Warranty help!
Thread Starter
Newbie
Joined: Apr 2016
Posts: 11
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c250
Warranty help!
Hey guys Im new so sorry if someone has posted this already but i couldnt find anything on it.
I just purchased a new C250 14000 miles on it and it says it needs service B1 and its a 2014 that still has the new car warranty (according to dealer).
Does anyone know if its covered or do i have to pay for it?
any help is appreciated thanks
I just purchased a new C250 14000 miles on it and it says it needs service B1 and its a 2014 that still has the new car warranty (according to dealer).
Does anyone know if its covered or do i have to pay for it?
any help is appreciated thanks
Junior Member
Joined: Apr 2016
Posts: 41
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2012 C300 Sport 4Matic | 2008 CLK350 Cabriolet
If you bought it from a dealership, I would be talking with the dealership pointing out it's over 100 days past. Most places have a 7 day satisfaction policy even if there is no warranty... not to mention the 30 day buyers remorse policy.
Member
Joined: Dec 2014
Posts: 193
Likes: 11
2018 C300
Regarding the service, it's not just by mileage, it's also by age, which is why you're due for Service B already. That said, if it says its 100 days past due I would definitely make the dealer perform the service. That should have been done when they did the CPO inspection.
It is a CPO, I assume? It should be, I believe, unless it wasn't purchased from a Mercedes dealer.
Thread Starter
Newbie
Joined: Apr 2016
Posts: 11
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c250
I took it in today and they serviced it. Gave me no problems either. The service department at Mercedes wanted to charge 400$ for it so I guess I lucked out. Thanks!
Thread Starter
Newbie
Joined: Apr 2016
Posts: 11
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c250
If you bought it from a Mercedes dealer and financed through Mercedes Benz Financial Services they give you a 7-day/500-mile no questions asked exchange privilege.
Regarding the service, it's not just by mileage, it's also by age, which is why you're due for Service B already. That said, if it says its 100 days past due I would definitely make the dealer perform the service. That should have been done when they did the CPO inspection.
It is a CPO, I assume? It should be, I believe, unless it wasn't purchased from a Mercedes dealer.
Regarding the service, it's not just by mileage, it's also by age, which is why you're due for Service B already. That said, if it says its 100 days past due I would definitely make the dealer perform the service. That should have been done when they did the CPO inspection.
It is a CPO, I assume? It should be, I believe, unless it wasn't purchased from a Mercedes dealer.
