Transmission service done, but ........
Member
Joined: Jan 2013
Posts: 228
Likes: 3
From: Houston, TX
2013 C63 AMG
Well that's a bummer. This was my first transmission service and I have 50K miles on the vehicle, do you think I am okay or would it be worth the hassle of confronting the dealership about it?
Member
Joined: Nov 2011
Posts: 195
Likes: 1
From: Manchester, ME
10' C300 Sport and 07 Ducati S2R
Hassle them!!! And contact MBUSA. Get another opinion about the plug, and take a picture. That is what I just did... still trying to work out the concessions as a result of my dealerships LYING and STUPIDITY.
Senior Member
Joined: Jul 2013
Posts: 493
Likes: 14
84 300d 2009 e320 bluetec (retired)/, now 2012 E350 4-matic blueefficiency automatic
Had my 60,000km transmission service done last week. On the invoice they used 7L of ATF. Reading through this thread I've noticed that everyone mentions 9L or quarts.
I did a VIN decode at carinfo.kiev.ua and it comes back with a transmission number 722964 02 203317. Not sure if this website is giving me there correct information. http://carinfo.kiev.ua/cars/vin/merc...heck?su=deak5f
When I look at the WIS for the oil and filter change, the last table for transmission 722.964 says initial charge 9, 7. I'm not sure if it should be 9 or 7.
Can anyone confirm if they did my transmission service correctly?
I did a VIN decode at carinfo.kiev.ua and it comes back with a transmission number 722964 02 203317. Not sure if this website is giving me there correct information. http://carinfo.kiev.ua/cars/vin/merc...heck?su=deak5f
When I look at the WIS for the oil and filter change, the last table for transmission 722.964 says initial charge 9, 7. I'm not sure if it should be 9 or 7.
Can anyone confirm if they did my transmission service correctly?
V,
Europeans common use a comma (,) for a decimal point (.) so 9.7 is written as 9,7 in Europe.
Newbie
Joined: Aug 2008
Posts: 8
Likes: 0
2009 C300
Well.. I just got off the phone with my service rep as well and he told me I didn't have a drain plug on my 09' C300 *shurg*
I specifically requested that the TC be drained this morning when I brought her in and he even noted it on my invoice.
I specifically requested that the TC be drained this morning when I brought her in and he even noted it on my invoice.
Junior Member
Joined: Sep 2007
Posts: 51
Likes: 1
From: Ft Lauderdale, Florida
1993 400E
showing the drain plug as in the other post's.
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Junior Member
Joined: Sep 2007
Posts: 51
Likes: 1
From: Ft Lauderdale, Florida
1993 400E
.
Member
Joined: Nov 2011
Posts: 195
Likes: 1
From: Manchester, ME
10' C300 Sport and 07 Ducati S2R
OMG.. Again? What is wrong with these dealerships? YOU MUST CALL MBUSA... and then go get your car on a lift... and then provide the proof (picture) of the plug and provide that to the dealer... and call MBUSA back! I had to do this...
Junior Member
Joined: Sep 2007
Posts: 51
Likes: 1
From: Ft Lauderdale, Florida
1993 400E
Lazy, ignorant, money hungry, take your pick.
Super Member
Joined: Oct 2012
Posts: 583
Likes: 24
2026 GLC300 4Matic (X254)
I think someone said it before, but maybe before we all take our cars in for transmission service, we simply stop by the parts department, and buy a $3 plug or gasket for the torque converter.
It will be hard for them to claim the car has no drain for the torque converter if you hand them a replacement plug from their own parts department.
It will be hard for them to claim the car has no drain for the torque converter if you hand them a replacement plug from their own parts department.
Newbie
Joined: Aug 2008
Posts: 8
Likes: 0
2009 C300
A little update to my scenario.
With the help from clarkz71, I able to provide screenshots of the parts# through my VIN and pictures showing the drain plug on the transmission. My SA (which is actually pretty cool) had another tech inspect my vehicle and viola, there goes the drain plug. I did however get into a discussion with my SA as he indicated that the transmission plate needed to be removed for a "clean" drain; telling me that it will be an additional 45 minutes. I was worried about additional labor cost but there wasn't any so that's good.
I picked up my car this morning and everything feels/looks ok. I was charged $628 for a Service A (50k miles) + a 722.9 Transmission Service.
Funny.. My SA said something along the lines of, thanks for bringing us the information, we now know more than we did before you came in. Of course, I gave credit to mbworld and clarkz71. Thanks everyone!
With the help from clarkz71, I able to provide screenshots of the parts# through my VIN and pictures showing the drain plug on the transmission. My SA (which is actually pretty cool) had another tech inspect my vehicle and viola, there goes the drain plug. I did however get into a discussion with my SA as he indicated that the transmission plate needed to be removed for a "clean" drain; telling me that it will be an additional 45 minutes. I was worried about additional labor cost but there wasn't any so that's good.
I picked up my car this morning and everything feels/looks ok. I was charged $628 for a Service A (50k miles) + a 722.9 Transmission Service.
Funny.. My SA said something along the lines of, thanks for bringing us the information, we now know more than we did before you came in. Of course, I gave credit to mbworld and clarkz71. Thanks everyone!
Senior Member
Joined: Jul 2013
Posts: 493
Likes: 14
84 300d 2009 e320 bluetec (retired)/, now 2012 E350 4-matic blueefficiency automatic
A little update to my scenario.
With the help from clarkz71, I able to provide screenshots of the parts# through my VIN and pictures showing the drain plug on the transmission. My SA (which is actually pretty cool) had another tech inspect my vehicle and viola, there goes the drain plug. I did however get into a discussion with my SA as he indicated that the transmission plate needed to be removed for a "clean" drain; telling me that it will be an additional 45 minutes. I was worried about additional labor cost but there wasn't any so that's good.
I picked up my car this morning and everything feels/looks ok. I was charged $628 for a Service A (50k miles) + a 722.9 Transmission Service.
Funny.. My SA said something along the lines of, thanks for bringing us the information, we now know more than we did before you came in. Of course, I gave credit to mbworld and clarkz71. Thanks everyone!
With the help from clarkz71, I able to provide screenshots of the parts# through my VIN and pictures showing the drain plug on the transmission. My SA (which is actually pretty cool) had another tech inspect my vehicle and viola, there goes the drain plug. I did however get into a discussion with my SA as he indicated that the transmission plate needed to be removed for a "clean" drain; telling me that it will be an additional 45 minutes. I was worried about additional labor cost but there wasn't any so that's good.
I picked up my car this morning and everything feels/looks ok. I was charged $628 for a Service A (50k miles) + a 722.9 Transmission Service.
Funny.. My SA said something along the lines of, thanks for bringing us the information, we now know more than we did before you came in. Of course, I gave credit to mbworld and clarkz71. Thanks everyone!
"...SA as he indicated that the transmission plate needed to be removed for a "clean" drain; telling me that it will be an additional 45 minutes."
Is this mentioned in the WIS?
Last edited by dave2001auto; Mar 4, 2014 at 11:19 PM.
Member
Joined: Aug 2011
Posts: 107
Likes: 0
2011 C300 4matic sport
How about starting a list of dealers/indies who do the transmission service properly? I'm a year away from having this done and dreading having to go through this whole rigmarole just to get proper servicing.
MBWorld Fanatic!
Joined: Jun 2011
Posts: 2,118
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'13 GLK350 4matic,'10 C207,'15 GLA250,'07 Honda Odyssey, '18 GLE 43, '24 EQS 580
I just found out that my dealer did not flush the torque converter of my car on my last transmission service 10k kilometers ago now I am a bit dissapointed they did a half *** job on the car. Now I want to redo the flush again just to make sure it wont crap on me in the future. Can anyone tell me that the life of the transmission did not significantly got affected after 10k of driving without a full flush. Does anyone in Vancouver know a good indy that specialize in mercs? Thanks!
MBWorld Fanatic!
Joined: Jun 2011
Posts: 2,118
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'13 GLK350 4matic,'10 C207,'15 GLA250,'07 Honda Odyssey, '18 GLE 43, '24 EQS 580
One more thing. How will I know if I have the new pan and spill tube installed on my car? CRAP! now I am worried as well for my GLK. Does the GLK have the same transmission as the W204 and would the WIS document pertain to both vehicles?
Last edited by shotgun_banjo; Mar 5, 2014 at 02:05 AM.
MBWorld Fanatic!
Joined: Jun 2011
Posts: 2,118
Likes: 271
'13 GLK350 4matic,'10 C207,'15 GLA250,'07 Honda Odyssey, '18 GLE 43, '24 EQS 580
Glyn,
Here is the VIN# of the GLK - WDCGG8HB2BF684221
Here is the VIN# of the C-class - WDDGF81X19F279028 build is Nov. 2008
I need to look at the build date of the GLK tonight as the wife drove off first before i manage to look at it.
Thanks Glyn!
Here is the VIN# of the GLK - WDCGG8HB2BF684221
Here is the VIN# of the C-class - WDDGF81X19F279028 build is Nov. 2008
I need to look at the build date of the GLK tonight as the wife drove off first before i manage to look at it.
Thanks Glyn!
MBWorld Fanatic!
Joined: Jun 2011
Posts: 2,118
Likes: 271
'13 GLK350 4matic,'10 C207,'15 GLA250,'07 Honda Odyssey, '18 GLE 43, '24 EQS 580
I just had a conversation with two MB service managers and both of them said they don't drain the W204 torque converter as there is no drain hole (WTF!) they also said new c-class don't have drain plugs on the torque converters (another BS!?) I called a local MB indy shop here and ask about it and they said they drain also the torque converter and uses around 9.5 quarts of all and their service is just $350 compare to the dealers +$400 for a half *** job. I told them what I heard from the dealers and they just chuckled. I am getting mine redone next week just for piece of mind and I will watch them doing it like a hawk.
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Joined: Jun 2008
Posts: 19,942
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From: Llandudno, Cape Town, South Africa
late 2009 CLK 350 Coupe Elegance, '65 Jaguar S Type wires
Glyn,
Here is the VIN# of the GLK - WDCGG8HB2BF684221
Here is the VIN# of the C-class - WDDGF81X19F279028 build is Nov. 2008
I need to look at the build date of the GLK tonight as the wife drove off first before i manage to look at it.
Thanks Glyn!
Here is the VIN# of the GLK - WDCGG8HB2BF684221
Here is the VIN# of the C-class - WDDGF81X19F279028 build is Nov. 2008
I need to look at the build date of the GLK tonight as the wife drove off first before i manage to look at it.
Thanks Glyn!
Ask clarkz71. He has access.
Senior Member
Joined: Jul 2013
Posts: 493
Likes: 14
84 300d 2009 e320 bluetec (retired)/, now 2012 E350 4-matic blueefficiency automatic
MBWorld Fanatic!
Joined: Jun 2011
Posts: 2,118
Likes: 271
'13 GLK350 4matic,'10 C207,'15 GLA250,'07 Honda Odyssey, '18 GLE 43, '24 EQS 580
Look for the part numbers on the invoice(s). Some cars come with the new pan design, so the pan will not be replaced. Glyn has some picture of the old v. new pan and tube on the thread. As for the spill/Weir tube, there no good visual without the pan removal that I know of (use the part number from the invoice). Some of the newer transmission use the 134FE ATF (blue colored) instead of the 134 ATF (red colored) or what ever ATF is required for your particular transmission. If you have a credit card with a US billing address, sign up for the free EPC account at http://epc.startekinfo.com/
