Burned Socket
09-29-2011, 04:49 PM
#1
Super Member
Thread Starter
Burned Socket
A friend of mine is using a bunch of ANZ_optics LED Eyelids and they keep burning out. I looked at his car and found that the socket had also burned. For the people that have had their sockets burned, what did you do? Did you just replace it and is it covered by warranty? Does anyone know the price of it?
09-29-2011, 04:49 PM
#2
Super Member
Thread Starter
he also said they burn out every month and it's always a different one. He only drives on the weekends so I know they're not staying on too long. Any ideas?
09-29-2011, 06:42 PM
#3
SPONSOR/MBworld Guru
Who's your friend? I haven't had any customer recently mention to me that he's getting burned out LEDs every month. Have him contact me and email me pics of the LEDs so I can see if they were improperly installed and I can warranty the LEDs. They should not be burning out every month if properly installed.
I'll do some research on the socket and see what I can dig up.
I'll do some research on the socket and see what I can dig up.
Last edited by AZN Optics; 09-29-2011 at 06:48 PM. Reason: more info.
09-29-2011, 08:27 PM
#4
Senior Member
I have the AZN Optics LED Eyelids for a while now and i drive my car every single day and no problem here whatsoever...he probably installed it wrong.
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09-30-2011, 03:50 AM
#8
Super Member
Thread Starter
When I had my c300, I had mine for about 6 months before I had one burn out. Idk maybe its his car.
09-30-2011, 11:11 AM
#9
SPONSOR/MBworld Guru
It could be any number of reasons, I can usually tell by the condition and burn off marks on the LED so if he would have contacted me, typically I'd ask for pics of both sides of the LED to see if I can identify the issue (improper install, voltage surge, corrosion from improper sealing, etc). Not saying it's his fault or not, but I didn't get anyone with that case contact me so don't know.
09-30-2011, 02:51 PM
#10
Super Member
Thread Starter
It could be any number of reasons, I can usually tell by the condition and burn off marks on the LED so if he would have contacted me, typically I'd ask for pics of both sides of the LED to see if I can identify the issue (improper install, voltage surge, corrosion from improper sealing, etc). Not saying it's his fault or not, but I didn't get anyone with that case contact me so don't know.
09-30-2011, 03:31 PM
#11
SPONSOR/MBworld Guru
Typical indication of over insertion is the resistors close to the voltage plate is flat against the unit, but the secondary resistor starts seperating. That's cause the clip is physically holding the first resistor down due to over insertion and the overheating is compromising the solder on the second resistor. Browning and burn off marks are normal though.
09-30-2011, 04:20 PM
#13
SPONSOR/MBworld Guru
Got pics of the other side? The other side is usually a good indicator of what happened. Yeah, that socket got scorched, but it's just some on the plastic casing. Socket should still be good though. Got a PM from your friend though and we'll start the diagnosis process and get down to the root cause. 
09-30-2011, 04:33 PM
#14
Super Member
Thread Starter
Got pics of the other side? The other side is usually a good indicator of what happened. Yeah, that socket got scorched, but it's just some on the plastic casing. Socket should still be good though. Got a PM from your friend though and we'll start the diagnosis process and get down to the root cause.
09-30-2011, 05:18 PM
#15
SPONSOR/MBworld Guru
ok, These look like over insertion. See how the first set of resistors (which should be the first to go) are held tight still? That means the voltage clip was most likely sitting on top of it physically holding it down and causing a closed circuit, super heating the unit.
This is actually repeatable install issue....over plug the LED in on purpose, turn them on for a couple seconds, then off. Feel the LED. They'll be scorching hot to the touch. Not normal. Let it cool off, pull em out to where they should be plugged in. Turn them on for a couple seconds again, then off. Feel them again. They should be significantly cooler to the touch. Still hot, but not scorching hot. That's what they should be. Also, care needs to be taken when plugging them back into the socket as when you try to ferret out the hole, sometimes that bumps the LED back too far into the socket again, so grip the socket and LED 50/50 while plugging them back in.
This is actually repeatable install issue....over plug the LED in on purpose, turn them on for a couple seconds, then off. Feel the LED. They'll be scorching hot to the touch. Not normal. Let it cool off, pull em out to where they should be plugged in. Turn them on for a couple seconds again, then off. Feel them again. They should be significantly cooler to the touch. Still hot, but not scorching hot. That's what they should be. Also, care needs to be taken when plugging them back into the socket as when you try to ferret out the hole, sometimes that bumps the LED back too far into the socket again, so grip the socket and LED 50/50 while plugging them back in.
09-30-2011, 08:24 PM
#17
Senior Member
I'm still on my original set I purchased when Mike first did the group buy I think back in 09? never had a problem with them at all.
Mike always takes care of his customers, your friends in good hands
Mike always takes care of his customers, your friends in good hands
09-30-2011, 10:32 PM
#18
Super Member
Thread Starter
Yea I know, he has been great. He always took care of me and now he took care of my friend.
