I am starting to hate this car!
Thread Starter
Senior Member
Joined: Dec 2014
Posts: 301
Likes: 19
2015 W205
I am starting to hate this car!
So issue number 4376 : My touchpad stopped working today. I guess it is stuck in the down position, can't click it or use it.
Add it to the long list of other issues. I think I have surpassed Stan and thensome. Italics indicates the item has been repaired/addressed by dealer.
Mercedes Problems 02/12/2015
1) MBtex seats bleeding and oozing white substance when below freezing
2) Rear Bumper not aligned to the rear fender correctly
3) Chrome trim on drivers front door not aligned to rear door chrome trim
4) Front brakes squealing when temp outside is cold
5) Excessive wind noise at front doors
6) 485 comfort suspension instead of 486 sport suspension
7) Gas filler cover misalignment
NEW PROBLEMS 03/15/2015
8) Sunroof trim on left side at rear of car is loose
9) Garage door opener left button doesn’t work
10) Clunking axle noise from front right side when “warm” after driving
NEW PROBLEMS 06/15/2015
11) Car wouldn’t start, all lights on, all safety systems off
12) Power steering inoperative
13) Center console wood incorrect alignment with cover
14) Shoddy MBTex needs to be repaired 2nd Time
NEW PROBLEMS 07/05/2015
15) Poorly installed MBTex needs to be repaired 3rd time
16) Cruise Control Failed during drive
17) Touchpad inoperative.
Add it to the long list of other issues. I think I have surpassed Stan and thensome. Italics indicates the item has been repaired/addressed by dealer.
Mercedes Problems 02/12/2015
1) MBtex seats bleeding and oozing white substance when below freezing
2) Rear Bumper not aligned to the rear fender correctly
3) Chrome trim on drivers front door not aligned to rear door chrome trim
4) Front brakes squealing when temp outside is cold
5) Excessive wind noise at front doors
6) 485 comfort suspension instead of 486 sport suspension
7) Gas filler cover misalignment
NEW PROBLEMS 03/15/2015
8) Sunroof trim on left side at rear of car is loose
9) Garage door opener left button doesn’t work
10) Clunking axle noise from front right side when “warm” after driving
NEW PROBLEMS 06/15/2015
11) Car wouldn’t start, all lights on, all safety systems off
12) Power steering inoperative
13) Center console wood incorrect alignment with cover
14) Shoddy MBTex needs to be repaired 2nd Time
NEW PROBLEMS 07/05/2015
15) Poorly installed MBTex needs to be repaired 3rd time
16) Cruise Control Failed during drive
17) Touchpad inoperative.
Member
Joined: Jun 2014
Posts: 78
Likes: 0
From: Pennsylvania, USA
Audi S4
Sorry to hear of all your issues RustyCruiser. I've said it numerous times replacing the MBTex covers will never be a 100% quality job by the dealer. Things will eventually start looking saggy or wrinkled in places it's not supposed to be. Nothing will be the same as the factory.
This for me alone would be the dealbreaker and I'd probably return the car. Nothing like getting into your brand new car and seeing the saggy seats, something I'd expect on a 200k mile, 11 year old KIA.
This for me alone would be the dealbreaker and I'd probably return the car. Nothing like getting into your brand new car and seeing the saggy seats, something I'd expect on a 200k mile, 11 year old KIA.
MBWorld Fanatic!
Joined: Sep 2014
Posts: 1,822
Likes: 33
From: Whitefield, NH
2015 C300 Sport: Palladium, Premium, Multimedia, Leather, BLIS
I'd say it's time to get MB-USA involved with your dealer to work out a trade deal. They'll throw in some goodies, like an extended warranty, to help take the sting out of the depreciation hit. Your dealer also has some discretionary "customer satisfaction" cash available to use towards mitigating the trade difference. You will have to spend some cash but, based on my own experience, it's worth it. In your case, you can also order a 2016 model and come out okay.
My suggestion is to call MB-USA Monday morning and ask for a new car. That should get things started and also get you a case manager assigned. It is a negotiation, but I think you will be able to work out an equitable settlement.
My suggestion is to call MB-USA Monday morning and ask for a new car. That should get things started and also get you a case manager assigned. It is a negotiation, but I think you will be able to work out an equitable settlement.
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Thread Starter
Senior Member
Joined: Dec 2014
Posts: 301
Likes: 19
2015 W205
Junior Member
Joined: Jun 2015
Posts: 15
Likes: 0
From: UK
C300h Sport Prem Plus
In the UK the sports package comes with Comfort Suspension - but lowered by 15mm. The sports suspension only comes on the AMG line models.
One would think that sports suspension comes with the sports model, but it was clear on my specification (and in the brochure) when I ordered that this was not the case and I was actually happy with this. The sports package came with other features I wanted, but was happy to have comfort suspension - I can stiffen it up if I want with the agility select.
Did you specifically order Sports suspension or was it on the car specification sheet?
One would think that sports suspension comes with the sports model, but it was clear on my specification (and in the brochure) when I ordered that this was not the case and I was actually happy with this. The sports package came with other features I wanted, but was happy to have comfort suspension - I can stiffen it up if I want with the agility select.
Did you specifically order Sports suspension or was it on the car specification sheet?
Super Member
Joined: Sep 2014
Posts: 561
Likes: 4
From: UK (South West)
2015 C220 AMG Line Bluetech.
Member
Joined: Oct 2014
Posts: 197
Likes: 5
From: South Florida
C300 4Matic
In the UK the sports package comes with Comfort Suspension - but lowered by 15mm. The sports suspension only comes on the AMG line models.
One would think that sports suspension comes with the sports model, but it was clear on my specification (and in the brochure) when I ordered that this was not the case and I was actually happy with this. The sports package came with other features I wanted, but was happy to have comfort suspension - I can stiffen it up if I want with the agility select.
Did you specifically order Sports suspension or was it on the car specification sheet?
One would think that sports suspension comes with the sports model, but it was clear on my specification (and in the brochure) when I ordered that this was not the case and I was actually happy with this. The sports package came with other features I wanted, but was happy to have comfort suspension - I can stiffen it up if I want with the agility select.
Did you specifically order Sports suspension or was it on the car specification sheet?
Member
Joined: Oct 2014
Posts: 197
Likes: 5
From: South Florida
C300 4Matic
Sport Package Not available with Luxury Package
• 18" AMG® 5‑spoke wheels, or 19" AMG multispoke wheels in silver or black/polished (extra charge)6
• AMG lower body styling
• Sport-tuned suspension
• Perforated front brakes with painted calipers
• Front sport seats
• Flat-bottom sport steering wheel
• Brushed aluminum pedals with rubber studs
• Topstitched MB‑Tex upper dash and upper door trim
• AMG floor mats
• Black headliner
=
Luxury Package Not available with Sport Package
• 17" multispoke wheels
• Comfort-tuned suspension
• Luxury lower body styling with chrome accents
• Slat-type grille and hood-mounted stand‑up Star
• Topstitched MB‑Tex upper dash and upper door trim
• Burl Walnut or Linden wood trim
• 18" AMG® 5‑spoke wheels, or 19" AMG multispoke wheels in silver or black/polished (extra charge)6
• AMG lower body styling
• Sport-tuned suspension
• Perforated front brakes with painted calipers
• Front sport seats
• Flat-bottom sport steering wheel
• Brushed aluminum pedals with rubber studs
• Topstitched MB‑Tex upper dash and upper door trim
• AMG floor mats
• Black headliner
=
Luxury Package Not available with Sport Package
• 17" multispoke wheels
• Comfort-tuned suspension
• Luxury lower body styling with chrome accents
• Slat-type grille and hood-mounted stand‑up Star
• Topstitched MB‑Tex upper dash and upper door trim
• Burl Walnut or Linden wood trim
Member
Joined: May 2007
Posts: 91
Likes: 0
From: New York
2018 GLC300 4Matic
That was the problem in the US a lot of dealers including mine ordered incorrectly and Sport Package cars were built with Comfort Suspension. Of course I declined my initial order which was delivered with the Comfort Suspension and re-ordered the car I have now which has the Sport Suspension.
Junior Member
Joined: Sep 2012
Posts: 29
Likes: 0
'15 Lexus IS 350 F SPORT
I'm so sorry to hear about your problems. I also had suspension issues and cruise control problems among a long list of defects. It is unfortunate that what was supposed to be a highly evolutionary car has been set back with so many problems.
Long story short, the myriad of quality problems with my C300 is the reason I now drive a Lexus. I now drive a 2015 IS 350 F Sport AWD. Very happy with the switch. Plus - Lexus' award winning customer service and dealer experience made it even easier.
I hope you are able to work out a resolution with your vehicle.
Long story short, the myriad of quality problems with my C300 is the reason I now drive a Lexus. I now drive a 2015 IS 350 F Sport AWD. Very happy with the switch. Plus - Lexus' award winning customer service and dealer experience made it even easier.
I hope you are able to work out a resolution with your vehicle.
Last edited by X5PlatBronze; Jul 17, 2015 at 01:30 AM.
Member
Joined: May 2007
Posts: 91
Likes: 0
From: New York
2018 GLC300 4Matic
Plug your VIN number into the URL provided by Rustycruiser and see whats included in your build. The picture of the car in your sig. does look like it sits pretty high. That would be a first - a C400 with Comfort Suspension. Check out my C300 on Page 33 of the Picture thread to see how a Sport Suspension equipped car should sit.
MBWorld Fanatic!
Joined: Sep 2014
Posts: 1,822
Likes: 33
From: Whitefield, NH
2015 C300 Sport: Palladium, Premium, Multimedia, Leather, BLIS
You can look up your car's data card using it's VIN number on a number of websites. This is the one I used : http://carinfo.kiev.ua/cars/vin/mercedes/vin_check
Member
Joined: May 2007
Posts: 91
Likes: 0
From: New York
2018 GLC300 4Matic
It took a couple of tries for my cars info to show up but it did. Try again. Stan make sure you enter the letters in your VIN # in UPPERCASE that made the difference for me.
Last edited by madmax; Jul 23, 2015 at 01:43 PM.
Super Member
Joined: Mar 2002
Posts: 664
Likes: 33
From: Ft. Lauderdale
2015 C300, 2025 GLC300 4Matic
I just ran my VIN and I got a shock. It said I had Sport Suspension (486 SPORTS SUSPENSION). The only problem is that I did not order the sport package. I have complained many times about how bad the ride is - now I know why. I have had the car for six months. What do I do now. How could they make me whole? How can I confirm on the car that it is the sport suspension.
Last edited by hpilot; Jul 23, 2015 at 02:30 PM.
Member
Joined: Apr 2015
Posts: 130
Likes: 2
From: Ottawa, Canada
MY16 C300
I gotta ask, hpilot; was it supposed to say (on the report you posted) that you have a sport suspension? If so, I can't see it. (but then, my wife says I'm going blind... so that might be it).
But then, this report also says you've got two sets of wheels (both 17 and 18 inch)
But then, this report also says you've got two sets of wheels (both 17 and 18 inch)
