If You Have A Recent CarPlay Problem
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MBWorld Fanatic!
Joined: Nov 2012
Posts: 6,130
Likes: 1,117
A gaggle of MB's
If You Have A Recent CarPlay Problem
Problem : Customer's reports their CarPlay has stopped working - or that their CarPlay is showing "Scrambled Screen"
Suspected Cause: recent iPhone software update from Apple has corrupted the current CarPlay connection between the iPhone and the Mercedes
Quick 1 Minute Solution That Should Work: without coming into Service - in less than a minute - you will easily remove the Old CarPlay Connection in your iPhone now - and setup a new and fresh CarPlay Connection that should take care of this problem 100%
1. Unplug iPhone from CarPlay Cable
2. Go to SETTINGS and Open
3. In Settings - Scroll Down to General and Open
4. In General - Scroll Down to CarPlay and Open
5. In CarPlay - Swipe "MB Infotainment" to Left - Hit "Forget
6. Return to Home Screen
7. Plug iPhone Into CarPlay Cable - should make fresh CarPlay Connection with your Mercedes
Suspected Cause: recent iPhone software update from Apple has corrupted the current CarPlay connection between the iPhone and the Mercedes
Quick 1 Minute Solution That Should Work: without coming into Service - in less than a minute - you will easily remove the Old CarPlay Connection in your iPhone now - and setup a new and fresh CarPlay Connection that should take care of this problem 100%
1. Unplug iPhone from CarPlay Cable
2. Go to SETTINGS and Open
3. In Settings - Scroll Down to General and Open
4. In General - Scroll Down to CarPlay and Open
5. In CarPlay - Swipe "MB Infotainment" to Left - Hit "Forget
6. Return to Home Screen
7. Plug iPhone Into CarPlay Cable - should make fresh CarPlay Connection with your Mercedes
Member
Joined: Jan 2018
Posts: 101
Likes: 21
From: Winter Park, Florida
2020 GLC 300 4Matic
Yeah I have been having more trouble lately getting CarPlay to start. I get an error message sometimes that "CarPlay cannot be started" or Mercedes could not establish a link or it just keeps trying and nothing happens. Not too annoying yet to make a service trip, but definitely at the next service will bring it up. I think there is an MBUX update that I dont have yet.
