Price of a new windshield? The pain of insurance....
Thread Starter
Super Member
Joined: Sep 2008
Posts: 833
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From: St. Paul, MN
2011 E550 4Matic
Price of a new windshield? The pain of insurance....
So got a couple cracks in my windshield, figured I should get it replaced. I wanted to do it at the dealer, as they have a specific glass installer they work with so i trust them. Called up my local Farmers guy, who in order to get approval for using the dealer had to 3 way in someone from Farmers corporate whatever line.
Farmers corporate then had to 4 way in the dealer to find their pricing and warranty details. Dealer then had to 5 way in the glass company to get that information, who had to then 6 way in the manager to handle the Farmers stuff.
Ultimately Farmers believes that to replace my windshield should cost no more then $901.10, and that is all they will cover, however the glass company does not accept that pricing, but they don't charge me if there's any difference.
50 min and a 6 way phone call later, my cars going in on Tuesday for a new windshield....ugh is it always this complicated?
Farmers corporate then had to 4 way in the dealer to find their pricing and warranty details. Dealer then had to 5 way in the glass company to get that information, who had to then 6 way in the manager to handle the Farmers stuff.
Ultimately Farmers believes that to replace my windshield should cost no more then $901.10, and that is all they will cover, however the glass company does not accept that pricing, but they don't charge me if there's any difference.
50 min and a 6 way phone call later, my cars going in on Tuesday for a new windshield....ugh is it always this complicated?
MBWorld Fanatic!
Joined: Jan 2009
Posts: 5,113
Likes: 57
From: Southwest USA
Another round of ICE
No....called Safelite and drove over to their place (At home service was booked that day). They procured windshield from MB dealer for that afternoon. They spoke with my insurance agent and had everything approved with my zero deductible glass replacement policy. Could not have been easier and I will use Safelite again, as I learned my MB dealer does as well.
MBWorld Fanatic!
Joined: Feb 2004
Posts: 3,986
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From: SEATTLE WASHINGTON USA
'08 C300 Lux Barolo Red Beige Leather P2 MM 18" wheels '84 944
So got a couple cracks in my windshield, figured I should get it replaced. I wanted to do it at the dealer, as they have a specific glass installer they work with so i trust them. Called up my local Farmers guy, who in order to get approval for using the dealer had to 3 way in someone from Farmers corporate whatever line.
Farmers corporate then had to 4 way in the dealer to find their pricing and warranty details. Dealer then had to 5 way in the glass company to get that information, who had to then 6 way in the manager to handle the Farmers stuff.
Ultimately Farmers believes that to replace my windshield should cost no more then $901.10, and that is all they will cover, however the glass company does not accept that pricing, but they don't charge me if there's any difference.
50 min and a 6 way phone call later, my cars going in on Tuesday for a new windshield....ugh is it always this complicated?
Farmers corporate then had to 4 way in the dealer to find their pricing and warranty details. Dealer then had to 5 way in the glass company to get that information, who had to then 6 way in the manager to handle the Farmers stuff.
Ultimately Farmers believes that to replace my windshield should cost no more then $901.10, and that is all they will cover, however the glass company does not accept that pricing, but they don't charge me if there's any difference.
50 min and a 6 way phone call later, my cars going in on Tuesday for a new windshield....ugh is it always this complicated?
Keep in mind that MB mandated in the '90s that since the windshield is considered part of the structure, the car should sit overnight before driving it. Any glass shop that does dealer work knows this, of course.
Thread Starter
Super Member
Joined: Sep 2008
Posts: 833
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From: St. Paul, MN
2011 E550 4Matic
That should cover it because my MB branded windshield replacement last year cost $880.
Keep in mind that MB mandated in the '90s that since the windshield is considered part of the structure, the car should sit overnight before driving it. Any glass shop that does dealer work knows this, of course.
Keep in mind that MB mandated in the '90s that since the windshield is considered part of the structure, the car should sit overnight before driving it. Any glass shop that does dealer work knows this, of course.
MBWorld Fanatic!
Joined: May 2008
Posts: 2,824
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From: Long Island, New York
2013 C300 Sport Black Darth V3.0
No....called Safelite and drove over to their place (At home service was booked that day). They procured windshield from MB dealer for that afternoon. They spoke with my insurance agent and had everything approved with my zero deductible glass replacement policy. Could not have been easier and I will use Safelite again, as I learned my MB dealer does as well.
