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Brake problem - 2012 C300

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Old Oct 2, 2011 | 10:53 PM
  #1  
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2012 C300 Lux
Brake problem - 2012 C300

Purchased a 2012 C300 about a week ago (with P1 and Command Launch package) in NJ and have picked up 180 miles so far.

I think I am having a brake problem. Whenever I depress the brake pedal, the braking feels likes a two-gear process mechanically. After one inch down, it shifts to another gear. I couldn't hear obvious noise, but can feel the mechanical shift clearly. If I release the brake pedal and then depress it immediately again, the second depress shows one smooth braking.

This is very annoying. When I tested drive a C300, I didn't feel this problem at all. The problem of my car appeared right at the first stop sign when I drove out of dealer's lot. At that time, I thought it could be just due to some fancy features that I was not familiar with.

Anyone has any idea what the issue could be and how serious the problem is? I think I need to take the car back to dealership for a checkout but it has to wait until next weekend as the dealer is about one-hour drive away.

Thanks for the help.
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Old Oct 3, 2011 | 02:27 AM
  #2  
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From: 1 hours drive north of Sydney Australia
2007 W204 220CDI Classic Sedan
In my opinion it could be a multitude of faults including the master cylinder seals binding,air in system , vacuum assist problem or the ABS system playing up.

I would drive it to the dealer asap very carefully ,continually monotoring the brakes effectiveness.

Keep us informed.Good luck.

Last edited by Carsy; Oct 3, 2011 at 02:28 AM. Reason: comma
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Old Oct 8, 2011 | 08:33 PM
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2012 C300 Lux
After one more week driving (another 200 miles), the problem seemingly has alleviated noticeably. I can still feel the mechanical shift when braking, but the gap of pedal depressing is much smaller. Sometimes there is no shift at all.

I took the car to the dealership. As expected, a technician there tried to convince me that everything is dandy. He plain simply denied that there is any "mechanical shift" at all. I asked two of my friends to try the car and they both felt the "shift" very clearly, although they don't voice strong concerns. I guess I have to wait and see whether the problem will simply go away.

Anyone knows whether it is possible to use a different dealership for car service? If possible, how to do so?

Thanks.
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Old Oct 8, 2011 | 09:21 PM
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From: Central Florida
2009 C300 Sport, ex 2007 C230 Sport
Yes, you can go to any MB dealership. In fact, I'd think they would be glad to have your business. They do get paid for warranty work (to the best of my knowledge) - except you're not the one paying.

Just call the other dealership and make an appointment.
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Old Oct 8, 2011 | 09:48 PM
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My 12 GLK is having the same problem, when you step on the brake pedal the pedal is very low and rather inefective, feels as if the car really will not stop, If I release the pedal for a moment ane step down again the brake feels fine and the car stops well, I now find that I have to always do the pedal two step thing to get the car to stop. I also have a 08 C300 and the brakes have always been perfect. The new 12 c platform has some sort of "brake drying" feature, maybe this has something to do with it but I cannot see living with this problem.
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Old Oct 8, 2011 | 10:02 PM
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2012 C300 Lux
Originally Posted by mikefili
My 12 GLK is having the same problem, when you step on the brake pedal the pedal is very low and rather inefective, feels as if the car really will not stop, If I release the pedal for a moment ane step down again the brake feels fine and the car stops well, I now find that I have to always do the pedal two step thing to get the car to stop. I also have a 08 C300 and the brakes have always been perfect. The new 12 c platform has some sort of "brake drying" feature, maybe this has something to do with it but I cannot see living with this problem.
Thanks for sharing. My c300 problem is similar, but probably not as severe. The pedal will go a short distance (say half an inch) with little braking, and I can feel the mechanical shift and the brake starting to work with further depressing.

Since your 12 GLK is still under warranty, any reason that you didn't get it fixed?
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Old Oct 9, 2011 | 01:31 PM
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From: Llandudno, Cape Town, South Africa
late 2009 CLK 350 Coupe Elegance, '65 Jaguar S Type wires
Your condition is caused by calipers returning to rest differently front and rear. One pump immediately corrects the situation. i.e When you hit the brakes first time it takes more fluid to bring the pads in contact with the disc/rotor at one end of the car to the other. Search "caliper over return" I have written about this previosly. It is usually triggered by replacing pads front & not rear & pushing the pistons too far back in the caliper to insert the new pads.

With a newly assembled car it is usually corrected by merely pressure bleeding the system. If this does not work then it can be remedied with the actions in my previous posts.

Good luck & enjoy!
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Old Oct 9, 2011 | 01:41 PM
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From: Llandudno, Cape Town, South Africa
late 2009 CLK 350 Coupe Elegance, '65 Jaguar S Type wires
Here:

https://mbworld.org/forums/c-class-w...Caliper+return

https://mbworld.org/forums/c-class-w...Caliper+return

The short & sweet versions.

Last edited by Glyn M Ruck; Oct 9, 2011 at 01:45 PM.
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Old Mar 22, 2012 | 08:57 PM
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2012 c class 300
I am having the same issue with my 2012 c300 had it checked out 3 times
with MB with no fix or parts replaced, did you resolve the problem?
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Old Mar 22, 2012 | 09:11 PM
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2012 C300 Lux
Originally Posted by orb300
I am having the same issue with my 2012 c300 had it checked out 3 times
with MB with no fix or parts replaced, did you resolve the problem?
The dealership kept saying that it was normal, so I had to leave it as it was. The situation got better as time went, and I couldn't feel much after 800 miles or so. The car now has more than 3,000 miles and although I can still feel it occasionally, the problem is really mild and it doesn't bother me.
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Old Mar 22, 2012 | 09:55 PM
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Hmmm...I noticed the same thing on my E class, especially after moving the vehicle from park mode.
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Old Mar 22, 2012 | 10:57 PM
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Nissan GT-R BE / '12 Ducati-1199 Panigale S / '12 C300-4M Loaded/GLK350-4M Loaded
Experienced this EXACT problem when our GLK 350 4Matic was brand new. In fact it actually felt as if the Master Cylinder had a dead spot. I discovered that It was completely GONE by 1500 miles caused by a few factors. I concur with Glyn, plus the fact that the brakes are brand new.... break in the brakes before you scream fire. Also, your new 2012 C has this.... (from MBUSA website...)



Braking that Boosts Confidence and Convenience
"Lift off the accelerator quickly and Predictive Brake Priming sets the pads closer to the discs, for more immediate response when you hit the brakes. In the rain, Automatic Brake Drying gently applies the brakes periodically, to sweep away water build-up. During uphill starts, Hill-Start Assist helps prevent unwanted rollback. And a HOLD feature can make stop-and-go traffic a little easier."
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Old Mar 23, 2012 | 01:44 AM
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'08 Mercedes C300
Sorry if this sounds stupid because i'm still not too familiar with Mercedes vehicles. Could it be engine braking? I've had this kind of happen in my previous vehicle where if i'm going downhill and I press the brakes a little, it doesn't do much, and if I press it a bit harder it downshifts to a lower gear to help me slow down (engine and brake pad). I'm saying this because compared to my previous vehicle, I have noticed the Mercedes likes to provide a lot of engine braking and sometimes I don't even need to use the brakes at all to slow down.
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Old Nov 30, 2012 | 01:02 AM
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2012 C300 4MATIC
I recently purchased a new 2012 c300 not even 2 months old. As I was parking my car the brakes failed completely and the only thing that stopped my car was the curbing. Brake pedal was to the floor. The dealership where I purchased the car said they checked car over no codes or anything indicated there was a problem with my brakes and that mb has never had a problem with brakes failing. They also said that if the brakes failed completely then they would not of just started working again on there own.
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Old Dec 4, 2012 | 07:57 AM
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2012 C300 4MATIC
I was wondering are you still having problems with your brakes and if so have you taken the car to dealership and what did they tell you
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Old Dec 4, 2012 | 08:02 AM
  #16  
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2012 C300 4MATIC
Originally Posted by mikefili
My 12 GLK is having the same problem, when you step on the brake pedal the pedal is very low and rather inefective, feels as if the car really will not stop, If I release the pedal for a moment ane step down again the brake feels fine and the car stops well, I now find that I have to always do the pedal two step thing to get the car to stop. I also have a 08 C300 and the brakes have always been perfect. The new 12 c platform has some sort of "brake drying" feature, maybe this has something to do with it but I cannot see living with this problem.

armymom I was wondering are you still having problems with your brakes and if so have you taken the car to dealership and what did they tell you
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Old Dec 4, 2012 | 08:58 AM
  #17  
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2012 C300 Lux
Originally Posted by kev10
The dealership kept saying that it was normal, so I had to leave it as it was. The situation got better as time went, and I couldn't feel much after 800 miles or so. The car now has more than 3,000 miles and although I can still feel it occasionally, the problem is really mild and it doesn't bother me.
Originally Posted by armymom
I was wondering are you still having problems with your brakes and if so have you taken the car to dealership and what did they tell you
The problem gradually went away as the mileage went up. When it reached 6,000 miles, I almost felt nothing. The mileage is now at 8,500.
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Old Dec 4, 2012 | 09:17 AM
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From: Llandudno, Cape Town, South Africa
late 2009 CLK 350 Coupe Elegance, '65 Jaguar S Type wires
Yup! The seals have slid down the calipers bores with bed in and evened out back to front. i.e. front & rear caliper return has equalled out.
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