2015 C-Class Receives Low Marks in '15 J.D Power Initial Quality Study
06-29-2015, 01:40 PM
#101
Senior Member
Each individual vehicle class forum on this site seems very unique in its audience. I have a W204 and that forum is mostly enthusiasts, tuning and modifying. Used to have a W209 CLK, and that forum was mostly enthusiasts and people learning about and checking on the balance shaft issue. My wife is looking into a new SLK or SLC, depending on the timing, and that forum is just plain dead.
One thing that strikes me about the tone of the W205 forum versus, for example, the W204, is that it's a VERY different car with a VERY different audience. I think this forum reflects those differences. Drivers jumping into W205s are driving comparable or more expensive rides, like a Lexus GS, and are expecting a near-flawless experience that is polished and very traditional "Mercedes-Benz" luxury. The W204 used to be the true entry point of the brand at least here in the US, and MB is really trying to raise the profile of the C - and I think customers expectations for the W205's quality and performance are aligned with what MB wanted. In a strange way, I think the increased scrutiny over quality shown here in these forums means they're probably getting the customers they wanted and succeeding at least marketing-wise.
06-29-2015, 03:11 PM
#102
MBWorld Fanatic!
Given my initial struggles. Not surprised at all, however, not at all unexpected. Mercedes reliability has, at best, always been mediocre being far worse than Japanese brands (that why this is my first German car). To complicate things further, its a brand new model with almost all systems being new including engine, suspension and many other things, PLUS, its made in a North American plant that has never built sedans before (for US costumer). Its a miracle that the car does not have even worse reliability/ fit and finish. I'm sure reliability will improve to average or a little better in a year or two.
06-30-2015, 03:16 PM
#103
Not surprised by the JD Power initial quality study results for the W205, I mean the seats oozed for crying out loud. But I think MB will get their act together when the time comes for a refresh, I wouldn't put my hopes up on the 2016 fixing all the issues. I'm particularly shocked by the perception of "quality" when it comes to technology. Nevermind the controversial aesthetics of the iPad screen, the touchpad is completely useless and has about a full second of gesture lag. (Funny how new A class interior has similar new styling but no touchpad.)
Each individual vehicle class forum on this site seems very unique in its audience. I have a W204 and that forum is mostly enthusiasts, tuning and modifying. Used to have a W209 CLK, and that forum was mostly enthusiasts and people learning about and checking on the balance shaft issue. My wife is looking into a new SLK or SLC, depending on the timing, and that forum is just plain dead.
One thing that strikes me about the tone of the W205 forum versus, for example, the W204, is that it's a VERY different car with a VERY different audience. I think this forum reflects those differences. Drivers jumping into W205s are driving comparable or more expensive rides, like a Lexus GS, and are expecting a near-flawless experience that is polished and very traditional "Mercedes-Benz" luxury. The W204 used to be the true entry point of the brand at least here in the US, and MB is really trying to raise the profile of the C - and I think customers expectations for the W205's quality and performance are aligned with what MB wanted. In a strange way, I think the increased scrutiny over quality shown here in these forums means they're probably getting the customers they wanted and succeeding at least marketing-wise.
Each individual vehicle class forum on this site seems very unique in its audience. I have a W204 and that forum is mostly enthusiasts, tuning and modifying. Used to have a W209 CLK, and that forum was mostly enthusiasts and people learning about and checking on the balance shaft issue. My wife is looking into a new SLK or SLC, depending on the timing, and that forum is just plain dead.
One thing that strikes me about the tone of the W205 forum versus, for example, the W204, is that it's a VERY different car with a VERY different audience. I think this forum reflects those differences. Drivers jumping into W205s are driving comparable or more expensive rides, like a Lexus GS, and are expecting a near-flawless experience that is polished and very traditional "Mercedes-Benz" luxury. The W204 used to be the true entry point of the brand at least here in the US, and MB is really trying to raise the profile of the C - and I think customers expectations for the W205's quality and performance are aligned with what MB wanted. In a strange way, I think the increased scrutiny over quality shown here in these forums means they're probably getting the customers they wanted and succeeding at least marketing-wise.
06-30-2015, 03:19 PM
#104
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2013 BMW 328xi
Good points, but for build quality, the car isn't doing well compared to ANY cars. No just luxury class. If you cross shopped the W205 and a base Aveo, Hyundai, Kia, the W205 though technologically and style wise miles ahead, build quality isn't close to the other cars costing less than half as much. Mercedes can't provide me with a reasonable excuse for this. Or their blowing off people with a concern about their car as normal.
06-30-2015, 03:38 PM
#105
Either way, I've driven and seen a good number of both. Kia and Hyundai deserve to be high on this list by any measure. Of course very different cars than MB designs. But can't crack on how well the Korean's can execute a built.
07-01-2015, 07:34 PM
#106
Super Moderator
Tuscaloosa has never been a great plant for build quality. SA cancelled taking ML's from them for a long while and sourced from Austria. (which is a contract plant!!!)
