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No Audio after aux fell into 12v power outlet

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Old Nov 26, 2021 | 06:04 PM
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2014 CLA 250
No Audio after aux fell into 12v power outlet

I have absolutely no audio after my lighting aux that’s connected to the media interface fell into the 12v outlet in my car and heard a zzzp. Now there is no power coming to the media hub or the usb next to it. Checked all the fuses including the 20a in the head unit and they’re all good. The amp powers on including the fan and light inside. Everything else works other than the no audio. I’ve also removed the battery for 30min to see if that would fix it and nothing. Any thoughts on what it could be? And if you know where the media hub cables go so I can see where they source their power from?

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Old Nov 27, 2021 | 04:03 PM
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Please, any info would help.
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Old Nov 27, 2021 | 08:38 PM
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Audio AUX saw (+12v)

Originally Posted by AbuFuss
I have absolutely no audio after my lighting aux that’s connected to the media interface fell into the 12v outlet in my car and heard a zzzp. Now there is no power coming to the media hub or the usb next to it. Checked all the fuses including the 20a in the head unit and they’re all good. The amp powers on including the fan and light inside. Everything else works other than the no audio. I’ve also removed the battery for 30min to see if that would fix it and nothing. Any thoughts on what it could be? And if you know where the media hub cables go so I can see where they source their power from?
You may be in luck... some models have a Media Interface Module hosted behind the glove box.Hopefully this will be your bad-guy and not a bad Comand unit.
🤞..
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Old Nov 29, 2021 | 10:32 AM
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Originally Posted by CaliBenzDriver
You may be in luck... some models have a Media Interface Module hosted behind the glove box.Hopefully this will be your bad-guy and not a bad Comand unit.
🤞..
Thanks for the help, would this be by the fuse box that's also behind the glove compartment?
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Old Nov 29, 2021 | 12:12 PM
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Originally Posted by AbuFuss
Thanks for the help, would this be by the fuse box that's also behind the glove compartment?
After verifying the fuses are good, did you try holding the cd eject button down and doing a command reset?
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Old Nov 29, 2021 | 12:29 PM
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Originally Posted by benzdude
After verifying the fuses are good, did you try holding the cd eject button down and doing a command reset?
Ive only held the on button to reset some system, not sure if that would’ve been the command system, I’ll try that when I get back to my car though. What other symptoms would a bad command unit bring up thought, considering the only thing wrong is no audio output?
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