Hi everybody,
I have noted a major problem with the 2015 C-Class. After ignition, the COMAND console (infotainment) fails to start; no radio, no telephone, no navigation, screen stays off. The sensors of the car fail (blind spot monitoring system). I have noted this in -10 to -20 celsius weather. It has happened on 2 C-class that I have driven (mine and a replacement vehicle).
Has anyone else noted similar problems?
(ps StanNH I know you have had a lot of cold-related problems, has this happened to you?)
thanks in advance,
montrealdave

 

The above question is mostly for Canadian owners or US owners who live in cold states. The infotainment system doesn't work in cold weather...?

 

No, that's not normal. I started my C300 loaner this morning at 24 below zero F and all was normal. I picked up my own C300 from the dealer later in the day, when the temperature had shot up to a scalding +7 F, and no problem.

It sounds like a faulty connection, that may be temperature sensitive with the expansion and contraction that brings. Definitely not kosher ... a trip to the dealer is in order.

 

thanks Stan!
this has happened in the cold after I have saved my 'home' address for the navigation system.
did you have any problems with the system after inputting the home address?

 

Not at all, in fact I started route guidance for my home location as soon as I left the dealer. Are you sure nothing is touching the off button on the center console?