I am starting to hate this car!
MBWorld Fanatic!
Joined: Sep 2014
Posts: 1,822
Likes: 33
From: Whitefield, NH
2015 C300 Sport: Palladium, Premium, Multimedia, Leather, BLIS
There are some really good MB dealers out there but, unfortunately, there are also plenty of bad ones.
Super Member
Joined: Aug 2014
Posts: 600
Likes: 4
From: Sunshine State
2015 C300 RWD
My dealer is the only reason I stayed with MB after my first C300 adventure. They have been fantastic and done everything to keep me as a customer. If not for their exceptional service and help in getting me a new car, I would been in another brand by now.
There are some really good MB dealers out there but, unfortunately, there are also plenty of bad ones.
There are some really good MB dealers out there but, unfortunately, there are also plenty of bad ones.
Stan, when they updated your software/firmware for your door lock/key fob, if they mentioned, is that the same overall software for the car's ecm, such as for steering, etc, or is each little patch only address a specific issue? I'm guessing the transmission and Comand have their own software update mechanisms, and sounds like your 2nd car had updated Comand firmware.
Super Member
Joined: May 2015
Posts: 692
Likes: 24
From: Cambridge, MA
2015 C300 Sport 4MATIC
I just talked to my dealer, and after he did some research, he found that at the time of my build, c300 sport's with 4matic were being built with the comfort suspension.
He confirmed that I do have the comfort suspension on my car. Similar practice to what bmw did with m-sport 3 series' that had xdrive i suppose
He confirmed that I do have the comfort suspension on my car. Similar practice to what bmw did with m-sport 3 series' that had xdrive i suppose
Junior Member
Joined: Feb 2015
Posts: 38
Likes: 1
From: New York
2021 MB GLA 250 4Matic
I just talked to my dealer, and after he did some research, he found that at the time of my build, c300 sport's with 4matic were being built with the comfort suspension.
He confirmed that I do have the comfort suspension on my car. Similar practice to what bmw did with m-sport 3 series' that had xdrive i suppose
He confirmed that I do have the comfort suspension on my car. Similar practice to what bmw did with m-sport 3 series' that had xdrive i suppose
So no reason for me to ask since we are in the same boat, I guess theres nothing we can do about this either.
MBWorld Fanatic!
Joined: Sep 2014
Posts: 1,822
Likes: 33
From: Whitefield, NH
2015 C300 Sport: Palladium, Premium, Multimedia, Leather, BLIS
Very true. You both seem to have exceptional dealers.
Stan, when they updated your software/firmware for your door lock/key fob, if they mentioned, is that the same overall software for the car's ecm, such as for steering, etc, or is each little patch only address a specific issue? I'm guessing the transmission and Comand have their own software update mechanisms, and sounds like your 2nd car had updated Comand firmware.
Stan, when they updated your software/firmware for your door lock/key fob, if they mentioned, is that the same overall software for the car's ecm, such as for steering, etc, or is each little patch only address a specific issue? I'm guessing the transmission and Comand have their own software update mechanisms, and sounds like your 2nd car had updated Comand firmware.
Thread Starter
Senior Member
Joined: Dec 2014
Posts: 301
Likes: 19
2015 W205
.
I think he is BSing you. There are a ton of C300s with Sport package that were built correctly, from August last year onward. The ones that have the comfort suspension were ordered incorrectly. The dealership that placed the order had to make a choice in the system for the suspension, no matter if the car was base, luxury, or sport model. All of them could be configured with comfort, sport, or airmatic suspension. A number of cars were incorrectly configured, by the various dealerships. One would think the system would default the Sport model to sport suspension, but it doesn't.
Call MBUSA if you want to get this dealt with correctly. Your dealership is trying to avoid responsibility.
I just talked to my dealer, and after he did some research, he found that at the time of my build, c300 sport's with 4matic were being built with the comfort suspension.
He confirmed that I do have the comfort suspension on my car. Similar practice to what bmw did with m-sport 3 series' that had xdrive i suppose
He confirmed that I do have the comfort suspension on my car. Similar practice to what bmw did with m-sport 3 series' that had xdrive i suppose
Call MBUSA if you want to get this dealt with correctly. Your dealership is trying to avoid responsibility.
Thread Starter
Senior Member
Joined: Dec 2014
Posts: 301
Likes: 19
2015 W205
My car is a 10/2014 build. I am starting to think it was built at 9AM on Monday when the workers were still half asleep from the weekend, or 4PM on a Friday, when they were trying to get done so they could knock off work and go grab a beer and watch the Crimson Tide play.
MBWorld Fanatic!
Joined: Sep 2014
Posts: 1,822
Likes: 33
From: Whitefield, NH
2015 C300 Sport: Palladium, Premium, Multimedia, Leather, BLIS
.
I think he is BSing you. There are a ton of C300s with Sport package that were built correctly, from August last year onward. The ones that have the comfort suspension were ordered incorrectly. The dealership that placed the order had to make a choice in the system for the suspension, no matter if the car was base, luxury, or sport model. All of them could be configured with comfort, sport, or airmatic suspension. A number of cars were incorrectly configured, by the various dealerships. One would think the system would default the Sport model to sport suspension, but it doesn't.
Call MBUSA if you want to get this dealt with correctly. Your dealership is trying to avoid responsibility.
I think he is BSing you. There are a ton of C300s with Sport package that were built correctly, from August last year onward. The ones that have the comfort suspension were ordered incorrectly. The dealership that placed the order had to make a choice in the system for the suspension, no matter if the car was base, luxury, or sport model. All of them could be configured with comfort, sport, or airmatic suspension. A number of cars were incorrectly configured, by the various dealerships. One would think the system would default the Sport model to sport suspension, but it doesn't.
Call MBUSA if you want to get this dealt with correctly. Your dealership is trying to avoid responsibility.
I believe these errors were made at the factory and were not made during the ordering process.
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Super Member
Joined: May 2015
Posts: 692
Likes: 24
From: Cambridge, MA
2015 C300 Sport 4MATIC
.
I think he is BSing you. There are a ton of C300s with Sport package that were built correctly, from August last year onward. The ones that have the comfort suspension were ordered incorrectly. The dealership that placed the order had to make a choice in the system for the suspension, no matter if the car was base, luxury, or sport model. All of them could be configured with comfort, sport, or airmatic suspension. A number of cars were incorrectly configured, by the various dealerships. One would think the system would default the Sport model to sport suspension, but it doesn't.
Call MBUSA if you want to get this dealt with correctly. Your dealership is trying to avoid responsibility.
I think he is BSing you. There are a ton of C300s with Sport package that were built correctly, from August last year onward. The ones that have the comfort suspension were ordered incorrectly. The dealership that placed the order had to make a choice in the system for the suspension, no matter if the car was base, luxury, or sport model. All of them could be configured with comfort, sport, or airmatic suspension. A number of cars were incorrectly configured, by the various dealerships. One would think the system would default the Sport model to sport suspension, but it doesn't.
Call MBUSA if you want to get this dealt with correctly. Your dealership is trying to avoid responsibility.
