Windshield replacement question
Thread Starter
Junior Member
Joined: Jun 2024
Posts: 36
Likes: 4
2011 C300 4Matic Luxury
Windshield replacement question
Greetings everyone,
So, I need to replace my windshield on my 2011 sport, best quote I got was from Safelite. Has anyone ever used them? Any thoughts? I have searched for local mom and pop shop and none to be had. Thanks in advance.
So, I need to replace my windshield on my 2011 sport, best quote I got was from Safelite. Has anyone ever used them? Any thoughts? I have searched for local mom and pop shop and none to be had. Thanks in advance.
MBWorld Fanatic!
Joined: Sep 2013
Posts: 2,380
Likes: 704
2021 GLB250 FWD, 2023 GLA250 FWD, 2013 C250, 2015 GLK350, 2005 ML350SE, 2003 E320
Safelite service quality varies by location even within the same city. Our nearby store rates very good to excellent on their in shop service. Not so good on the mobile service. Maybe check Google reviews on the shop you are considering using.
Also, Safelite can get Mercedes OE glass if you ask, or can use a variety of generic brands. Always ask for Mercedes glass. Check the etched on name, not the Genuine Mercedes or Gottlieb Daimler sticker because that’s a $3.00 appliqué. MB glass is made by Sekurit, Saint Gobain, or Pilkington.
Also, Safelite can get Mercedes OE glass if you ask, or can use a variety of generic brands. Always ask for Mercedes glass. Check the etched on name, not the Genuine Mercedes or Gottlieb Daimler sticker because that’s a $3.00 appliqué. MB glass is made by Sekurit, Saint Gobain, or Pilkington.
Thread Starter
Junior Member
Joined: Jun 2024
Posts: 36
Likes: 4
2011 C300 4Matic Luxury
Thank you so much! My local has good reviews for at the shop, inwas planning on having it done there if I decided to use them. Much appreciated!
Safelite service quality varies by location even within the same city. Our nearby store rates very good to excellent on their in shop service. Not so good on the mobile service. Maybe check Google reviews on the shop you are considering using.
Also, Safelite can get Mercedes OE glass if you ask, or can use a variety of generic brands. Always ask for Mercedes glass. Check the etched on name, not the Genuine Mercedes or Gottlieb Daimler sticker because that’s a $3.00 appliqué. MB glass is made by Sekurit, Saint Gobain, or Pilkington.
Also, Safelite can get Mercedes OE glass if you ask, or can use a variety of generic brands. Always ask for Mercedes glass. Check the etched on name, not the Genuine Mercedes or Gottlieb Daimler sticker because that’s a $3.00 appliqué. MB glass is made by Sekurit, Saint Gobain, or Pilkington.
Super Member
Joined: Apr 2008
Posts: 766
Likes: 173
From: Walnut Creek, CA
325Ci, 325Cic, C300
As pointed out, each store will rate differently, and will even vary by technician. I've had 3 replacements. On one they forgot to connect the water line to the washer. On another they scratched my hood (~2 inches) right at the edge closest to the glass. The other one was perfect. The dealership did my E-class. On that one the cowl was not properly clicked into the rubber on the lower edge of the glass.
I did not reach out to safelite although I did mention it on the review. I corrected all issues myself. If you know what a "good" job looks like, you'll be fine.
I did not reach out to safelite although I did mention it on the review. I corrected all issues myself. If you know what a "good" job looks like, you'll be fine.
Thread Starter
Junior Member
Joined: Jun 2024
Posts: 36
Likes: 4
2011 C300 4Matic Luxury
Thank you so much. I really appreciate the information and experience!
QUOTE=cvx5832;9066239]As pointed out, each store will rate differently, and will even vary by technician. I've had 3 replacements. On one they forgot to connect the water line to the washer. On another they scratched my hood (~2 inches) right at the edge closest to the glass. The other one was perfect. The dealership did my E-class. On that one the cowl was not properly clicked into the rubber on the lower edge of the glass.
I did not reach out to safelite although I did mention it on the review. I corrected all issues myself. If you know what a "good" job looks like, you'll be fine.[/QUOTE]
QUOTE=cvx5832;9066239]As pointed out, each store will rate differently, and will even vary by technician. I've had 3 replacements. On one they forgot to connect the water line to the washer. On another they scratched my hood (~2 inches) right at the edge closest to the glass. The other one was perfect. The dealership did my E-class. On that one the cowl was not properly clicked into the rubber on the lower edge of the glass.
I did not reach out to safelite although I did mention it on the review. I corrected all issues myself. If you know what a "good" job looks like, you'll be fine.[/QUOTE]
Thread Starter
Junior Member
Joined: Jun 2024
Posts: 36
Likes: 4
2011 C300 4Matic Luxury
The other thing that’s throwing me, the different prices I have received the couple of times I was going to schedule. I guess I have just been burnt by agreeing to one price and then all of a sudden it’s more. I plan on calling the local branch tomorrow and asking a few questions. Thank you to all who answered.
