Delayed......again (UK)
One question, dealer told my the car is one of the early ones which supports Mercedes Me mobile app (remote lock, geo fencing, locator, pre-heating) however has anyone used it on a C-Class? Mine doesn't seem to come up as supported on the app which is a bit annoying?
Yes, your car WILL support Mercedes Me - all cars built this year have the Comm Module necessary. There are a number of steps that need to be completed, first:
If you cannot Define the car then chances are the dealer has not registered correctly (I had this)
If the Services seem to "hang" (ie Constantly comes back with a message saying "Services are being changed - no further changes can be entered" then you need to check you have Accepted T&Cs - if this has been done, pull the Fuse in the passenger footwell (Fuse 309) to reset the Comm Module (again, I had to do this).
The Mercedes Me support is very good (access via the help, option "I am receiving an error code......."). They had to delete and re-enter my registration as the dealer could not complete it.
Good luck.
Last edited by jolt8631; Jun 18, 2015 at 01:11 AM.
The Best of Mercedes & AMG
Yes, your car WILL support Mercedes Me - all cars built this year have the Comm Module necessary. There are a number of steps that need to be completed, first:
If you cannot Define the car then chances are the dealer has not registered correctly (I had this)
If the Services seem to "hang" (ie Constantly comes back with a message saying "Services are being changed - no further changes can be entered" then you need to check you have Accepted T&Cs - if this has been done, pull the Fuse in the passenger footwell (Fuse 309) to reset the Comm Module (again, I had to do this).
The Mercedes Me support is very good (access via the help, option "I am receiving an error code......."). They had to delete and re-enter my registration as the dealer could not complete it.
Good luck.
Dealer has already registered the vehicle hence I got an email to complete registration.
Defining vehicle doesn't seem necessary as my VIN is shown (but I cannot see number plate) so I tried to define it and an error stating vehicle already registered (so dead end)
Took an hour or so for the 5 services shown to become active, all status is set to active and it's been 24hrs since registering
How can I check I have accepted all T&C's? As the 5 services are active I assume it's accepted.
Do I really need to disconnect the fuse? Where did you find this out (did MB ask you to do this?
Technical team came back and said my car does NOT have the services available as it had to be ORDERED at the factory. They say cars are built with basic services or additional services. I never saw any option to have this functionality so nothing like this was ordered, I thought all cars would have it by default.
Anyone think this is BS or dos those who have it, have it ordered specifically?
Car was ordered October 2014 and build date of April 2015 so I'm dazzled
When you don't have Comand Online, additional services are either optional or included, depending on country. You need to have both option codes 05U and 06U.
As far as I know it cannot be retrofitted at the moment.
Last edited by turt; Jun 19, 2015 at 03:39 AM.
I ordered a C250 AMG line with full leather, wood trim, LED smart lights, and in Palladium Silver and the Premium Plus package.
I was told that I would have the car early in August, as I was getting a 250.
I then went back a couple of weeks later at the beginning of April and was told that there was now a face lift, and that I was going to get the newer 2015 model, and was told of all the differences.
I was also told that this had put my delivery back to late August, as they were now having to retrofit the changes into the cars that had been ordered before mine, but not yet built.
I went back to give them my Registration Retention document last week and I was told that there was now a further delay because certain parts were now critical.
Yesterday I received an email from my dealer saying that I will now be getting my new car in last week of September or first week of October.
Really missing that option
I ordered a C250 AMG line with full leather, wood trim, LED smart lights, and in Palladium Silver and the Premium Plus package.
I was told that I would have the car early in August, as I was getting a 250.
I then went back a couple of weeks later at the beginning of April and was told that there was now a face lift, and that I was going to get the newer 2015 model, and was told of all the differences.
I was also told that this had put my delivery back to late August, as they were now having to retrofit the changes into the cars that had been ordered before mine, but not yet built.
I went back to give them my Registration Retention document last week and I was told that there was now a further delay because certain parts were now critical.
Yesterday I received an email from my dealer saying that I will now be getting my new car in last week of September or first week of October.
I am in an almost identical situation to you. I ordered a C250 AMG Line at the end of March and was originally told the car would be delivered by end of July. (it has a build date in July), but was told that due to the fact the car is now being produced in South Africa it has been delayed for end of August delivery.
However, I was not informed about any facelift or new features. What are the differences that you have been told?
I will speak with my dealer tomorrow
I am in an almost identical situation to you. I ordered a C250 AMG Line at the end of March and was originally told the car would be delivered by end of July. (it has a build date in July), but was told that due to the fact the car is now being produced in South Africa it has been delayed for end of August delivery.
However, I was not informed about any facelift or new features. What are the differences that you have been told?
I will speak with my dealer tomorrow

Ordered my C Class in Early February, Delivery date to dealer currently 16th July and I receive regular fortnightly updates to say this is still on track... hope fully this won't slip any longer as I'm inpatient at the best of times and I'm sooo bored of waiting!!
Can't wait to get the car though, Ordered the C220 bluetec Sport in tenorite gray, also added the Optional Air Suspension
I will try and post some pics soon.
First impressions are great, command will take some getting used to it, but overall the car seems to be perfect
Not sure if I'm being fed a line but I was told the pano roofs are also causing delays with CLA and GLA orders too.
Either way just be glad to get a car, hopefully not too much longer to go now!
I would guess that the plant would have it's own electricity supply, but a lot of the new SA part manufacturers will be affected by this, causing even longer delays.




