JettaRed

iTrader: (1)

Got this darn message out of nowhere today. I know I'm not the first. It seems that somehow the security PIN got erased. But HOW does that happen? I ran diagnostics and everything seems to be functioning correctly.

THANK GOODNESS I have @BenzNinja to help. He did need to purchase a new PIN (or the correct one) from Mercedes. Waiting now to get the PIN.



Using XENTRY, apparently the anti-theft protection is activated.






The 25 zeros is where the PIN should appear. Tomorrow I'm going to check to see if the PIN on my other car is visible and will write it down.

W205C43PFL

That is strange indeed, I too wonder why the PIN got erased.

JettaRed

iTrader: (1)

A better picture. This is the screen I will look at on my other car tomorrow. I'm hoping the PIN will be visible and other than all zeros.

BenzNinja

iTrader: (4)

It will

JettaRed

iTrader: (1)

To restore access to the COMAND module, you will need the 25-character PIN and someone who can use Vediamo to enter it. I was able to recover mine with help from @BenzNinja .

JettaRed

iTrader: (1)

Apparently, the PIN is not visible in XENTRY. This is the screen from my 2015 SL400. It may be visible on older cars.

JettaRed

iTrader: (1)

@BenzNinja successfully restored my COMAND unit. This cannot be done through XENTRY, but rather Vediamo. Also, you need the 25-character PIN, which appears to be stored in VeDoc.