benzdude

Just got this in the mail.

Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on
certain Model Year (“MY”) 12-17 C-Class, CLS-Class, E-Class, GL-Class, GLC-Class, GLE-Class, GLKClass,
GLS-Class, M-Class, S-Class (205, 218, 207, 212, 213, 166, 253, 292, 204, 217, 222 platforms)
vehicles, the aluminum bolts of the steering gear housing cover and the aluminum bolts on the power
steering rack may corrode over time due to moisture intrusion in combination with aggressive road salt.
The corrosion, in combination with driving loads could result in the fracturing of the corroded bolt(s). If all
the bolts were to fracture, this could lead to a separation of the power steering unit from the steering rack
and could result in power steering failure. An authorized Mercedes-Benz dealer will replace the
aluminum bolts of the steering gear housing cover and the aluminum bolts on the power steering rack and
seal them, or replace the power steering rack if necessary.

GreekUPS

Got that notice yesterday too. I’ll prob get it done in April along with swapping out my winter wheel setup. I wonder if we even get any snow (Southern NY). Also have my last prepaid maintenance to do. New spark plug, yay!

Hopefully this doesn’t happen in the meantime:

benzdude

I thought you were an MB service tech.

benzdude

GreekUPS

Nope, maybe you’re mixing me up with that ItalianJoe fella.

benzdude

Ah yes, sorry.

Pope_RW

I had mine in for service last week and they completed this campaign while it was in.

fbsdmd

How do you know if your car is covered? If I don't get a letter, does that mean it isn't? I have a 2016 C300, and we are big time in the salt belt. (That comes just before the rust belt)

benzdude

Well, if they hadn't sent me a letter i would never know. So there is that.

fbsdmd

It's like one of those commercials that runs at evening news time-"Don't take this drug if you have been in an area with certain fungal diseases." Maybe only cars with certain fungal diseases will get the letter. (The car, not the owner)

bzammitt

Check your VIN on their website:

https://www.mbusa.com/en/recall

fbsdmd

Thanks for that-I tried and it looks like my car isn't covered. Either they are not worried by my bolts, or I already have the steel ones.

bzammitt

Yea mine isn't either. My wife's got replaced on her GLK 350 last week

benzdude

That site won't help you. I think it only shows recalls.

I checked my vin and nothing came up. I still got the letter.

benzdude

How many hours did it take on the invoice?

Info is in the PDF.

fbsdmd

That makes sense-If we all have aluminum bolts, they all must be at risk. Maybe they aren't alerting everyone at the same time.

GreekUPS

Maybe they're starting with the saltiest states first.

DoorHandle_LED

Dealership called me last month to come in and get this done. Took a couple of hours.

Ron P Baker

I traded in a Cadillac ATS on my C300 and my ATS had the EXACT same recall lol

fbsdmd

I got the 2019080019 Steering Bolt recall letter today. They must be doing them alphabetically.

benzdude

wow, he gets a personal call. VIP!

Petmerctech

It won't show up on the MB recall site because it's not a recall. It's a service campaign.

geheime

I live in northern Michigan and we certainly have salt, below is the response I received when I contacted MBUSA.
I contacted MBUSA about my 2016 C300.
Thank you for your email to Mercedes-Benz USA.

We are in receipt of your inquiry regarding Service Campaign: 2019080019 for the replacement of bolts at the Steering Gear.

Please be advised that this campaign is VIN specific and not including every model in a particular year/class. Records does not show your vehicle is included.

Review of records show your vehicle has an open service campaign for a software update. At your next service the dealerships can perform this.

We appreciate the opportunity to respond. Have an enjoyable day.

Kind Regards,

Debbie A.
Mercedes-Benz USA
(800) 367-6372

fbsdmd

Also the machine that writes the Service Campaign letters might not have gotten to you yet.

Wail Faridi

Damn where I live dealers never say ****, is it US only? Makes me wonder if my vehicule is affected by a previous issue they declared if there were ones?