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Head restraints - how do I pop it out (not put it back in)

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Old Sep 30, 2012 | 10:53 PM
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Wiseguy_75's Avatar
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From: Montreal Canada eh
2009 C300
Head restraints - how do I pop it out (not put it back in)

So my c300 had the head restraints pop open after a rear fender bender...
I had the drivers side back in within 2 mins. While my buddy was fooling around with the passenger side.... He push the locking pin /hook before I could put the head restraint back in so now it won't go back in anymore... I tried figuringout how to make it release again but wasn't successful - am I going to have to rear end my car to fix it?

(the locking pin that holds the headrest in place kinda looks similar to a trunk latch... But I can't figure out how to release it)

Anyone ever take one apart or have any ideas?
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Old Sep 30, 2012 | 11:29 PM
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'13 GLK350 4matic,'10 C207,'15 GLA250,'07 Honda Odyssey, '18 GLE 43, '24 EQS 580
I think you better head to the dealer to get that placed properly. That must be a nasty rear end to get those things pop-out.
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Old Oct 1, 2012 | 04:08 AM
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If you open the back of the seat (the rear panel) you will find the rear neck-pro harness. you can disconnect from there and if you do enough research you can determine the voltage which makes the headrest pop.

Then you can do the whole thing again.
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Old Oct 1, 2012 | 07:18 AM
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Oh are you sure it is electronic? My car is a 09 and doesn't require that long skinny L shaped tool to reset them like some people on here were talking about.. I was pretty sure it was strictly mechanical, now I'm confused.

And shotgun Banjo, it's like air bags, sometimes they go off easier than other times... I read on here another guy who says his daughter kicked the back of his seat and made it pop open ...
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Old Oct 1, 2012 | 07:26 AM
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Hey BenzModz , sorry you are right and thanks to you I found this link which might help... Explains how to re-activate the solenoid ...

http://www.justanswer.com/mercedes/4...est-latch.html
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Old Nov 14, 2014 | 01:00 AM
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E350 4 matic
Head rest hooks locked

Learning how to close back the head rest into possition after headrest popped, locked the passenger side hook of the head rest how can I re-open it ?
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Old Nov 15, 2024 | 06:09 PM
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Help with Pro Headrest please

Can someone help me with mine. I have the clips out. It won’t come out. What am I missing?
Can someone help me with mine. I have the clips out. It won’t come out. What am I missing?
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Old Nov 15, 2024 | 06:21 PM
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W204 2010 C300 4matic Sport M272
What wont come out, what are you trying to do?
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Old Nov 15, 2024 | 06:32 PM
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Originally Posted by TimC300
What wont come out, what are you trying to do?
the headrest. I got a new one. The old one just randomly broke while I was driving. I must of leaned too hard on it. Plastic pieces was everywhere. Bought new one off eBay.

Last edited by StAug2024; Nov 15, 2024 at 06:37 PM.
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Old Nov 16, 2024 | 10:35 AM
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W204 2010 C300 4matic Sport M272
I have a floppy headrest so was searching around for answers. i came across a video, its for a Jeep but looks the same as a Mercedes, its not in english but pretty easy to understand what he is doing. He shows how he removed the headrest.


Last edited by TimC300; Nov 16, 2024 at 10:38 AM.
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Old Nov 16, 2024 | 12:01 PM
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Originally Posted by TimC300
I have a floppy headrest so was searching around for answers. i came across a video, its for a Jeep but looks the same as a Mercedes, its not in english but pretty easy to understand what he is doing. He shows how he removed the headrest.

https://youtu.be/YUBwfb99UDU
Thanks. Mine doesn’t have the buttons to push in on top but I’ll give it a try.
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