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Iphone connection problems

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Old May 3, 2020 | 06:43 PM
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2015 C300 Lux 4MATIC
Iphone connection problems

Anybody has problems with Bluetooth iphone connection? My iphone 8 works well with the car kit, except the contact list does not show on the Command screen. So, the only possible way to make a call is to dial from the phone. I have the latest vesion of iOS 13.4.1. I have tried to "forget device" and connect it again, as well as resetting the phone and the contact list shows after that once or twice and disappears again.

Possibly it is a problem with iOS 13.

Any ideas?
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Old May 4, 2020 | 01:45 PM
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W205, X253, C190, W213,
My iPhone 11 Pro Max Plus and my kids 6s and 8 Plus are all running 13.4.1 and have zero problems.

What year model is your car?

When you click on the "i" next to your car Bluetooth on your iPhone are all the items checked?

Last edited by irondad; May 4, 2020 at 01:49 PM.
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Old May 4, 2020 | 02:03 PM
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Originally Posted by AAN
Anybody has problems with Bluetooth iphone connection? My iphone 8 works well with the car kit, except the contact list does not show on the Command screen. So, the only possible way to make a call is to dial from the phone. I have the latest vesion of iOS 13.4.1. I have tried to "forget device" and connect it again, as well as resetting the phone and the contact list shows after that once or twice and disappears again.

Possibly it is a problem with iOS 13.

Any ideas?
long press on the voice button on the right side of the steering wheel....after the tone, just say,” call Joe Bagadonuts”. Or just say , “Hey Siri, call Joe” without pressing any buttons on the car.
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Old May 4, 2020 | 02:07 PM
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Originally Posted by irondad
My iPhone 11 Pro Max Plus and my kids 6s and 8 Plus are all running 13.4.1 and have zero problems.

What year model is your car?

When you click on the "i" next to your car Bluetooth on your iPhone are all the items checked?
I have 2015 c class.I have performed soft reset on the phone and the system works once, but the contact list disappears after that. I have 3 different contact lists, but only the main general list is checked.
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Old May 4, 2020 | 02:09 PM
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W205, X253, C190, W213,
Can you post a screenshot of this screen?



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Old May 4, 2020 | 02:26 PM
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Originally Posted by irondad
Can you post a screenshot of this screen?


I am not in the car right now, so I don't have it, but it looks the same with the main list checked and two sublist I use for email not.
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Old May 4, 2020 | 02:45 PM
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My screen looks like that:



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Old May 4, 2020 | 04:36 PM
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My suggestion - is to Erase current settings on BOTH your MB and your iPhone - and reboot each - if you don't reboot after erase then can still be handing up on old profile(s):

1. Erase your iPhone (all iPhone Phones) from MB system - then power MB system off - wait 5-sec - then boot back on on - and wait 60 sec for full power on for the system

2. Erase MB (all MB) from your iPhone - then turn off iPhone - wait 5 sec - then turn iPhone back on

Now - once both have been erased and each has been re-booted/power-off-power-on - now do clean "new" connect.

Keep the beat !
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Old May 4, 2020 | 06:42 PM
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Originally Posted by fabbrisd1
My suggestion - is to Erase current settings on BOTH your MB and your iPhone - and reboot each - if you don't reboot after erase then can still be handing up on old profile(s):

1. Erase your iPhone (all iPhone Phones) from MB system - then power MB system off - wait 5-sec - then boot back on on - and wait 60 sec for full power on for the system

2. Erase MB (all MB) from your iPhone - then turn off iPhone - wait 5 sec - then turn iPhone back on

Now - once both have been erased and each has been re-booted/power-off-power-on - now do clean "new" connect.

Keep the beat !

I did that, and it worked for a short while then stopped. I will do it agaln, since it seems the problem is only mine, so I should be able to correct it somehow. Thanks, for the reply.
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Old May 5, 2020 | 01:37 PM
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If the clean/both/reboot doesn't work - then you might need the system reprogrammed by your dealer - I see you have a 2015 - and I have seen early 205's that called-for/required programming update - which on the Mercedes system is like a 2hr+ deal connected to MB Star
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Old May 5, 2020 | 03:21 PM
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Thank you. I have a service scheduled in a week and I am planning to talk to them about this problem. Meantime I rebooted both the iphone and the car bluethooth and so far so good, it works. Will see.
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Old May 5, 2020 | 11:35 PM
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You have a good attitude - you should now in a week if it's solid or not - the "re-booting" generally clears it up - but if it doesn't you'll know you need a System Update.
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Old Apr 9, 2022 | 02:07 PM
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<!--td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}-->If you haven't already, install the lаtest available version of iOS 14 on your iPhone 12. Maybe this will fix the problem. Also, turn off Bluetooth and do a forced reboot. Turn off Bluetooth via Settings > Bluetooth. Make a forced reboot of the iPhone 12. Press and release the Volume Up button. Press and release the Volume Down button. Hold down thе Side button (power button) until the Apple logo appears on the screen. Now turn on Bluetooth again via Control or Settings > Bluetooth. Try connecting the accessory again. If the problem persists, try contacting the specialists at salvagedata.com.

Last edited by Fortunatos; Apr 19, 2022 at 03:39 AM.
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