C Class (W205) C 180 BlueTec,C 200 BlueTec,C 220 BlueTec,C 220 BlueTec BlueEfficiency,C 250 BlueTec,C 300 BlueTec Hybridplus,C 180,C 180 BlueEfficiency,C 200,C 250,C 300,C 400 Plug-in Hybrid,C 400

Iphone connection problems

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old May 3, 2020 | 06:43 PM
  #1  
AAN's Avatar
AAN
Thread Starter
Junior Member
 
Joined: Feb 2015
Posts: 59
Likes: 1
From: Canada
2015 C300 Lux 4MATIC
Iphone connection problems

Anybody has problems with Bluetooth iphone connection? My iphone 8 works well with the car kit, except the contact list does not show on the Command screen. So, the only possible way to make a call is to dial from the phone. I have the latest vesion of iOS 13.4.1. I have tried to "forget device" and connect it again, as well as resetting the phone and the contact list shows after that once or twice and disappears again.

Possibly it is a problem with iOS 13.

Any ideas?
Reply
Old May 4, 2020 | 01:45 PM
  #2  
irondad's Avatar
Super Member
 
Joined: Aug 2011
Posts: 504
Likes: 49
W205, X253, C190, W213,
My iPhone 11 Pro Max Plus and my kids 6s and 8 Plus are all running 13.4.1 and have zero problems.

What year model is your car?

When you click on the "i" next to your car Bluetooth on your iPhone are all the items checked?

Last edited by irondad; May 4, 2020 at 01:49 PM.
Reply
Old May 4, 2020 | 02:03 PM
  #3  
Mikey53's Avatar
MBWorld Fanatic!
Veteran: Air Force
10 Year Member
Liked
Loved
 
Joined: Nov 2015
Posts: 1,193
Likes: 302
From: Oklahoma
2016 C300 4Matic traded in for a 2022 E450 Coupe
Originally Posted by AAN
Anybody has problems with Bluetooth iphone connection? My iphone 8 works well with the car kit, except the contact list does not show on the Command screen. So, the only possible way to make a call is to dial from the phone. I have the latest vesion of iOS 13.4.1. I have tried to "forget device" and connect it again, as well as resetting the phone and the contact list shows after that once or twice and disappears again.

Possibly it is a problem with iOS 13.

Any ideas?
long press on the voice button on the right side of the steering wheel....after the tone, just say,” call Joe Bagadonuts”. Or just say , “Hey Siri, call Joe” without pressing any buttons on the car.
Reply
Old May 4, 2020 | 02:07 PM
  #4  
AAN's Avatar
AAN
Thread Starter
Junior Member
 
Joined: Feb 2015
Posts: 59
Likes: 1
From: Canada
2015 C300 Lux 4MATIC
Originally Posted by irondad
My iPhone 11 Pro Max Plus and my kids 6s and 8 Plus are all running 13.4.1 and have zero problems.

What year model is your car?

When you click on the "i" next to your car Bluetooth on your iPhone are all the items checked?
I have 2015 c class.I have performed soft reset on the phone and the system works once, but the contact list disappears after that. I have 3 different contact lists, but only the main general list is checked.
Reply
Old May 4, 2020 | 02:09 PM
  #5  
irondad's Avatar
Super Member
 
Joined: Aug 2011
Posts: 504
Likes: 49
W205, X253, C190, W213,
Can you post a screenshot of this screen?



Reply
Old May 4, 2020 | 02:26 PM
  #6  
AAN's Avatar
AAN
Thread Starter
Junior Member
 
Joined: Feb 2015
Posts: 59
Likes: 1
From: Canada
2015 C300 Lux 4MATIC
Originally Posted by irondad
Can you post a screenshot of this screen?


I am not in the car right now, so I don't have it, but it looks the same with the main list checked and two sublist I use for email not.
Reply
Old May 4, 2020 | 02:45 PM
  #7  
AAN's Avatar
AAN
Thread Starter
Junior Member
 
Joined: Feb 2015
Posts: 59
Likes: 1
From: Canada
2015 C300 Lux 4MATIC
My screen looks like that:



Reply
Old May 4, 2020 | 04:36 PM
  #8  
fabbrisd1's Avatar
MBWorld Fanatic!
10 Year Member
 
Joined: Nov 2012
Posts: 6,130
Likes: 1,117
A gaggle of MB's
My suggestion - is to Erase current settings on BOTH your MB and your iPhone - and reboot each - if you don't reboot after erase then can still be handing up on old profile(s):

1. Erase your iPhone (all iPhone Phones) from MB system - then power MB system off - wait 5-sec - then boot back on on - and wait 60 sec for full power on for the system

2. Erase MB (all MB) from your iPhone - then turn off iPhone - wait 5 sec - then turn iPhone back on

Now - once both have been erased and each has been re-booted/power-off-power-on - now do clean "new" connect.

Keep the beat !
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Old May 4, 2020 | 06:42 PM
  #9  
AAN's Avatar
AAN
Thread Starter
Junior Member
 
Joined: Feb 2015
Posts: 59
Likes: 1
From: Canada
2015 C300 Lux 4MATIC
Originally Posted by fabbrisd1
My suggestion - is to Erase current settings on BOTH your MB and your iPhone - and reboot each - if you don't reboot after erase then can still be handing up on old profile(s):

1. Erase your iPhone (all iPhone Phones) from MB system - then power MB system off - wait 5-sec - then boot back on on - and wait 60 sec for full power on for the system

2. Erase MB (all MB) from your iPhone - then turn off iPhone - wait 5 sec - then turn iPhone back on

Now - once both have been erased and each has been re-booted/power-off-power-on - now do clean "new" connect.

Keep the beat !

I did that, and it worked for a short while then stopped. I will do it agaln, since it seems the problem is only mine, so I should be able to correct it somehow. Thanks, for the reply.
Reply
Old May 5, 2020 | 01:37 PM
  #10  
fabbrisd1's Avatar
MBWorld Fanatic!
10 Year Member
 
Joined: Nov 2012
Posts: 6,130
Likes: 1,117
A gaggle of MB's
If the clean/both/reboot doesn't work - then you might need the system reprogrammed by your dealer - I see you have a 2015 - and I have seen early 205's that called-for/required programming update - which on the Mercedes system is like a 2hr+ deal connected to MB Star
Reply
Old May 5, 2020 | 03:21 PM
  #11  
AAN's Avatar
AAN
Thread Starter
Junior Member
 
Joined: Feb 2015
Posts: 59
Likes: 1
From: Canada
2015 C300 Lux 4MATIC
Thank you. I have a service scheduled in a week and I am planning to talk to them about this problem. Meantime I rebooted both the iphone and the car bluethooth and so far so good, it works. Will see.
Reply
Old May 5, 2020 | 11:35 PM
  #12  
fabbrisd1's Avatar
MBWorld Fanatic!
10 Year Member
 
Joined: Nov 2012
Posts: 6,130
Likes: 1,117
A gaggle of MB's
You have a good attitude - you should now in a week if it's solid or not - the "re-booting" generally clears it up - but if it doesn't you'll know you need a System Update.
Reply
Old Apr 9, 2022 | 02:07 PM
  #13  
Fortunatos's Avatar
Newbie
 
Joined: Jan 2021
Posts: 2
Likes: 0
BMW M Class
<!--td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}-->If you haven't already, install the lаtest available version of iOS 14 on your iPhone 12. Maybe this will fix the problem. Also, turn off Bluetooth and do a forced reboot. Turn off Bluetooth via Settings > Bluetooth. Make a forced reboot of the iPhone 12. Press and release the Volume Up button. Press and release the Volume Down button. Hold down thе Side button (power button) until the Apple logo appears on the screen. Now turn on Bluetooth again via Control or Settings > Bluetooth. Try connecting the accessory again. If the problem persists, try contacting the specialists at salvagedata.com.

Last edited by Fortunatos; Apr 19, 2022 at 03:39 AM.
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 05:43 AM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE