Rami1212

Hello,
I have faced an issue after my car got towed by the traffic peeps, now after I went to workshop he said that my steering lock is faulty and he fixed it , however he told me that I need a new key as well.
and I was wondering if this fault is common among the car model? is there any chance that its a result of the towing ? as I read something about towing and activating theft mode due to wrong towing.
can the key get reprogramed by the dealership instead of a new one ?
Thanks a lot