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Mercedes Companion app

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Old Oct 25, 2017 | 12:01 PM
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Dramz's Avatar
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EQS 580
Mercedes Companion app

Hi ,
i have C450 2016 until the recent update of the companion app , it was working except some issues With text input and lagging . But still operational esp entering the address and sending it to the car .
Now post update it’s not connecting at all and do not see the authorization request on the command screen .
has anybody had the same issues and got any workarounds or to wait for the update only .
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Old Oct 25, 2017 | 12:07 PM
  #2  
Gungaslow's Avatar
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From: Massachusetts USA
2017 C43 sedan
Originally Posted by Dramz
Hi ,
i have C450 2016 until the recent update of the companion app , it was working except some issues With text input and lagging . But still operational esp entering the address and sending it to the car .
Now post update it’s not connecting at all and do not see the authorization request on the command screen .
has anybody had the same issues and got any workarounds or to wait for the update only .
i have found that the companion app is useless.. the app must be open while the car is running to download any information like miles, gas, or tire psi.. if the app is not open on my iPhone it won’t update anything.. I have a 2017 c43
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Old Oct 25, 2017 | 02:35 PM
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From: DFW
C450 AMG
Eh, for the most part, yes it is useless. But if you aren't in your car and want to know how much gas you have left or know your tire pressure, it could be useful. But yea, your phone's bluetooth has to be on while you're driving for it to sync.

After I dloaded iOS 11 my bluetooth always automatically turns itself on when I get in my car
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Old Oct 25, 2017 | 02:56 PM
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I agree and that’s why apple gives you the indication of driving therefore not taking any messages .
thr major use of the app was to search the Poi and directly send to the car without entering painstakingly thru the navigation system .

Have to figure out how to install the old version of the app In order for it to work .

volvo / bmw/ even Kia Mazda all offer phone connectivity along with remote starter in CANADA .
i am not sure when would be this work here .
did speak to Mercedes CANADA and they have no idea about companion app or even the Me app .
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Old Oct 25, 2017 | 03:53 PM
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C250
I use the app ocassionally and it works just fine for me on my 2016 C250. Shows all the functions, lets me know where i left the car and did i lock it!
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Old Oct 25, 2017 | 04:15 PM
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Did you update the app to its latest version 3 weeks ago ? I am assuming you have the iPhone with 11.0.3 .
thanks
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