C Class (W205) C 180 BlueTec,C 200 BlueTec,C 220 BlueTec,C 220 BlueTec BlueEfficiency,C 250 BlueTec,C 300 BlueTec Hybridplus,C 180,C 180 BlueEfficiency,C 200,C 250,C 300,C 400 Plug-in Hybrid,C 400

No traffic info on COMAND online navigation

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Jul 20, 2015 | 12:01 PM
  #101  
Big.Banny's Avatar
Newbie
 
Joined: Jul 2015
Posts: 4
Likes: 0
C250 Saloon 2015
My 6 wk old C class is going back to the dealer Friday while they have a look at the problem of the Traffic updates not working. They say they have no ideas at this stage.
Reply
Old Jul 20, 2015 | 12:13 PM
  #102  
ManiacGT's Avatar
MBWorld Fanatic!
 
Joined: Jan 2015
Posts: 2,075
Likes: 59
From: Manchester, UK
BMW e89 Z4 sDrive 35i & MB S205 C200 AMG Premium Plus
I was told MB know about this and it will be resolved by an update in August.
Reply
Old Jul 20, 2015 | 12:27 PM
  #103  
Big.Banny's Avatar
Newbie
 
Joined: Jul 2015
Posts: 4
Likes: 0
C250 Saloon 2015
Originally Posted by ManiacGT
I was told MB know about this and it will be resolved by an update in August.

I Hope so ManiacGT the dynamic route is useless without the info. Its already lost me hours on the road..


Thanks
Reply
Old Jul 20, 2015 | 02:29 PM
  #104  
jolt8631's Avatar
Super Member
 
Joined: Sep 2014
Posts: 561
Likes: 4
From: UK (South West)
2015 C220 AMG Line Bluetech.
I presume you have tried pulling the fuse to re-start it?
Reply
Old Jul 20, 2015 | 03:20 PM
  #105  
ManiacGT's Avatar
MBWorld Fanatic!
 
Joined: Jan 2015
Posts: 2,075
Likes: 59
From: Manchester, UK
BMW e89 Z4 sDrive 35i & MB S205 C200 AMG Premium Plus
The fuse pulling no longer works for me after the latest software update. I suspect this is a service/infrastructure issue rather than the car.
Reply
Old Jul 20, 2015 | 03:21 PM
  #106  
Shakespeare's Avatar
Junior Member
 
Joined: Jun 2015
Posts: 15
Likes: 0
From: UK
C300h Sport Prem Plus
I'm not having problems at the moment - but just in case, which fuse box is it in?

There appear to several and I can't find a plan as to which fuse does what circuits. The manual suggest that the fuse box in the boot has the fuse schedule - but not in mine.
Reply
Old Jul 20, 2015 | 03:29 PM
  #107  
ManiacGT's Avatar
MBWorld Fanatic!
 
Joined: Jan 2015
Posts: 2,075
Likes: 59
From: Manchester, UK
BMW e89 Z4 sDrive 35i & MB S205 C200 AMG Premium Plus
It's in the fuse box on the passenger foot well wall (interior). It's the top right 5 amp fuse (309)
Reply
Old Jul 20, 2015 | 03:46 PM
  #108  
jolt8631's Avatar
Super Member
 
Joined: Sep 2014
Posts: 561
Likes: 4
From: UK (South West)
2015 C220 AMG Line Bluetech.
Originally Posted by ManiacGT
The fuse pulling no longer works for me after the latest software update. I suspect this is a service/infrastructure issue rather than the car.
Hmm - that does seem strange.... The services obviously did work, up until the software update.

I wonder if it might be worth a conversation with the Mercedes Me helpdesk, to get the Service stopped and re-built against your car. It seems quite likely that your car and the Service are now out of sync...?
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Old Jul 20, 2015 | 03:49 PM
  #109  
jolt8631's Avatar
Super Member
 
Joined: Sep 2014
Posts: 561
Likes: 4
From: UK (South West)
2015 C220 AMG Line Bluetech.
Originally Posted by Shakespeare
The manual suggest that the fuse box in the boot has the fuse schedule - but not in mine.
I'll bet you a fiver it is there.... I looked a couple of times and couldn't find it. It will be tucked down the side of fuse box, but it is back underneath the carpet a little bit. You'll need to pull the carpet back a bit to see it.
Reply
Old Jul 20, 2015 | 05:04 PM
  #110  
Shakespeare's Avatar
Junior Member
 
Joined: Jun 2015
Posts: 15
Likes: 0
From: UK
C300h Sport Prem Plus
Thanks

The boot in the C300h is a little different due to the battery - but I will have another look.
Reply
Old Jul 21, 2015 | 06:05 AM
  #111  
mbrackeva's Avatar
Junior Member
 
Joined: Jul 2015
Posts: 16
Likes: 0
From: Antwerp, Belgium
C220 Bluetec Estate (2015)
Originally Posted by ManiacGT
I was told MB know about this and it will be resolved by an update in August.
I had the same message from 2 different dealers in Belgium. It's a general issue, but they are very quiet about it.

BTW, the fuse trick doesn't work for this issue. It has nothing to do with it. It's a software problem.
Reply
Old Jul 22, 2015 | 08:00 AM
  #112  
Big.Banny's Avatar
Newbie
 
Joined: Jul 2015
Posts: 4
Likes: 0
C250 Saloon 2015
Thank you ManiacGT as I pulled the fuse 309 last night replaced and boom within 30 secs of restarting the car the traffic was showing. I will cancel my trip to MB on Friday and monitor the issue.


Thanks again.

Dave

Originally Posted by mbrackeva
I had the same message from 2 different dealers in Belgium. It's a general issue, but they are very quiet about it.

BTW, the fuse trick doesn't work for this issue. It has nothing to do with it. It's a software problem.

Last edited by Big.Banny; Jul 22, 2015 at 08:04 AM.
Reply
Old Jul 22, 2015 | 12:03 PM
  #113  
Vliegvogeltla's Avatar
Newbie
 
Joined: Jun 2015
Posts: 9
Likes: 0
From: Belgium
C200 break
Originally Posted by mbrackeva
I had the same message from 2 different dealers in Belgium. It's a general issue, but they are very quiet about it.

BTW, the fuse trick doesn't work for this issue. It has nothing to do with it. It's a software problem.
Hi Mbrackeva, Indeed the dealer is very quite about this problem. Today they promissed me to have a software update ready in wk 31. The problem seems to be the Traffic signal, but only for Belgium. I believe the story is true as when driving in The Netherlands or France the Comand Traffic is working properly.
Will keep you posted.
Reply
Old Jul 24, 2015 | 01:40 PM
  #114  
Big.Banny's Avatar
Newbie
 
Joined: Jul 2015
Posts: 4
Likes: 0
C250 Saloon 2015
Ha ha ha. Today I got a call from My local Mercedes dealer as I had cancelled my visit as the problem was solved (for now) with the fuse pull. The reason for the call!! They asked me how I solved it as they had another C Class with the same issue on the way in!!! he he
Reply
Old Jul 24, 2015 | 01:44 PM
  #115  
bensales's Avatar
Member
10 Year Member
 
Joined: Jan 2015
Posts: 133
Likes: 4
Originally Posted by Big.Banny
Ha ha ha. Today I got a call from My local Mercedes dealer as I had cancelled my visit as the problem was solved (for now) with the fuse pull. The reason for the call!! They asked me how I solved it as they had another C Class with the same issue on the way in!!! he he
I had a similar call, albeit after I'd got the car back from the second time fixing it.

I told them I'd solved it with...

http://www.tomtom.com/en_gb/drive/ca...o-5100-europe/
Reply
Old Jul 24, 2015 | 02:54 PM
  #116  
jolt8631's Avatar
Super Member
 
Joined: Sep 2014
Posts: 561
Likes: 4
From: UK (South West)
2015 C220 AMG Line Bluetech.
Originally Posted by bensales
I had a similar call, albeit after I'd got the car back from the second time fixing it.

I told them I'd solved it with...

http://www.tomtom.com/en_gb/drive/ca...o-5100-europe/
????
Reply
Old Jul 24, 2015 | 02:55 PM
  #117  
bensales's Avatar
Member
10 Year Member
 
Joined: Jan 2015
Posts: 133
Likes: 4
I stopped using the Comand Online which I'd paid a fortune for as an option and started using a 200 quid TomTom which actually works.
Reply
Old Jul 24, 2015 | 03:00 PM
  #118  
jolt8631's Avatar
Super Member
 
Joined: Sep 2014
Posts: 561
Likes: 4
From: UK (South West)
2015 C220 AMG Line Bluetech.
Oh, right....
Reply
Old Jul 24, 2015 | 03:04 PM
  #119  
bensales's Avatar
Member
10 Year Member
 
Joined: Jan 2015
Posts: 133
Likes: 4
I drive a lot on the M25, M40 and M6. Reliable traffic info is an absolute must to me, hence paying for Comand Online. But as I can't rely on it, I've had to fit something that I know works.

Also the user interface of the Comand Online is shocking. If I'd designed that for a customer, I'd have been fired. Lovely big screen that shows virtually no information of value to the driver. What's my next turning? No idea unless I'm less than 800 yards from the junction. And if it's a large roundabout, we'll tell you to keep left even if you're turning right.
Reply
Old Jul 24, 2015 | 03:21 PM
  #120  
mbrackeva's Avatar
Junior Member
 
Joined: Jul 2015
Posts: 16
Likes: 0
From: Antwerp, Belgium
C220 Bluetec Estate (2015)
Originally Posted by Vliegvogeltla
Hi Mbrackeva, Indeed the dealer is very quite about this problem. Today they promissed me to have a software update ready in wk 31. The problem seems to be the Traffic signal, but only for Belgium. I believe the story is true as when driving in The Netherlands or France the Comand Traffic is working properly.
Will keep you posted.
That's next week? Yes, please keep me posted. This is driving me mad, more so since they are using the holiday period to work on pretty much every major road in the country!
I've seen Traffic work in the Netherlands (briefly, between Roosendaal and the border) and in France. However, in France it didn't work around major cities (Paris, Orléans, ...) making it again fairly useless.
Anyway, we'll see after the BIG FIX.
Reply
Old Jul 24, 2015 | 04:42 PM
  #121  
jolt8631's Avatar
Super Member
 
Joined: Sep 2014
Posts: 561
Likes: 4
From: UK (South West)
2015 C220 AMG Line Bluetech.
Originally Posted by bensales
And if it's a large roundabout, we'll tell you to keep left even if you're turning right.
Yeah, the whole "I'll treat a roundabout as a series of junctions" thing is very bizarre, I grant you.

WRT to the next junction info, that is where I find the HUD really useful, as it gives you the junction info.
Reply
Old Jul 25, 2015 | 09:00 AM
  #122  
mbrackeva's Avatar
Junior Member
 
Joined: Jul 2015
Posts: 16
Likes: 0
From: Antwerp, Belgium
C220 Bluetec Estate (2015)
Originally Posted by mbrackeva
That's next week? Yes, please keep me posted. This is driving me mad, more so since they are using the holiday period to work on pretty much every major road in the country!
I've seen Traffic work in the Netherlands (briefly, between Roosendaal and the border) and in France. However, in France it didn't work around major cities (Paris, Orléans, ...) making it again fairly useless.
Anyway, we'll see after the BIG FIX.
Mind you, I would already be happy if they get TMC to work. The Tomtom Traffic module is a nice extra.
Reply
Old Jul 29, 2015 | 03:02 AM
  #123  
Christian K's Avatar
Junior Member
 
Joined: Jul 2015
Posts: 55
Likes: 10
'21 GLS63 AMG, '15 S63 AMG Coupé
Great that I found this thread! The LTI in my S63AMG has never worked (got my car in November 2014) and it took a while until I realized it didn't work. First my dealer here in Sweden didn't understand what I was talking about, and after that it has been in the workshop three times without any progress. Actually, it's in the workshop right now and I'm hoping to get some feedback later today. What annoys me the most is that lack of information and the acknowledgment that this is a common problem...
Reply
Old Jul 31, 2015 | 02:16 AM
  #124  
Christian K's Avatar
Junior Member
 
Joined: Jul 2015
Posts: 55
Likes: 10
'21 GLS63 AMG, '15 S63 AMG Coupé
Got my ar back from the shop yesterday and now, finally after three visits, the LTI seems to be working as it should. After unnecessary replacement of the communication module, disassembly of parts of the interior to be able to measure connections and also considering replacement of the entire command, a "brand new" firmware was loaded remotely from Germany

Question now is what compensation I should ask for
Reply
Old Aug 2, 2015 | 11:18 AM
  #125  
HorshamRebel's Avatar
Member
 
Joined: Jun 2015
Posts: 90
Likes: 1
From: Slough, UK
C Class W204
Be cheeky and ask for a new C Class as a replacement to this one, then when they say no, ask for what you actually want.... How about free servicing for 4 years
Reply


You have already rated this thread Rating: Thread Rating: 1 votes, 4.00 average.


All times are GMT -4. The time now is 04:47 PM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE