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Touchpad sticks when hot

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Old 04-30-2017, 11:22 AM
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2016 C300 sedan
Touchpad sticks when hot

I have noticed my touchpad does not work once it gets hot from sunlight. I am thinking about adding window vent shades if available. Also thinking about a windshield shade. Not really too excited about having to open windows and cover the windshield each time I leave the car but would like for the touchpad to work on the rare occasions I use it. Anyone else experiencing this and if so how are you dealing with it? I tried throwing a microfiber cloth over the pad but it still got too hot and stuck. Maybe I need to use a thicker towel?
Old 04-30-2017, 11:56 AM
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Not happened to me. Replace it?
Old 04-30-2017, 12:45 PM
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Tint with high heat rejection
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Old 04-30-2017, 07:00 PM
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Ultimately the heat shouldn't cause it. Get it checked out by your dealer. There were heaps of issues early on with the touchpads. They have a 'palm' sensor which locks/disables the click-down mode in the pad when you have a broader surface area making contact. You need to find out whether the mode is getting triggered or if it's a physical fault of the switch. They can do diagnostics with Xentry to determine if it's working properly and if not, replace it.
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