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C class Coupe (c300)

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Old May 26, 2017 | 11:25 AM
  #1  
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C300 Coupe
C class Coupe (c300)

Warning messages on dash:
-- Traffic Sign Assist inoperative
-- Active Lane Keeping Assist inoperative
-- Pre-safe functions limited

Mercedes Brentford are telling me the above messages show up because I'm in Sport+ mode. It does kind of make sense but at the same time why would the safety features turn off? If anything you'll need them more because you'll be driving it that but harder...
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Old May 26, 2017 | 12:33 PM
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2017 C300 Coupe (C205)
According to the 2017 C300 Coupe manual, for all of those actions the solution is: "Visit a qualified specialist workshop."

No where in the manual does it mention that those functions become disabled in Sport + mode. If they claim it does, I would recommend asking to see the documentation (workshop manual or users manual) that proves what they are claiming.

Next, I suggest going to another dealership or shop.
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Old May 26, 2017 | 03:05 PM
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2016 C300 4Matic traded in for a 2022 E450 Coupe
Originally Posted by Hapa88
According to the 2017 C300 Coupe manual, for all of those actions the solution is: "Visit a qualified specialist workshop."

No where in the manual does it mention that those functions become disabled in Sport + mode. If they claim it does, I would recommend asking to see the documentation (workshop manual or users manual) that proves what they are claiming.

Next, I suggest going to another dealership or shop.
+1
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Old May 27, 2017 | 03:50 AM
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From: Melbourne, VIC, Australia
X253 GLC 43 (AU), X294 EQE 500 SUV (MY)
Originally Posted by C300Coupe
Warning messages on dash:
-- Traffic Sign Assist inoperative
-- Active Lane Keeping Assist inoperative
-- Pre-safe functions limited

Mercedes Brentford are telling me the above messages show up because I'm in Sport+ mode. It does kind of make sense but at the same time why would the safety features turn off? If anything you'll need them more because you'll be driving it that but harder...
Your dealership's a really crappy one.

Find another dealer. These functions aren't supposed shut down just because you're in Sport+.
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Old Aug 1, 2017 | 06:14 PM
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From: Bayarea, California
2003 C320 coupe/c450 in Feb 2016
Originally Posted by C300Coupe
Warning messages on dash:

-- Active Lane Keeping Assist inoperative
-- Pre-safe functions limited

Mercedes Brentford are telling me the above messages show up because I'm in Sport+ mode. It does kind of make sense but at the same time why would the safety features turn off? If anything you'll need them more because you'll be driving it that but harder...
i have this warning comes up, and i'm NOT in sport+ mode.
i noticed it mostly show up in the summer, when the weather is hot.
i complained about this on 20,000 miles Service B, then told them again at 30,000 miles Service A. i still getting this message even just after a carwash.
i planning to going to different dealer to do my 40,000 miles Service B.
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Old Aug 1, 2017 | 09:47 PM
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From: Bandar Seri Begawan, Brunei
15 E200CGI SPORT
Do you have things like sprint booster (pedal booster) installed? If you do, it could be one of the reason the warning message is popping out. Otherwise, I would think that you have a sensor malfunction related to the pedal.
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Old Aug 1, 2017 | 10:30 PM
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2016 C300
The messages all relate to a malfunction of the cameras used to track lane markings and read speed limit signs. Since Presafe relies in part on data from those cameras, the system cannot perform reliably and shuts down.

Return to the dealer and advise they need to connect the car to a Diagnostic terminal and see the specific faults presafe is throwing.

Their first answer was uninformed and pathetic.
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