now I realize the COMAND update is distinct from the maps update, which I will still need to buy, but it's still great news about the free COMAND update!
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Old 08-20-2011, 08:46 PM
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Originally Posted by jwschmid View Post
And now I realize the COMAND update is distinct from the maps update, which I will still need to buy, but it's still great news about the free COMAND update!
yep
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Old 08-20-2011, 08:46 PM
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Makes sense. If there is interest in a group buy for the 2012 version I would definitely be interested.
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Old 08-20-2011, 11:13 PM
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Being a new Benz owner here i am not sure how often updates come out (for Command or maps) or what they cost. Where can i check what the current version of the maps/command is and then compare it to what mine has? and whats the going price for the updates? thanks!

And command is covered by warranty? but not maps? '10 CPO here so plenty of warranty left to cover it if it is under it...
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Old 08-21-2011, 12:29 AM
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PS id like to see pics
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Old 08-21-2011, 06:23 AM
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I'm impressed you guys are able to update your COMAND so easily in the US. Over here in Aus I'd imagine the dealers would say tough luck.
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Old 08-21-2011, 05:03 PM
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Originally Posted by xolinlevh View Post
PS id like to see pics
Not a problem- I'll try to take some tonight or tomorrow morning.

Originally Posted by JaCe88 View Post
I'm impressed you guys are able to update your COMAND so easily in the US. Over here in Aus I'd imagine the dealers would say tough luck.
Doesn't hurt to ask though. This forum is a great source of information- one person gets something done, spreads the word and then more of us benefit from knowing exactly what to ask for.
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Old 08-21-2011, 05:58 PM
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Is the software update free under warranty?
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Old 08-21-2011, 06:13 PM
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Originally Posted by xXHotelCrazyXx View Post
Is the software update free under warranty?
Yup, free under factory warranty.
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Old 08-21-2011, 06:50 PM
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Awesome thank you!
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Old 08-21-2011, 11:49 PM
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Originally Posted by xXHotelCrazyXx View Post
Awesome thank you!
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Old 08-22-2011, 12:26 AM
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Is there a way to check the current version of the software to see if it needs updating?
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Old 08-23-2011, 11:28 AM
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Sorry for the delay - here are some pictures after the update:

COMAND HU version, H/W information (2 images), analog clock in System menu, Standard/Boost volume option in Audio > Aux mode, and starry skyline with clock in Birds-eye Nav mode.

Someone else on this forum (not 100% sure if they had the W204) had a COMAND update after which the display also showed temperature on the screen. Not sure what version they were on because I don't see it.

@xolinlevh: I guess you'd want to compare your HU version with mine. I think that's the COMAND software version.
Attached Thumbnails
COMAND Software Update-imag0062.jpg   COMAND Software Update-imag0063.jpg   COMAND Software Update-imag0064.jpg   COMAND Software Update-imag0052.jpg   COMAND Software Update-imag0065.jpg  

COMAND Software Update-imag0067.jpg  
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Old 08-23-2011, 11:40 AM
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I called a few dealers and found out that the software updates are only free within the first 50,000/4 year new manufacturer's warranty, NOT the extended warranty. Can anyone here account to a different experience?
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Old 08-23-2011, 11:55 AM
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Where is the version menu located?


Originally Posted by ucfbeta92 View Post
Sorry for the delay - here are some pictures after the update:

COMAND HU version, H/W information (2 images), analog clock in System menu, Standard/Boost volume option in Audio > Aux mode, and starry skyline with clock in Birds-eye Nav mode.

Someone else on this forum (not 100% sure if they had the W204) had a COMAND update after which the display also showed temperature on the screen. Not sure what version they were on because I don't see it.

@xolinlevh: I guess you'd want to compare your HU version with mine. I think that's the COMAND software version.
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Old 08-23-2011, 12:00 PM
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Originally Posted by amaycg View Post
I called a few dealers and found out that the software updates are only free within the first 50,000/4 year new manufacturer's warranty, NOT the extended warranty. Can anyone here account to a different experience?
Exactly what my dealer said.. Free only under the factory warranty (i.e., original 4 year / 50,000 mile warranty) and not under other warranties (CPO, Extended warranty, etc).

Of course, if you're just out of your factory warranty, or you ask very nicely, you never know what may happen.
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Old 08-23-2011, 12:02 PM
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Originally Posted by xolinlevh View Post
Where is the version menu located?
I'll have to check and let you know... can't remember off the top.
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Old 08-23-2011, 12:05 PM
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ok Figure ill call my dealer and check if mine is eligable for the free update anyway. '10 CPO model, but as its 1 year old and less then 50k miles im wondering if that makes it eligible as a original warranty car.....
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Old 08-23-2011, 12:06 PM
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I believe it does because the CPO warranty starts after the 4yr/50,000 mile new warranty ends!
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Old 08-23-2011, 12:15 PM
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Originally Posted by amaycg View Post
I believe it does because the CPO warranty starts after the 4yr/50,000 mile new warranty ends!
score i feel like such a idiot asking some of these questions, first benz/first time buying a car.....i know nothing
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Old 08-23-2011, 12:27 PM
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Had mine updated a while back in an attempt to fix the audio volume reset issue at every start. Dealer found no known fix but flashed the firmware and their test reported that it had fixed the problem. After I got the car back I realized the audio system only brings the volume to the same level when I play MP3's off a USB flash drive. I usually have my music on at a lower volume so it's become a habit to reach for the volume knob or the vol-down button on the wheel everytime I start it. I have given up on it.

Back to the update: The clouds (navigation) actually scroll/move and the stars dim at night (if that effect isn't caused by my fatigue eyes after work.
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