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I had a Bluetooth audio device which would successfully connect to "MB Bluetooth", but wouldn't play audio (any app) no matter what I tried. The command would just display "device is paused" and pressing the play button on menu did nothing. I could see that the mobile device was playing because the seconds counter was advancing. Just no audio.
So I took it to the dealer and they updated the command firmware on my 2015 C300.
When I got the car back I noticed theses changes:
The "Bluetooth Audio Devices" menu selection has been removed from under the "Options" menu.
Bluetooth audio now has "Playback Mode"selection under the "Options" menu.
The "Devices" menu selection (on the media screen) has now been changed to say "Connect Device" but it now takes you to the Bluetooth Audio Devices.
I've also noticed that my trunk subwoofer bass (impact) has been reduced slightly. (I will re-calibrate sensitivity later)
The center channel audio vocals seem a bit more pronounced than usual.
Mid-tones now sound like someone is singing into a tin can. (echo)
The command seems very slow to find Bluetooth devices when trying to pair. I now have to use "Connect via device" option to avoid waiting for a long time.
The top menu options have changed.
The "Activating Bluetooth Audio" background has changed.
**BTW, The firmware update didn't fix my issue with that device. All other devices work fine.
Interesting, I may have to take mine in for the Command system. Have had it randomly reboot 6-7 times in the last 6 weeks. I, too, get the random pause from Bluetooth audio.
Interesting, I may have to take mine in for the Command system. Have had it randomly reboot 6-7 times in the last 6 weeks. I, too, get the random pause from Bluetooth audio.
I only had that issue with one phone. I now believe it is the phones bluetooth profile implementation that is faulty. I can see tidal playing (no audio) but the command screen says "device paused" and won't unpause.
Strange enough that same phone works flawlessly in a new 2018 c300. This is why i thought an update would help.
Now i need to debug my burmester audio sound quality issues from the update. I pulled the negative battery connecter for 1 minute last night to see if that would reset anything.