Windshield Replacement
Super Member
Joined: Jun 2015
Posts: 630
Likes: 188
C450, GLS 63 and a few other things
Had mine done and there is a thread or two that several others have had as well.
I Used Safelight with OEM glass instead of the dealer (who uses a body shop that wanted a heft deposit before ordering the glass). Had some trouble with the rain sensing wipers afterwards and Safelite went to the dealer so they could work on it together.
I was thrilled with the dealer and Safelite working together to fix the issue, both of them stepped up. Otherwise, there isn't much special to it outside of the fact that there are many versions of the glass for W205 depending upon options (HUD, lane sensors, auto high-beams, etc..).
I Used Safelight with OEM glass instead of the dealer (who uses a body shop that wanted a heft deposit before ordering the glass). Had some trouble with the rain sensing wipers afterwards and Safelite went to the dealer so they could work on it together.
I was thrilled with the dealer and Safelite working together to fix the issue, both of them stepped up. Otherwise, there isn't much special to it outside of the fact that there are many versions of the glass for W205 depending upon options (HUD, lane sensors, auto high-beams, etc..).
Member
Joined: Jun 2016
Posts: 83
Likes: 9
W205 C250 2016
Just tell your Insurance that your want the OEM windshield, I replaced my 3 times in less than 6 months because rock chips. Seems this Windshield is weaker that other brands.
With your VIN # I think the dealership will request the same windshield that you have right now.
With your VIN # I think the dealership will request the same windshield that you have right now.
Member
Joined: Jun 2014
Posts: 234
Likes: 12
From: Michigan
w205 C43, 958.1 CTT
Just tell your Insurance that your want the OEM windshield, I replaced my 3 times in less than 6 months because rock chips. Seems this Windshield is weaker that other brands.
With your VIN # I think the dealership will request the same windshield that you have right now.
With your VIN # I think the dealership will request the same windshield that you have right now.
Junior Member
Joined: Feb 2017
Posts: 46
Likes: 5
From: Kirkland, WA
2016 C300 4Matic
my insurance will cover it but I will have to pay 500 dedictible.
sucks
Super Member
Joined: Jun 2015
Posts: 630
Likes: 188
C450, GLS 63 and a few other things
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Super Member
Joined: Jun 2015
Posts: 630
Likes: 188
C450, GLS 63 and a few other things
In my state, with my insurance company, glass is a comprehensive claim, subject to by comprehensive deductible unless the reason for the breakage was an object or stone thrown from a commercial vehicle, but again this will vary quite a bit.
My chip/crack was also like the pictures posted, however it was on the drivers side. We don't have a big enough sample size to be sure or prove anything, but it sure does seem strange the way these are breaking....
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MBWorld Fanatic!
Joined: May 2008
Posts: 7,653
Likes: 560
2016 C300
In states where there is no deductible on windshield glass ( a practice that started when a state legislator's car was hit by someone trying to see thru a spidered windshield BTW) the insurer will contract through a single mobile glass provider (Safelight is most common).
You don't have to use their vendor. The alternative is for them to cut a check payable to both you and your lien holder for the amount their vendor would have charged and you can use that money toward whatever windshield you'd like. Your carrier does not owe more than the prevailing market rate, so while you can go wherever you want, they don't have to pay whatever your choice charges. The difference is on you. You'd need to get the lien holder to sign off on the repairs and the check itself.
With respect to aftermarket glass, if one is available, that's the extent of the coverage. The exception is for current model year cars under 15k miles, which generally get all OEM.
You don't have to use their vendor. The alternative is for them to cut a check payable to both you and your lien holder for the amount their vendor would have charged and you can use that money toward whatever windshield you'd like. Your carrier does not owe more than the prevailing market rate, so while you can go wherever you want, they don't have to pay whatever your choice charges. The difference is on you. You'd need to get the lien holder to sign off on the repairs and the check itself.
With respect to aftermarket glass, if one is available, that's the extent of the coverage. The exception is for current model year cars under 15k miles, which generally get all OEM.
Thread Starter
Senior Member
Joined: May 2014
Posts: 257
Likes: 2
2015 C400 loaded
It was a big rock from what I could tell, it startled me pretty good when it hit so I don't think any car would have held up any better. I will contact my insurance next week and find out. More of a pain than anything
Banned
Joined: May 2023
Posts: 209
Likes: 3
just looking
Had mine done and there is a thread or two that several others have had as well.
I Used Safelight with OEM glass instead of the dealer (who uses a body shop that wanted a heft deposit before ordering the glass). Had some trouble with the rain sensing wipers afterwards and Safelite went to the dealer so they could work on it together.
I was thrilled with the dealer and Safelite working together to fix the issue, both of them stepped up. Otherwise, there isn't much special to it outside of the fact that there are many versions of the glass for W205 depending upon options (HUD, lane sensors, auto high-beams, etc..).
I Used Safelight with OEM glass instead of the dealer (who uses a body shop that wanted a heft deposit before ordering the glass). Had some trouble with the rain sensing wipers afterwards and Safelite went to the dealer so they could work on it together.
I was thrilled with the dealer and Safelite working together to fix the issue, both of them stepped up. Otherwise, there isn't much special to it outside of the fact that there are many versions of the glass for W205 depending upon options (HUD, lane sensors, auto high-beams, etc..).
Super Member
Joined: Jun 2015
Posts: 630
Likes: 188
C450, GLS 63 and a few other things
Two days ago, I got hit by something on the highway and now have a big chip in my windshield. My car has double-insulated windshield glass, and if they can’t repair the chip and I need a new windshield, how can I ensure they replace it with the same type of glass? For those of you who’ve had your windshield replaced, was it an Audi OEM product, or did places like Safelite use their own brand of glass? I’d go to the dealer, but they’d likely send it out to a glass shop, though at least I’d be sure to get the right glass. The question is, will my insurance company (Progressive) allow me to choose where I go? Thanks!
You can choose where to go using insurance (by law), but Progressive may make it easier in their preferred shops. Even if you chose where to go, Insurance may still cap the cost at what the non-OE glass would cost.
